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Silkotel Hoi An

Photo gallery for Silkotel Hoi An

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Silkotel Hoi An

Silkotel Hoi An

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
14 Hung Vuong Str., Hoi An

Explore the area

  • Popular LocationHoi An Ancient Town1 min walk
  • Popular LocationChua Cau5 min walk
  • Popular LocationHoi An Night Market7 min walk
  • AirportDa Nang (DAD-Da Nang Intl.)55 min drive

Choose dates to view prices

About this area

Hoi An

Located by the sea, Silkotel Hoi An is in Cam Pho, a neighbourhood in Hoi An. The Old House of Phun Hung and Sa Huynh Culture Museum are cultural highlights, and some of the area's notable landmarks include Hoi An Ancient Town and Cam Pho Temple. Thanh Nam Fishing Village and Hoi An Impression Theme Park are also worth visiting.

What's nearby

  • Hoi An Ancient Town - 1 min walk
  • The Old House of Phun Hung - 2 min walk
  • Cam Pho Temple - 2 min walk
  • Chua Cau - 5 min walk
  • Hoi An Night Market - 7 min walk

Getting around

  • Da Nang Station - 28 min drive
  • Da Nang (DAD-Da Nang Intl.) - 55 min drive

About this property

Silkotel Hoi An

4-star beach retreat just steps away from The Old House of Phun Hung
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a fitness centre.
Silkotel Hoi An offers 95 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages spoken

Chinese (Mandarin), English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: VND 370000 for adults and VND 370000 for children
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Ropes course
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Spa

  • Massages

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 500000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 370000 for adults and VND 370000 for children (approximately)
  • Airport shuttle fee: VND 450000 per room (one way)
  • Rollaway bed fee: VND 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Silk Luxury Hotel Hoi An
Silk Luxury Hotel
Silk Luxury Hoi An
Hoi An Silk Boutique Hotel Spa
Silkotel Hoi An Hotel
Silkotel Hoi An Hoi An
Silkotel Hoi An Hotel Hoi An
Silk Luxury Hotel Spa by Embrace

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 237 out of 386 reviews
5 - Excellent 61%
Rating 4 - Good. 113 out of 386 reviews
4 - Good 29%
Rating 3 - Okay. 24 out of 386 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 386 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 386 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel it self was very nice.. service from the staff was impeccable... location was perfect 1 min walk from the entrance of the ancient city!
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silk Luxury Hotel
Excellent hotel. Breakfast is brilliant
Stayed 7 nights in Feb 2020

3/5 Okay

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We arrived at 12 noon and the rooms were ready but they didn't allow us to check in unless we pay 10 USD per room. Very unpleasant staff.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Nice room and very accommodating. Small little bugs, smaller than ants were on the wall but they didn't bite. Just noticed them. But overall great hotel!
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had stayed at this hotel a few years ago when it was just opened. It was great then and still is!
Stayed 1 night in Nov 2019

4/5 Good

Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a good location which are near the old town and variety local area that you could walk around and see. Breakfast is good with very nice and gentle staff. Next time will be my first choice again for sure!
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, super pool, perfect location.
Stayed 4 nights in Sep 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Accommodating - changed our room to two beds when orbits booked it incorrectly. Assisted in day travel arrangements. Staff was very welcoming.
Stayed 2 nights in Sep 2019