Al Safa Holidays

We would have loved to seen/received the VIP amenities promised but we didn't get any of the,. We arrived at the hotel early and were told there was no upgraded rooms and no such VIP amenities. The hotel was fantastic though and we enjoyed every min of being there. We will come again. Just rather we didn't have the VIP carrot dangled in front of us by Expedia - not the hotel.

We love it the staffed,food and cleanest i will recommend any to stayed in the riu dubai. Excellent service. We stayed there for 10 days with my of 20 persons is was awesome.

Ok. I had never heard of this hotel prior to staying this stay. It was an overnight stay that was necessitated by the storm that shut down Dubai Airport. My wife knew or the hotel because it is a feature in a reality tv ahow called Dubai Bling. In any event, the lobby of the hotel is spectacular, as was the view from the upgraded room we got. It overlooked the Creek. Also, the staff was very friendly and helpful...but that is a standard in a 5* hotel in Dubai or anywhere in the Middle East, for that matter. Why did I give it a 3* having said what i just did? Well, the rooms were old. They have an old style. They felt old and felt like they needed to be upgraded. Dont get me wrong, they were clean. The room we were given was spacious and had a lovely Creek view. But it did not have that consistent feeling that is young, vibrant and fresh that characterises Dubai. We also happened to have dinner in the Italian restaurant in the hotel. Frankly, the restaurant decor was awful. The chairs were coated in what was undoubtedly rich curtain-style thick fabric in a kind of 1970s bad taste. For as fresh and impressive as the lobby looked, the rest of the hotel had that rundown look. It's not a property I would stay in again, Dubai Bling or not. I suppose its depth of character is consistent with the fickleness of that reality show.

Perfect service from beginning to end. The location is unbeatable.

Excellent experience, full of joy and fun. Furthermore, the hotel was perfect.