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Hotel Baía Cristal Beach & Spa Resort

4.0 star property
Beach hotel with outdoor pool, near Carvoeiro Beach

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Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Spa

Room options

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Exterior

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About the area

Map
Vale De Centeanes-Praia Do Carvoeiro, Lagoa, 8400-525

What's nearby

  • Vale Centeanes Beach - 3 min walk - 0.3 km
  • Carvoeiro Beach - 20 min walk - 1.7 km
  • Benagil Beach - 4 min drive - 3.0 km
  • Marinha Beach - 7 min drive - 4.8 km
  • Slide and Splash Water Park - 9 min drive - 7.0 km

Getting around

  • Silves Station - 17 min drive
  • Faro (FAO-Faro Intl.) - 51 min drive

Restaurants

  • ‪Sky Bar@Tivoli - ‬7 min walk
  • ‪Tropical-Helders - ‬11 min walk
  • ‪O Stop - ‬6 min walk
  • ‪Boneca Bar - ‬14 min walk
  • ‪Earth Shop & Café - ‬14 min walk

About this property

Hotel Baía Cristal Beach & Spa Resort

Upscale family-friendly hotel near Carvoeiro Beach
Located close to Benagil Beach and Marinha Beach, Hotel Baía Cristal Beach & Spa Resort provides a poolside bar, a terrace and a coffee shop/cafe. Adventurous travellers may like the cycling and ecotours at this hotel. Indulge in a massage, a body treatment and a manicure/pedicure at the on-site spa. The on-site restaurant offers lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A free local area shuttle, bike hire and an outdoor tennis court
  • Babysitting (surcharge), smoke-free property and a lift
Room features
All 121 rooms have comforts such as furnished balconies and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (EUR 4.50 per hour)

Parking and transport

  • Free area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 57.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for wireless Internet in public areas: EUR 4.50 per hour (rates may vary)
  • In-room safe fee: EUR 2.50 per night
  • Rollaway bed fee: EUR 57.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baía Cristal Beach
Baía Cristal Beach Carvoeiro
Hotel Baía Cristal Beach Resort
Hotel Baía Cristal Beach Resort Carvoeiro

Frequently asked questions

Does Hotel Baía Cristal Beach & Spa Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Hotel Baía Cristal Beach & Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Baía Cristal Beach & Spa Resort?

Self-parking is free at this property.

What time is check-in at Hotel Baía Cristal Beach & Spa Resort?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Baía Cristal Beach & Spa Resort?

Checkout is at noon.

Where is Hotel Baía Cristal Beach & Spa Resort located?

This family-friendly Lagoa hotel is located on the waterfront, within 3 mi (5 km) of Carvoeiro Beach and Benagil Beach. Marinha Beach and Slide and Splash Water Park are also within 6 mi (10 km).

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Hotel Baía Cristal Beach & Spa Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 142 out of 461 reviews
Rating 8 - Good. 198 out of 461 reviews
Rating 6 - Okay. 78 out of 461 reviews
Rating 4 - Poor. 29 out of 461 reviews
Rating 2 - Terrible. 14 out of 461 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

We had a great stay here! Staff was friendly and helpful, bar and breakfast options were delicious, rooms were nice!
Stayed 1 night in Jul 2023

10/10

Absolutely loved our stay. would come back again.

10/10

Excellent place to stay! It’s a quiet place away from the noise of the bigger cities. The cliffs are great for hiking and the beach down the road is great and an easy walk! The staff is wonderful and super accommodating!
Stayed 2 nights in May 2023

8/10

Great location. Clean but dated. Very comfortable room.
Stayed 3 nights in Jul 2023

10/10

Second time staying here and we love it. Staff are lovely. Views are incredible. Only slight issue is there were ants in the kitchen
Stayed 7 nights in Oct 2023

8/10

A wonderfully quiet, safe, and overall good stay. Big buffet breakfast included was delicious, staff was friendly. Only thing keeping it from getting a perfect score is the mold in the bathroom tiles, very uncomfortable beds, and the sofa stain (or at least I hope it was soda) on the ceiling of the room.
Stayed 1 night in Oct 2023

10/10

Our room was recently refurbished and we were very happy with it. Breakfast is very good.
Stayed 4 nights in Jul 2022

8/10

Hotel is in a good quiet location close to Carvoeiro and other beach attractions in the area. Easy parking and in good conditions althought some areas would need renovations. Pool is nice and kept clean. Superior room was recently renovated and of a good size with balcony/ side seaview. Restaurant is probably the area that would benefit of some improvements on quality and variety at breakfast and dinner.
Stayed 3 nights in May 2023

8/10

We chose the hotel as it is situated at a very nice beach (walking distance). There was also an access to a nice viewing area of the the beach above a cliff. That was a bonus. The room was clean. The wifi was not reaching our room so that was a bummer. The breakfast buffet was excellent - there were ample choices.
Stayed 1 night in Mar 2023

8/10

It was basic. Beds not too great, sheets thin and pillows not great. The pool is nice, the breakfast decent. It has free parking. No swimming beaches nearby, and the Benagil caves are now closed.
Stayed 2 nights in Sep 2023

2/10

Very poor maintained rooms , washroom door doesn’t lock, bed broke while someone had been sleeping on it and the electric switches were coming out of the wall.
Stayed 2 nights in Jul 2023

10/10

We really enjoyed our stay at Baía Cristal! The location can’t be beat, as it is just a short walk from Centianes beach and the start of the seven hanging valleys trail. Walking the other direction will take you to algar seco and Carvoeiro. Breakfast is included, while not the most inspiring it will provide something for everyone. The real appeal at breakfast is watching the little gray cat play with olives on the pool deck. Rooms are nice, plenty of room to spread out, hangers, a small fridge, and even a sitting area to look out at the water. Some areas of white paint could use a scrub or another layer of paint, but for an ocean view at this price i can deal. We didn’t try the pool, hot tub, or spa, but they looked great.
Stayed 3 nights in Sep 2023

2/10

Our suite had a nice view with awful sulphuric smell. They sent housekeeper to spread some disinfectant which masked didn’t eliminate the odor. They said sorry BUT didn’t offer to change rooms, a drink nothing. I am lifetime Marriot platinum guest attitude & service is important to us.
Stayed 1 night in May 2023

6/10

While our room was clean, the common areas of the property were not as clean as expected. Some of the staff were not very friendly, although we did meet a few staff members who were friendly. Some of the pool loungers were in need of repair or replacing. We paid for an ocean view but had a view of a dirty rooftop before the actual ocean view. For the price we paid, we stayed in much nicer hotels for less while on our trip.

10/10

We had a really enjoyable six-night stay Hotel Baia Cristal. The pool area was a good size and there were plenty of sun loungers to choose from. More moveable umbrellas may help for those who want to stay out of the sun in the afternoon! Our Superior Double room was of a very high standard and was overlooking the pool area, with a shaded balcony after 4pm. Breakfast was great and had plenty of choice to suit everyone in our party. It is a 20 minute downhill walk from the hotel to the centre and plenty of restaurants and bars. Taxi cost around 5 euros to come back up the hill. The only slight downside was the lack of staff in the bar/pool area and it did sometimes mean quite a wait to be served for lunch/drinks. The staff that were working were very helpful and friendly. All in all, I would definitely recommend this hotel and would certainly stay again.
Stayed 6 nights in Jul 2023

4/10

The was a problem with checking they gave us a room in the old part with No view and no elevator had to climb the steps with our luggage and had a really bad start my wife started crying and couldn’t sleep next morning we begged for a good room they finally gave us a different room in the newer section and wasted time to check in again the room was much better but never forget the start Thank you and regards
Stayed 5 nights in Sep 2023

10/10

My family loved our stay. My room was big with a cute little porch with beatiful garden views and a nice bath. Breakfast was always excellent with a great selection of Portuguese pastries and cheese. We had breakfast on the outside tables with wonderful views of nature and surrounded by little cute birds. The swimming pools are so inviting and the indoor pool and the jacuzzi is wonderful for people who visited when the whether is still too cold for outside pool or beaches, like us. My only complaint about the indoor pool is that it closes too early, so we didn't have time to enjoy it as we were out sightseeing the Algarve, and about the lack of wall sockets in our room. And last but not least, we so loved the view of the Centeanes beach from the top of a cliff just in front of the hotel! We've got nice pictures of the landscape from there and went down the path on the cliff and had a drink on the bar by the beach (even my 70-year-old father-in-law was able to do that, but be careful! Go by the road if you're not up for an adventure!). Oh, I nearly forgot to say how we enjoyed sunbathing around the pool or the big garden close to the cliffs and the sangria from the bar(had me hooked on that). They also offer massages we couldn't have because they were fully booked already, so book early if you want it! Price was great for all we were offered. All the staff was very friendly. We went to Carvoeiro city centre by foot and it took us less than 20 minutes walking lazily.
Stayed 3 nights in Apr 2023

8/10

Stayed 1 night in Oct 2023

8/10

The main thing we did not like was the wall outside our room was covered in black bugs, that came into the room when you opened door. We mentioned that to management. When we came back to room we found a can of bug spray? Otherwise, pool area was great. Lovely view.
Stayed 2 nights in Sep 2023

10/10

Me gusto el spa
Stayed 3 nights in Oct 2023

8/10

Cadre super et piscine sauna jacuzzi tout est fait pour se détendre 👍
Stayed 1 night in Oct 2023

8/10

Stayed 1 night in Oct 2023

10/10

Stayed 3 nights in Oct 2023

6/10

La camera non viene pulita in modo soddisfacente
Stayed 7 nights in Sep 2023

2/10

Stayed 1 night in Aug 2023