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Reviews of Sapphire Addis Hotel

4 out of 5
Sapphire Addis Hotel
Namibia Street, Bole, Addis Ababa

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 92 reviews" "
Rating 8 - Good. 29 out of 92 reviews" "
Rating 6 - Okay. 8 out of 92 reviews" "
Rating 4 - Poor. 5 out of 92 reviews" "
Rating 2 - Terrible. 6 out of 92 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Relation on 26 Apr,2024
Dear Saleh,Warm Greetings from Sapphire Addis Hotel!Sapphire Addis hotel team is happy to hear you had such a wonderful experience! We are happy to hear that you enjoyed your stay with us and that our staff went above and beyond to make your stay enjoyable. We appreciate your kind words and look forward to welcoming you back soon.Hospitality Regards,Kuleni Damena Guest Relation

10/10 Excellent

Mirko

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and comfortable...the breakfast pastries were not fresh, and if you order room service pizza you gonna get what ever they like on it no matter what you order
Stayed 2 nights in Nov 2023
Response from Kuleni Damena Guest Relation on 7 Mar,2024
Dear Mirko Warm Greetings from Sapphire Addis Hotel! Thank you for choosing to stay at Sapphire Addis Hotel and for taking time to share your experience with us. We value your feedback, and I apologize that the breakfast pastries didn’t meet your expectations. Fresh pastries are essential for a delightful morning, and we’ll definitely consider this feedback for improvement. As for the room service pizza, it seems our chefs have a culinary adventure in mind! While we aim to fulfill specific orders, their creativity sometimes takes over. Rest assured, we’ll strive to align more closely with your preferences next time. We appreciate your patience and hope you’ll give us another opportunity to exceed your expectations during your next stay.Hospitality Regards,The Management

10/10 Excellent

IBRAHIM, rabiye

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Thank you *****
Stayed 2 nights in Oct 2023
Response from [Kuleni Damena] [Guest Relation] on 7 Mar,2024
Dear Ibrahim, Warm Greetings from Sapphire Addis Hotel! Thank you so much for your kind comment about our hotel! We truly appreciate your feedback and are delighted to hear that you enjoyed your stay. Our team works hard to provide a pleasant experience for all our guests, and it’s heartwarming to know that we succeeded in making your visit memorable. We hope to welcome you back soon for another wonderful stay.Hospitality Regards,The Management

10/10 Excellent

Kyb

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and receptive, that's what stood out to me during my stay, the facility was clean and it was a memorable moment. Outside was a pain, kids coming up but 2 stood out, 1 grabbed my arm to distract me and the other kid picked my pocket, I was missing an envelope of cash when I got back $1,000. to be exact which I was given in the States for someone's family in Somaliland.
Stayed 4 nights in Jul 2023
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Valued Guest,Thank you for choosing to stay at the Sapphire Addis Hotel and taking time to share your feedback about your experience. Our team is very happy to hear that you enjoyed your stay at Sapphire Addis Hotel and we will keep our commitment as usual to make our guests feel delighted. we are also very sorry for the bad experience you had outside the hotel. We would love to welcome you back in the nearest future and treat You better. Best Regards,The Management

8/10 Good

Amare

Liked: Staff & service, property conditions & facilities
Except their internet weakness overall it’s fare and good services
Stayed 7 nights in May 2023
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Amare,Thank you for choosing to stay at Sapphire Addis Hotel and taking time to share your feedback about your experience with us. we are happy to note that you have enjoyed your stay with us except our internet. your comment is well taken by the management but also we would like to notify you that at the time you were stayed, there was some national limitation on internet usage but currently everything is working as usual. we would be pleasure to have you back and witness our progress. Thank you !with regards,The management

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Generally the hotel was good and the reception and sitting area was nice and comfortable. I thought the carpet throughout the building, including the rooms were well worn and could do with replacing. The room was generally satisfactory, however, was disappointed with the noise from the wedding at the hotel. During the 2 weeks that we were there, wedding took place circa 6 times. The room service, breakfast and food generally was satisfactory. I was disappointed with the sauna and steam room as they were not always working and it could do with a refurb / modernisation. Generally, the hotel was ok and if your not are not one for attention to detail, you will enjoy your experience. Out of 10, I would give the hotel 7
Stayed 14 nights in Apr 2023
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear David,Thank you for choosing to stay at Sapphire Addis Hotel and sharing your review about your experience with us. we are happy to note that you like the general status of our hotel and enjoyed our lobby comfort, room service, breakfast and other foods. we would like to ask big apology for the experience you had on carpet, steam and noise . your comment is well taken by the top management and addressed to the concerned department. Hope you could give us another opportunity in the future to welcome you back and treat you better.With sincere regards,The management

10/10 Excellent

Kalkidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best experience
Stayed 6 nights in Apr 2023
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Kalkidan,Thank you for choosing sapphire Addis hotel for your stay and taking time to share about your experience with our hotel. we are very happy to note that you had enjoyed your stay very much. we are looking forward to welcome you back and treat you the same.Warm Greetings,The management

10/10 Excellent

Stephen

Stayed 1 night in Mar 2023
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Stephen,Thank you for choosing to stay at sapphire Addis hotel and taking time to share your wonderful rating about your stay with us. We are very happy to note that you have enjoyed your stay very much. we are looking forward to welcome you back and treat you better.warm greetings,The management

10/10 Excellent

Bisrat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place with wonderful people.
Stayed 9 nights in Jan 2023
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Bisirat,Thank you for choosing to stay at sapphire Addis hotel and taking time to share your wonderful feedback about your stay with us. We are very happy to note that you have enjoyed your stay very much. we are looking forward to welcome you back and treat you better.warm greetings,The management

10/10 Excellent

Ibrahim

Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Ibrahim,Thank you for choosing to stay at sapphire Addis hotel and taking time to share your wonderful rating about your stay with us. We are very happy to note that you have enjoyed your stay very much. we are looking forward to welcome you back and treat you better.warm greetings,The management

10/10 Excellent

Kalkidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised how nice the hotel was. It was clean and the service was great 👍
Stayed 5 nights in Nov 2022
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Kalkidan,Thank you for choosing to stay at Sapphire Addis Hotel and taking time to share this awesome review ! We are really happy that all was great during your stay and we will be looking forward to welcome you back soon at Sapphire Addis Hotel and Treat you like always. Warm regards, The Management

6/10 Okay

Dawit

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Dawit,Thank you for choosing to stay at sapphire Addis hotel and taking time to share your rating about your stay with us. We are very concerned about the rating and it will be more helpful for the management to make a correction if you could review with a bit more detailed feedback. we hope you could give us a second chance to welcome you back and treat you better.warm greetings,The management

2/10 Terrible

Mokenen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Aug 2022
Response from Sapphire Addis hotel on 7 Aug,2023
Dear Valued Guest,Thank you for choosing to stay at Sapphire Addis Hotel And Taking time to share a rating. we are very concerned about the rating and It will be helpful to make a correction if you could review more detail points. we hope you could give us a second chance to welcome you back and treat you better. With regards,The Management

10/10 Excellent

Georgi

Stayed 2 nights in Aug 2022
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Georgi,Thank you for choosing to stay at sapphire Addis hotel and taking time to share your wonderful rating about your stay with us. We are very happy to note that you have enjoyed your stay very much. we are looking forward to welcome you back and treat you better.warm greetings,The management

6/10 Okay

Ben

Liked: Amenities
Great location surprisingly food was overcooked there is a hot water but you have to wait 15-20 min,room service barley pick up the phone, no phone directory in the room overall it’s not worth it I will not stay there again
Stayed 1 night in Jul 2022
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Ben,Thank you for choosing to stay at Sapphire Addis Hotel and taking time to share your feedback about your experience with our hot. it is with great concern to note that your overall experience was below your expectation and we would like to ask a big apology from the bottom of our heart. your points about the food, hot water, room service and directory is well taken by the management and strongly addressed to the concerned departments. we hope you could give us a second chance to welcome you back and treat you better. Thank you ! warm regards,The management

2/10 Terrible

zeray

Disliked: Staff & service
Stayed 4 nights in Jun 2022
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Valued Guest,Thank you for choosing to stay at Sapphire Addis Hotel And Taking time to share a rating. we are very concerned about the rating and It will be helpful to make a correction if you could review more detail points. we hope you could give us a second chance to welcome you back and treat you better. With regards,The Management

10/10 Excellent

aboma

Stayed 1 night in Apr 2022
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Valued Guest,Thank you for choosing to stay at Sapphire Addis Hotel and taking time to share a wonderful rating. It will be a pleasure to have you back in our hotel and treat you like always.With regards,The Management

8/10 Good

Ashenafi

Liked: Staff & service
Stayed 6 nights in Sep 2021
Response from RDD on 29 Sept,2021
Dear Ashenafi, Greeting From Sapphire Addis Hotel. Thank you for Choosing Sapphire and we appreciate for taking time to review your stay

10/10 Excellent

filli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from RDD on 14 Sept,2021
Dear Filli, Greeting From Sapphire Addis Hotel. Thank you for choosing Sapphire Addis Hotel and appreciate for taking time to review us. Looking forward your next visit.

10/10 Excellent

filli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the best hotel over all,i would like to say thank you to
Stayed 2 nights in Sep 2021
Response from rdd on 20 Sept,2021
Dear Filli, Greeting form Sapphire Addis Hotel. Thank you for choosing Sapphire and taking time to review us. Hope you will make sapphire your stop over in Addis for your next trip.

10/10 Excellent

Rabbani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loss or stolen
One thing my wallet went missing froom my room. Took quiet awhile to unvestigate no results and no compensation. No suspect was seen on the monitorsin corridor but cleaning personal.
Stayed 1 night in Aug 2021
Response from RDD on 7 Sept,2021
..

10/10 Excellent

Tedros

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very nice hotel for the price.
Stayed 2 nights in Aug 2021
Response from RDD on 7 Sept,2021
Dear Tedros, Thank you for choosing Sapphire Addis Hotel and we really appreciate your feedback. Looking forward your next trip.

10/10 Excellent

DYIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2021
Response from RDD on 28 Aug,2021
Dear Dyir, Thank you for choosing Sapphire Addis Hotel and we really appreciate the feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and quite rooms . Employees are well trained and very friendly. They try to help you even out of their way. It feels like home. Defiantly I suggest to everyone who wants to spend time in Addis. The place is center for most of the things.
Stayed 2 nights in Jul 2021
Response from RDD on 5 Aug,2021
Dear Valued guest, Thank you for making Sapphire, your stop over in Addis Ababa and we really appreciate your feedback.

10/10 Excellent

Mudila Marcel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Mudila Marcel,Thank you for choosing to stay at sapphire Addis hotel and taking time to share your wonderful rating about your stay with us. We are very happy to note that you have enjoyed your stay very much. we are looking forward to welcome you back and treat you better.warm greetings,The management

10/10 Excellent

Daniele

Stayed 8 nights in Apr 2021
Response from RDD on 19 Jun,2021
Dear Daniele, Thank you for staying at Sapphire Addis Hotel. We really appreciate your feedback.

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Rooms Division on 12 May,2021
Dear Daniele, Thank you for staying at Sapphire Addis Hotel and we really appreciate your review. Hope you will make Sapphire Addis your stopover whenever, you are in Addis Ababa. Looking forward to serve you again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. Always knowledgeable, kind and attentive to detail. I probably won’t spend a night in another hotel in Addis. Most of the top hotels are over priced & overrated. Keep up the good work Sapphire!
Stayed 1 night in May 2021
Response from Rooms Division on 12 May,2021
Dear Valued Guest, Thank you for staying at Sapphire Addis Hotel and for the candid commentary you gave us. As recommended we will keep up the high-quality exertion and do more to surpass our service. look forward to serve you at Sapphire once more.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, it’s my go to place in Addis. Checking in can be a little annoying. I booked two rooms with twin beds as I was with family & front desk kept insisting I only booked one room. After showing them my Expedia app & the conformation email I was able to check in. Rooms are nice & clean. The spa & massage were relaxing. The restaurant serves some delicious food. The place is across the street from my fav coffee shop Tomoca which is a plus. If you visit Addis, I recommend Sapphire. Reasonable price with exceeded expectations.
Stayed 1 night in Apr 2021
Response from Rooms Division Director on 4 May,2021
Dear Valued guest, thank you for making Sapphire Addis Hotel your first choice in Addis and we really appreciate your sincere commentary. As pointed out in the comment we will firm to get better the check in process.

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2021
Response from SAPPHIRE aDDIS HOTEL on 5 May,2021
THANK YOU FOR STAYING WITH US AND WE APPRICIAT YOUR FEADBACK

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Anonymous,Thank you for choosing to stay at sapphire Addis hotel and taking time to share your wonderful rating about your stay with us. We are very happy to note that you have enjoyed your stay very much. we are looking forward to welcome you back and treat you better.warm greetings,The management

2/10 Terrible

adson

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i Left Sore & Sour At Sapphire
Airline one day late so i am one day late so i lost money, more money, time and my schedule shift further off and Sapphire nor Hotels.com could've guaranteed me a credit on my lost night. Room wasn't cleaned, too hott, mini refrigerator off, mold growth in fridge, night stand lamp & ceiling lights both flickering....With all my complaints Sapphire Addis Hotel never switched me out...someone of the staff opened up balcony slider to cool room but the noise pollutions kept me up all four nights..My trip is ruined!
Stayed 5 nights in Feb 2020
Response from Sapphire Addis Hotel on 14 Aug,2023
Dear adson,Thank you for your feedback. Please accept our most sincere apologies for the inconvenience, this is definitely not the service we aim to offer our valued guests. We are hoping to have more opportunities in future to welcome you back and treat you better.Best Regards,The Management

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Sapphire Addis Hotel on 14 Aug,2023
Dear Anonymous,Thank you for staying at sapphire Addis Hotel. the point you gave us is taken with a great concern by the management. we hope you could give us another chance to welcome you back and treat you better.Best regards,The management

2/10 Terrible

Fikirte

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Frank Reviewing; Diaspora.
Spa staff actually called my wife from the steam room, for a payment??They just couldn’t wait. The first room, room 805 (I believe) very dangerous for a little one, the balcony baluster to wide and the window has major crack (don’t rent this room if you have kids.) The room is clean, great design, good choice of colors and it has home feel to it. Restroom has a very nice jacuzzi, but it takes too much time to heat it (just upgrade your water heater.) Once the trial and error time behind them, I don’t mind staying again. Overall advice to MG, it takes just a few minuets a day to inspect a room.
Stayed 4 nights in Jan 2020
Response from Sapphire Addis Hotel on 14 Aug,2023
Dear Fikirte,Thank you for your feedback. Please accept our most sincere apologies for the inconvenience, this is definitely not the service we aim to offer our valued guests. We are hoping to have more opportunities in future to welcome you back and treat you better. Best Regards,The Management

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jan 2020
Response from Sapphire Addis Hotel on 14 Aug,2023
Dear Annaymous,Thank you for your positive rating.We were glad to hear that you enjoyed your stay with us here at Sapphire Addis Hotel! We can't wait to welcome you back.Kind regards,The Management

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Neat and clean, rooms spacious and very friendly staff. Location is also good as one can walk to almost all amenities.
Stayed 1 night in Jan 2020
Response from Sapphire Addis Hotel on 14 Aug,2023
Dear Anonymous,Thank you for your positive comments.We were glad to hear that you enjoyed your stay with us here at Sapphire Addis Hotel! We can't wait t welcome you back and treat you better !Kind regards,The Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Friendly service. Lost bags and staff were extremely accommodating with amenity kits etc.
Stayed 1 night in Feb 2020
Response from Sapphire Addis Hotel on 7 Aug,2023
Dear Anonymous,Thank you for choosing to stay at sapphire Addis hotel and taking time to share your wonderful rating about your stay with us. We are very happy to note that you have enjoyed your stay very much. we are looking forward to welcome you back and treat you better.warm greetings,The management

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from FO on 27 Jan,2020
Thank you dear...

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from FO on 27 Jan,2020
Thank you dear...

8/10 Good

Gregory J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from FO on 27 Jan,2020
Thank you dear...

10/10 Excellent

Jonathan Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from FOM on 17 Dec,2019
Thank you for your feedback!

6/10 Okay

vikas

Liked: Staff & service
Stayed 3 nights in Nov 2019
Response from Sapphire Addis Hotel on 14 Aug,2023
Dear VikasThank you for stayed at sapphire addis hotel. the rating you gave us is taken seriously by the top management. we hope to welcome you back in the near future and treat you better.Best regardsThe Management

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, beautiful hotel with a large dining room. We ate both breakfast (large buffet and eggs made to order) and dinner (a very large selection. Highly rate this hotel.
Stayed 3 nights in Aug 2019
Response from Abeba G/Libanos on 2 Oct,2019
Dear Joyce Greetings, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our service and hospitality. Thank you again, and we look forward to seeing you on your next trip to the Sapphire Addis Hotel Regards.

8/10 Good

Lars

Liked: Staff & service, room comfort
Stayed 6 nights in Jun 2019
Response from Abeba G/Libanos on 28 Jun,2019
Greeting Thank you for taking the time to rate our property,and we look forward to seeing you on your next trip to the Sapphire Addis Hotel. Regards

4/10 Poor

Lars

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room
Stayed 2 nights in Jun 2019
Response from Abeba G/Libanos on 18 Jun,2019
Dear Valued Guest We would like to apologize you for the inconvenience caused by the situations. We have taken note of the issue you raised and we are actively working to rectify. We can assure will make it up to you on your next visit to Addis. Thank you again and we look forward to welcoming you back on your next visit to Addis.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Abeba G/Libanos on 17 Jun,2019
Greetings, Thank you for taking the time rate us. We really appreciate your comments regarding our staff and facility Thank you again, and we look forward to seeing you on your next trip to the Sapphire Addis Hotel. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient and 9n the main road. If you are going ro the airport early morning or late evening, it is about 15 min. But if you are leaving in the middle of the day, depending on what time be careful, traffic can be bad
Stayed 1 night in May 2019
Response from Abeba G/Libanos on 21 May,2019
Dear Esteemed Guest, Thank you for taking the time to review us We are glad you enjoyed your stay Sapphire Addis Hotel. Thank you again and we look forward to welcoming you back on your next visit to Addis.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were frequent power outages, but they didn't last for long. The service was unprecedented. Everyone at the hotel was very accommodating.
Stayed 12 nights in May 2019
Response from Abeba G/LIbanos on 20 May,2019
Dear Esteemed Guest, Thank you for taking the time to review us We are glad you enjoyed your stay Sapphire Addis Hotel. We are pleased our staffs were there to fulfil your requests. Thank you again and we look forward to welcoming you back on your next visit to Addis. regards,

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Abeba G/Libanos on 2 May,2019
Greetings, Thank you for taking the time rate us. and we look forward to seeing you on your next trip to the Sapphire Addis Hotel. Regards

2/10 Terrible

Abdul Hadi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I have been charged $247 penalty
I have been charged $247 penalty, Spahher hotel was telling me that hotel.com charged you the penalty, and hotel.com was saying Spahher hotel charged the penalty, my money lost in between I still don't know who got my money.
Stayed 4 nights in Apr 2019
Response from Abeba G/Libanos on 20 May,2019
Dear Mr. Hadi Abdul Banazada Thank you for choosing Sapphire Addis Hotel . it is never pleasant to learn of a valued guests’ dissatisfaction, we do appreciate the time you have taken to bring this matter to our attention, we have Accepted you reservation amendment and we have only charge you for 4 night only as per your request for further please contact us.