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Reviews of The Envoy Hotel

4.5 out of 5
The Envoy Hotel
305 Diplomatic Dr, Abuja, Federal Capital Territory

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, well maintain the beds are comfortable, and the staff are very friendly. The food quality is limited. The menu is ok, but the taste is not always having flavour.
Stayed 5 nights in Feb 2024

8/10 Good

Chidubem

Stayed 2 nights in Jan 2024

10/10 Excellent

Ibe

Liked: Staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Dec 2023

10/10 Excellent

Isa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality at its best!
Amazing!
Stayed 1 night in Dec 2023

8/10 Good

Bambo B

Stayed 2 nights in Nov 2023

8/10 Good

Olalekan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Oct 2023

8/10 Good

Toyosi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 3 nights in Aug 2023

10/10 Excellent

Omolabake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the professionalism of the staff. The morning breakfast is nice. The environment is clean. The rooms are definitely above standard. Quality beds and comfortable/skin soothing sheets. The bathroom shower needs a little upgrade. Otherwise, had an overall amazing experience.
Stayed 3 nights in Aug 2023

10/10 Excellent

Omolabake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge service is quick and efficient
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I booked through Hotel.com. I changed my arrival date through the Hotel.com app a few days before I arrived. I also received an email confirming the date change as well as confirmation number. However, when I arrived the hotel, they couldn’t find my booking. They only had the initial arrival date. Also, it indicated another booking app (instead of Hotel.com). Notwithstanding this, the hotel managed to make a fresh booking for the night at same rate. If they were fully booked, I may not have been able to get a room.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stress free
Really close to the US embassy. Comfortable, modern and easy
Stayed 2 nights in Oct 2021

10/10 Excellent

Tokunbo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2021

10/10 Excellent

J r

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very clean
This is my second time staying at the envoy and it was great, friendly staff, good food and excellent facilities, a very clean friendly hotel, I would recommend the envoy to anyone looking for a decent hotel in Abuja
Stayed 4 nights in Sep 2021
Response from Oloja Jennifer on 13 Sept,2021
Dear Jr, Thanks for taking the time to write a review about your stay at The Envoy Hotel, Abuja. We are glad to hear our staff and service met your expectations. We look forward to welcoming you back soon. Kind Regards, Guest Relations Officer The Envoy by Silk Road Hospitality.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The envoy is a great hotel, staff were warm and friendly, totally enjoyed my stay there…..
Stayed 1 night in Jul 2021
Response from Oloja Jennifer on 13 Sept,2021
Dear Valued Guest, Thank you for taking the time to write a review about your stay at The Envoy Hotel, Abuja. We are thrilled to hear we hit the mark for you. We look forward to your next visit. Kind Regards, Guest Relations Officer. The Envoy by Silk Road Hospitality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their services and the food
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 22 nights in Apr 2021

10/10 Excellent

Orisunmbola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Stay for Me Ever in Abuja
This is easily my best stay of any hotel I ever booked through Hotels.com for stay in Abuja or any hotel ever stayed in Abuja so far. The neighborhood is simply awesome. Right from the check-in process, the quality of the service envelopes you completely. ALL the staff were so courteous and ever willing to assist. Ever so considerate when I was running behind for my check out too. Utomi, Simeon at the front desk were truly wonderful - look out for them. Effiong, ever effusive, took me to my room and, my oh my - enter the room and its a totally brand new world. The comfort and function of the decor and furniture is truly commendable. Everything worked perfectly. Fair array of complimentary stuff too. I didn't have to call for anything. Everything needed was already there. The rain shower was the best part. Very refreshing. I wanted my breakfast early at 4am and someone did bring it up albeit a little late but she was profusely apologetic and the food was ok. This hotel is good value for money and I intend to stay here again when I want a quiet ambienced getaway.
Stayed 1 night in May 2021

6/10 Okay

Vivien, Port Harcourt Nigeria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and classy nature of the environment however the food and it's services was very poor.The hotel need an excellent chef to market the already existing classy facility.
Stayed 12 nights in Oct 2020

6/10 Okay

Collins

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service generally
Generally property is in a good condition as hotel is relatively new. However customer service is very poor. Forced to pay for an additional breakfast even though my booking clearly stated breakfast for 2 inclusive in booking.
Stayed 1 night in Oct 2020

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff are helpful and pleasant. Rooms clean comfortable and quiet. Breakfast is excellent.
Stayed 4 nights in Mar 2020
Response from Rev. Manager on 20 May,2020
Dear Jason, Thank you for your positive review. At the Envoy hotel, we pride ourselves in maintaining high hospitality standards, We are very glad you enjoyed your stay with us. We look forward to having you again at the Hotel. Best Regards

10/10 Excellent

Kayode Augustine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
One of the best hotels in Abuja Nigeria. Keep up the good work
Stayed 1 night in Mar 2020

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great new hotel in the diplomatic quarter
First off, my room was fantastic. Huge, tall ceilings, private balcony, tasteful decor. The hotel itself is in a perfect location for those needing proximity to the diplomatic quarter— right near the embassies of the USA, UK, Canada, China, and others. Nice pool, good breakfast buffet, working elevators, good wifi. On a nice day, you can even open your windows and wake up to the sound of roosters crowing. Would definitely stay again.
Large, stylish suite.
Beautiful view out the French doors to a private balcony and the undeveloped portion of the diplomatic enclave.
Stayed 3 nights in Jan 2020

10/10 Excellent

adepeju

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Innocent on 29 Oct,2019
Dear Lee, Thank you for your positive rating. This motivates us to serve you better. Looking forward to having you again at the Envoy Abuja. Kind Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
The smartness and the serenity Of the place, good security and lovely staffs. Till very clean and new and I hope they maintain the standard
Stayed 2 nights in Aug 2019
Response from Revenue Manager on 1 Sept,2019
Dear valued guest, Thank you for your review on your stay with us at The Envoy Hotel, We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We looking forward to having you with us again soon. Kind Regards Innocent

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice boutique hotel
Great hotel. Service is exceptional. Great value for money. Amenities could be better but the rooms are super comfortable. Their food is also amazing.
Stayed 1 night in Aug 2019
Response from Revenue Manager on 14 Oct,2019
Dear Valued Guesrt Thank you for taking the time to write down your positive feedback after your recent stay with us at The Envoy Abuja. I am delighted to hear that the service was exceptional and efficient. Your commendations of our hotel are highly valued, and I wish to assure you that our amenities will be upgraded soonest. Thanks again as we look forward to having you again. Warm Regards

10/10 Excellent

Charles, Lagos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cool neighborhood and professional conduct of the staff
Stayed 2 nights in Aug 2019
Response from Revenue Manager on 14 Oct,2019
Dear Valued Guest, GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to The Envoy Hotel Abuja again soon.

10/10 Excellent

check_writer, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, good location to embassies. breakfast could use some nigerian variety though
Stayed 5 nights in Oct 2018
Response from General Manager on 7 Nov,2018
Good day check_writer, Thank you for your positive comment. We take note of your food requirements and will add more local flavours. The hotel is indeed well located to serve the Diplomatic fraternity but also the Abuja business community at large. The Envoy Hotel is located across from the US Embassy and has very high security presence. Hope to see you soon. Regards General Manager

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet in Abuja
The Envoy is awesome. Great pool and bar area. Top of the line amenities in the room. Only issue is the location - there is nothing around it.
Stayed 4 nights in Oct 2018
Response from Innocent. O on 12 Oct,2018
Dear Guillermo Thank you for your words of appreciation on your recent stay with us at The Envoy Abuja. With regards location there are quite a number of notable sites close to The Envoy you would love to visit, like the National Stadium, Magic Land, International conference centre to name a few. We will gladly take you round on your next stay with us. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming again to The Envoy Abuja soon!

6/10 Okay

Erik, København

Business traveller
Liked: Staff & service, property conditions & facilities
Nice rooms, though old bedsheets and hard bed. Poor food
Stayed 4 nights in Sep 2023