Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aerotel, we strive to provide a superior service for every guest, therefore your feedback is very important to us. I would really like to hear more about your stay so we can accurately understand all disturbances you have experienced. Please do feel free to contact us. so that we can better understand the case and rectify these in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Omar Khmir Senior Duty Manager

Dear Valued Guest Thank you for taking the time to share your experience following your recent visit with us. We always appreciate candid feedback from our guests. Please accept my sincere apologies for any inconvenience and frustration you went through during your stay. I am pleased that your overall experience with us positive. it is absolute pleasure to read such comment such as yours. Please be assured that we take guest feedback extremely seriously and the matter will be taken up with the concerned managers to take the appropriate measures to ensure similar feedback do not occur again. Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback such as yours that we are able to identify those areas that are worthy of praise or in need of improvement. I would like to thank you again for sharing your feedback with us and I certainly hope we can be at your service again in the near future. Sincerely, Omar Khmir Senior Duty Manager

Dear Guest, Thank you for taking the time to write a review following your recent stay with us. Please accept my sincere apology for any inconvenience you went through during your stay with us. Please note that early check-in requests are subject to availability and your request was not honoured due to there were any rooms available as we were sold out. Our guests' complete satisfaction is of prime concern to us and it is through constructive guests feedback such as yours we are able to identify those areas are worthy of praise or in need of improvement. Thank you again for your feedback and I certainly hope that we can be at your service again in the near future. Regards, Omar Assistant Manager

Dear Guest, Thank you for taking the time to share your feedback with us. I would like to apologize for not meeting your expectations during your experience with us. Please note that our check-in and check-out is mentioned on our website. upon your arrival, our receptionist informed you that you booked for 6 hours only and advise you if you wish to extend for another 6 hours there will be an additional cost. Please note that there was no hidden cost in your reservation as you booked for 6 hours only and I trust that you get a booking confirmation with the same. Thank you again for choosing Aerotel Abu Dhabi and we hope we can be at your service again in the near future. Regards, Omar Khmir Assistant Manager.

Dear Guest, Thank you for taking the time to write a review following your recent stay with us. Please accept my sincere apology for any inconvenience or frustration you went through during your stay. Please note that our hotel is location, Services and amenities have been stated on our website. Thank you again for choosing Aerotel Abu Dhabi and I certainly hope we can be at your service again in the near future. Regards, Omar Khmir Assistant Manager

Dear Guest, Thank you for taking the time to write a review following your recent stay with us and share your experience with fellow travelers. Please accept my sincere apologies for any inconvenience and frustration you went through during your stay. Our guest's complete satisfaction is of prime concern to us and it is through guests feedback such as yours, we are able to identify those areas that are worthy of praise or in need of improvement. Thank you again for staying with us and I certainly hope we can be at your service soon. Regards, Omar Khmir Assistant Manager

Dear Valued Guest, Thank you for sharing your time to share your feedback following your recent stay with us. Kindly note that our hotel amenities and information such as rate, duration of stay have been mentioned on our website. kindly note that we have rooms with attached bathroom in our sister hotel in terminal one and we will be happy to allocate in a room that meets your requirements on your next visit. Thank you again for choosing Aerotel Terminal 3 Arrival and I certainly hope that we can be at your service again in the near future. Sincerely, Omar Khmir Senior Duty Manager

Dear Valued Guest, Thank you for taking the time to write a review following your recent stay with us and share your experience with fellow travellers. Kindly note that our hotel information has been stated on our website such as hotel's amenities and duration of the stay. kindly note that we have rooms of varying sizes and configurations in our Aerotel Terminal 1, and we will be happy to allocate you to a room that meets all your requirements for any future stays. Thank you again for sharing your feedback with us and I certainly hope that we can be at your service again in the near future. Sincerely, Omar Khmir Senior Duty Manager.

Dear guest, Thank you for taking the time to share your feedback with others in this forum. Our constant aim is to provide the highest level of comfort to our guests and I was disappointed to see that your review score was below our minimum expectations, and since our guest’s feedback is extremely important to us, we would appreciate if you could share with us the details of our shortfalls. In the meantime, please accept my sincere apologies for any inconvenience you may have experienced. I would like to thank you once again and I certainly hope we can be at your service again in the near future. Sincerely, Omar Khmir Senior Duty Manager

Dear Guest, Thank you for taking the time to write a review and share your experience with us. Our constant aim is to provide the highest level of comfort to our guests and I was disappointed to read that there were aspects of your experience that did not meet your expectations. Please note that our rooms description and amenities are stated on the website however we have rooms of varying sizes and configurations in our sister hotel at terminal 1, and we will be happy to allocate you to a room that meets all your requirements for any future stays. Thank you again for choosing Aerotel Abu Dhabi and I certainly hope that we can be at your service again in the near future. Sincerely, Omar Khmir Assistant Manager

Dear guest, Thank you for taking the time to share your feedback with others in this forum. Our constant aim is to provide the highest level of comfort to our guests and I was disappointed to see that your review score was below our minimum expectations, and since our guest’s feedback is extremely important to us, we would appreciate if you could share with us the details of our shortfalls. In the meantime, please accept my sincere apologies for any inconvenience you may have experienced. I would like to thank you once again and I certainly hope we can be at your service again in the near future. Sincerely, Omar Khmir Assistant Manager

Dear Guest, Thank you for sharing your rating with us following your recent stay us. Please accept my sincere apologies for any inconvenience and frustration you went through during your stay. Thank you again for choosing Aerotel Abu Dhabi and I certainly hope we can be at your service again in the near future. Regards, Omar Khmir Assistant Manager.

Dear Guest, Thank you for taking the time to write a review following your recent stay with us and share your experience with fellow travelers. I am pleased that your overall experience with us was positive. it is the positive reviews such as yours that motivate our colleagues to do the best to keep our guests happy and satisfied throughout. Thank you again for choosing Aerotel Abu Dhabi and I certainly hope we can be at your service in the near future. regards Omar Khmir Assistant Manager

Dear Guest, Thank you for taking the time to share your rating with us and I certainly hope we can be at your service again in the near future. sincerely, Omar Khmir Assistant Manager