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Reviews of ibis budget Alicante

3 out of 5
ibis budget Alicante
Calle Bélgica 3, Alicante

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 263 reviews" "
Rating 8 - Good. 90 out of 263 reviews" "
Rating 6 - Okay. 33 out of 263 reviews" "
Rating 4 - Poor. 30 out of 263 reviews" "
Rating 2 - Terrible. 19 out of 263 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, nice room and very quiet. Thank you
Stayed 1 night in Apr 2024

2/10 Terrible

Zacharias

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service
Stayed 1 night in Mar 2024

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Sorry Room very small for older people
Stayed 1 night in Mar 2024

10/10 Excellent

Leia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean. lovely food with easy parking right next to the beach lovely views from you window with great facilities.
Stayed 2 nights in Mar 2024

10/10 Excellent

paul

Stayed 1 night in Jan 2024

2/10 Terrible

maria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
terribly small room was not what was posted on the website I was disappointed I would recommend it to someone who is working
Stayed 2 nights in Jan 2024

10/10 Excellent

Carole

Stayed 1 night in Jan 2024

10/10 Excellent

Cavin John

Liked: Cleanliness, staff & service, room comfort
great airport hotel
great free car parking and good breakfast
Stayed 1 night in Dec 2023

2/10 Terrible

maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Duro

Disliked: Cleanliness, property conditions & facilities
The Motel is by the sea side , 2 stops or thereabout to the city centre and 2 stops the other way to the airport. It is a Motorway so you cant walk you have to use the bus etc. The Budget IBIS is a MOTEL right next to the IBIS hotel. The Hotel is where you check in and have food etc.The price is just 10 Euro difference on the day i went so i should have upgraded but i did not and i regret it as i was not able to sleep at night because some people could not stop smoking weed etc in their rooms. Other than that ,the room was basic and good. Shower seperate,toilet seperate , sink in the room near door. Lights perfect ,bed basic ,clean towels in room ,no soap ,no kettle but kettle and microwave is in the lobby of IBIS BUDGET downstairs. There is also a vending machine for Crisps and drink downstairs IBIS BUDGET.You can order something Basic for 10 euro or you can go to IBIS HOTEL where there is a cook available for lunch and dinner. Breakfast is Basic - Real Orange juicing Machine ,Hot drinks , cereal ,bread , fruits ,Cold turkey ham and Cheese. Boiled egg etc. There isnt any shop or eatery within walking distance and there is a B and B hotel next door. Good walks /Run in the morning as scenery is very good. Palm tree line the walk and waking up to see the sun rising on the sea is a good bonus.It will have been Perfect if not for the ridiculous smoking going on all through the day and night. Horrible smell coming in through the vents because of this . Very quiet neighbourhood .
Stayed 2 nights in Dec 2023

6/10 Okay

garry

Liked: Staff & service
Very budget .very small rooms but conviemt for airport
Stayed 1 night in Oct 2023

8/10 Good

Terry

Stayed 1 night in Nov 2023

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the airport but is pretty isolated and there are no restaurants or stores around, but they have a cafeteria that opens till 11pm, and the staff at the hotel are very helpful, they reserved a taxi to the airport for us. The taxi was €14 and it came at 5:30am to pick us up. The other option is bus C6 but it runs once an hour during the night and you would have to wait on the road until is shows up...
Stayed 1 night in Oct 2023

4/10 Poor

Eti

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good only for one night, near the airport.
The room is very small. The bathroom is very very small. There was a water leak from the air conditioner.
Stayed 1 night in Oct 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - basic clean acco0mmodation
Extremely convenient location with parking for alicante airport. Basic accommodation, but clean and everything needed for a couple of nights. 24 hour reception and bus stop outside to airport or alicante centre (C6). If staying longer consider the normal rather than budget ibis, at the same location.
Stayed 2 nights in Sep 2023

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

John

Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Brief stop having arrived at 1AM at the airport. Taxi was €13 and Ibis Budget is in the same location as the Ibis, in fact, check in desk is in the main Ibis. Well greeted even at an early hour and room basic but clean and perfect for the price. Will definitely use again for late flights.
Stayed 1 night in Sep 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Always a good deal at this hotel. We've stayed many times. Excellent situation for the airport.
Stayed 1 night in Sep 2023

2/10 Terrible

Valeriia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty duvet for unknown reason was separately from duvet cover, the smell was not ok, the cleaning not proper. The property is in the middle of nowhere. Don’t recommend it at all
Stayed 10 nights in Aug 2023
Response from pascal hotel manager on 18 Aug,2023
Dear ValeriaThank you for taking the time to tell us about your experience at the ibis budget Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

6/10 Okay

Admir

Travelled with group
Stayed 4 nights in Jul 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service
Lack of dining options, lack of drinks available,
Stayed 4 nights in Jun 2023

8/10 Good

Donna

Stayed 1 night in Jun 2023

8/10 Good

Gladys

Stayed 1 night in May 2023

8/10 Good

lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Chris

Stayed 1 night in Apr 2023

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed at the beginning and end of our trip to be near the airport. We arrived late on bith nights. Check in was easy. Staff were very helpful. The room was basic but clean and had everything we needed. Perfect to get to the airport.
Stayed 1 night in Apr 2023

2/10 Terrible

Mr Matthew

Stayed 1 night in Apr 2023
Response from pascal hotel manager on 12 Apr,2023
Dear Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience in ibis hotel alicante that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Markus

Liked: Cleanliness, property conditions & facilities, room comfort
Adequate choice near the airport
Basic place with nice, quiet rooms. Took me a while to get the vending machine in the lobby going. Shuttle bus to the airport would be major bonus
Stayed 1 night in Feb 2023

6/10 Okay

cliona

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is very basic but for an overnight stay for the price it is perfect especially for the airport. Only negative thing was the room smelled strongly of smoke obviously from the previous occupant. I suppose we could have complained at the time but was only staying for 12 hrs. Other than that for £32 it suited our needs perfectly. Only 10 mins to airport.
Stayed 1 night in Jan 2023

8/10 Good

Jorge

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good people clean area
Stayed 1 night in Jan 2023

8/10 Good

colin

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2023
Response from JOSE on 22 Jan,2023
We very much appreciate your comments regarding your stay at ibis budget Alicante. It's always a pleasure to receive compliments.Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous one.Receive a cordial greeting.

8/10 Good

mark anthony

Stayed 1 night in Jan 2023
Response from JOSE on 22 Jan,2023
We very much appreciate your comments regarding your stay at ibis budget Alicante. It's always a pleasure to receive compliments.Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous one.Receive a cordial greeting.

10/10 Excellent

nicola

Stayed 1 night in Dec 2022
Response from JOSE on 16 Dec,2022
Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Alicante. Es siempre un placer recibir comentarios positivos.Agradeciendo una vez más que haya compartido su experiencia con nosotros y esperando a que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The room was noisy not worth the money we paid coffee was terrible rather pay extra go elsewhere positive side shower was great thin towels did dry you though won’t come back
Stayed 1 night in Nov 2022
Response from pascal hotel manager on 30 Nov,2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from pascal hotel manager on 29 Sept,2022
Dear Jan,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,ibis budget alicante

4/10 Poor

Verified traveller

Disliked: Staff & service
I normally like the Ibis aswell
No Towels given, Location not ideal. Spotted between airport and the center, but not close enough to either.
Stayed 1 night in Sep 2022
Response from pascal hotel manager on 21 Sept,2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

4/10 Poor

Sandra

Disliked: Staff & service, amenities
You get what you pay for. I have never stayed at a budget hotel before, so it surprised me. No safe or phone in my room, found the reception staff on the first day not to be so helpful it would have been nice to be warned that going into town was better by a means of transport as opposed to walking, due to the distance and that there was a cycle race taking place, so roads were closed off.
Stayed 3 nights in Aug 2022
Response from pascal manager on 6 Sept,2022
Dear SandraThank you for taking the time to tell us about your experience at the ibis budget Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Good

Yvonne Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from pascal directeur on 22 Aug,2022
Chère YvonneNous vous remercions pour l'avis que vous avez laissé sur ibis budget alicanteNous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, nos salutations distinguées.

8/10 Good

Anna-Maija

Stayed 1 night in Jul 2022
Response from pascal hotel manager on 4 Aug,2022
Dear a Thank you for the great review of ibis budget alicante! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

matthew

Stayed 12 nights in Jul 2022
Response from pascal hotel manager on 1 Aug,2022
Dear Matthew Thank you for the great review of our ibis budget alicante ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap & cheerful, spotless room and brilliant air-con
Stayed 1 night in Jul 2022
Response from pascal hotel manager on 30 Jul,2022
Dear Nicola, Thank you for the great review of ibis budget alicante ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jun 2022
Response from pascal hotel manager on 22 Jul,2022
Dear Nancy Thank you for the great review of ibis budget alicante! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Maria

Stayed 3 nights in Jul 2022
Response from pascal director on 19 Jul,2022
Estimada Maria Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Alicante. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cheap and basic accommodation.
What can I say, at the Ibis Budget you get a cheap no frills hotel room. It’s probably the most basic room I e ever had but it was clean, the bed was comfortable, you get a shower, toilet, plenty of hot water and the air con worked. As a place to stay overnight it serves the purpose. There is free on site parking and the regular Ibis hotel next door has a 24 café bar which serves food, drink etc.
Stayed 1 night in Jun 2022
Response from pascal hotel manager on 11 Jun,2022
Dear Richard We very much appreciate your comments regarding your stay at the ibis budget Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,