Interior entrance
Check availability

Reviews of Southern Sun Abu Dhabi

4 out of 5
Southern Sun Abu Dhabi
Al Mina Street, Tourist Club Area, Abu Dhabi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1000 reviews" "
Rating 8 - Good. 260 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rami, Amman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A very practical and comfortable hotel
Stayed 1 night in Apr 2024

8/10 Good

Lawrence

Liked: Staff & service, amenities
The staff at this property truly made it worthwhile! If you missed your flight or need a quick stopover.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the interior design, overall comfortable stay and room cleaning service was good.
Stayed 5 nights in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 9 Mar,2024
Dear David, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

8/10 Good

henna, manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 9 Mar,2024
Dear Henna, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

6/10 Okay

Leena

Travelled with partner
Liked: Staff & service
Average hotel, sheets and clean, mattress was average. Lights flickering in the toilet, I complained they fixed it but other light started flickering. No iron in the room and limited electric outlets
Stayed 1 night in Feb 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 9 Mar,2024
Dear Leena, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

2/10 Terrible

Alaeddin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is passable, but I found it quite inconvenient overall. Specifically, the bathroom setup, shower, and room lighting were all problematic. After staying for two nights, I must say it was a thoroughly disappointing experience.
Stayed 2 nights in Feb 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 9 Mar,2024
Dear Alaeddin, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the discomfort you faced. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Southern Sun Hotel Abu Dhabi, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Zahin

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 9 Mar,2024
Dear Zahin, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the discomfort you faced. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Southern Sun Hotel Abu Dhabi, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Manuel

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 9 Mar,2024
Dear Manuel, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

8/10 Good

Mary Rose

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
i suggest to add the room for 3 person and make it the room like family.
Stayed 2 nights in Jan 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 9 Mar,2024
Dear Mary Rose, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us, and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

6/10 Okay

Alettha

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 18 Jan,2024
Dear Alettha, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the discomfort you faced. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Southern Sun Hotel Abu Dhabi, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Best Regards, Sravan Goud Jana, Room Reservations on 12 Jan,2024
Dear Valued Guest, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

8/10 Good

Keri

Stayed 2 nights in Jan 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 15 Jan,2024
Dear Keri, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

8/10 Good

Kapil Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great stay
Stayed 2 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Kapil Kumar, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Amran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we very kind and probided the best service, the rooms are spacious and clean. I will definitely stay at Southern Sun again. Also getting a taxi was very easy.
Stayed 7 nights in Jan 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Amran, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

8/10 Good

Maria Alejandra

Stayed 4 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 15 Jan,2024
Dear Maria Alejandra, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

6/10 Okay

laura

Liked: Staff & service
spacious room but tired furniture, chips in wood, dusty plug sockets etc. No clear instructions on where to find room service menu, had to call to ask. Room service chocolate cake was crumbs not a cake.
Stayed 1 night in Jan 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Laura, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and reasonable breakfast for £11 . Room was good. The charging point wasn't USB and the furniture a bit tired.Staff very good. Good bar and very good Happy Hour for those that like a drink.
Stayed 1 night in Jan 2024
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Bryan, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great and clean hotel to stay in, near the old corniche.
Stayed 3 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Marwa, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 2 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Valued Guest, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Alexandra, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Ivan, Moscow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Ivan, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I liked the hotel but wasn't a huge fan of the area. The staff is very helpful, and the breakfast doesn't get any better - it was excellent in both quality and variety. Lovely rooftop pool. The room was clean and spacious, very comfortable. The glass wall of the bathroom looks really good but I wasn't expecting the same type of glass door for the toilet which did not go all the way up to the ceiling and that meant no full privacy in there. It didn't bother me but only because I travelled solo this time. One thing did bother me - the huge amount of plastic bottles the hotel uses but I guess it isn't unique to this hotel.
Stayed 4 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Renata, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Robert

Stayed 2 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Robert, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Kahori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Kahori, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Hillary, Willits

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations, staff was courteous and helpful
Stayed 2 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Hillary, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Sandeep, Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five-star stay for a 4-star property. - Loved the breakfast lounge on M1: manager Pradeep seems to be doing a great job out there - Very well located near attractions
Stayed 3 nights in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Sandeep, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

8/10 Good

PAUL DESIRE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Paul Desire, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed rooms, clean, excellent breakfast buffet, free underground parking
Stayed 2 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear George, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Mark

Stayed 3 nights in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Mark, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear John, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Timothy, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Reem

Stayed 4 nights in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Reem, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

6/10 Okay

Dunya

Stayed 2 nights in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Dunya, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

10/10 Excellent

Françoise

Stayed 1 night in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Francoise, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

6/10 Okay

Elise

Stayed 4 nights in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Elise, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the discomfort you faced. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Southern Sun Hotel Abu Dhabi, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Mohammad

Stayed 1 night in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Mohammad, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

6/10 Okay

Issam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Issam, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the discomfort you faced. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Southern Sun Hotel Abu Dhabi, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. I like the service and the location but the price for one night was over 400 dirhams which is too expensive for me. I booked it without thinking it through and have decided unfortunately that I won’t stay here again if the price remains constant.
Stayed 2 nights in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Valued Guest, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

8/10 Good

Arina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and was happy to help. We had breakfast included and the breakfast choice and quality was very good. One of the best i had in hotels. Pool is very nice and staff there is also very nice and friendly.
Stayed 8 nights in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Arina, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Sravan Goud Jana, Revenue & Reservations Manager on 12 Jan,2024
Dear Anke, Thank you so much for your positive comment and feedback. We are glad to know that you have enjoyed your stay with us and we look forward to welcoming you again at Southern Sun Hotel Abu Dhabi.

6/10 Okay

Guy, Belmont

Liked: Cleanliness, staff & service, property conditions & facilities
Pool way too hot, must not be more then 28 degrees
Stayed 1 night in Nov 2023

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and neat
Stayed 1 night in Nov 2023

10/10 Excellent

Maher

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great dinning options and bars. Wonderful Breakfast Buffet, clean and spacious rooms. Great and Central location
Stayed 2 nights in Nov 2023

10/10 Excellent

Anthon

Stayed 3 nights in Oct 2023

8/10 Good

SUHAIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Firras

Business traveller
Liked: Room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Willder, Piura

Stayed 4 nights in Oct 2023