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Minibar, desk, free WiFi
In-room dining
Minibar, desk, free WiFi
Minibar, desk, free WiFi

Guest reviews

3.7 out of 5 Good
39 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Business Services
Bar

Map

Explore the area

Popular LocationYellow Palace9 min walk
Popular LocationKedah Royal Museum (Muzium Diraja Kedah)12 min walk
Popular LocationState High Court (Mahkamah Tinggi Negeri)12 min walk
AirportAlor Setar (AOR-Sultan Abdul Halim)17 min drive

Choose dates to view prices

  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsSuperior Room

About this area

Alor Setar

The Jerai Hotel Alor Star (Formerly Known as THE REGENCY ALOR SETAR) is located in Alor Setar. Yellow Palace and Zahir Mosque are local landmarks, and travellers looking to shop may want to visit Aman Central and Alor Star Mall.
Visit our Alor Setar travel guide
View in a map
Popular Location

What's nearby

  • Yellow Palace - 9 min walk
  • Kedah Royal Museum (Muzium Diraja Kedah) - 12 min walk
  • State High Court (Mahkamah Tinggi Negeri) - 12 min walk
  • Zahir Mosque - 13 min walk
  • Nobat Gallery (Balai Nobat) - 14 min walk

Getting around

  • AirportAlor Setar (AOR-Sultan Abdul Halim) - 17 min drive

Restaurants

  • Where to eat
  • Seribu Gantang Restaurant – Restaurant offering international cuisine.

About this property

The Jerai Hotel Alor Star (Formerly Known as THE REGENCY ALOR SETAR)

3-star hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. All 120 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Minibars, coffee/tea makers and desks are among the other amenities available to guests.
The Jerai Hotel Alor Star (Formerly Known as THE REGENCY ALOR SETAR) offers 120 forms of accommodation. Satellite televisions are provided. This Alor Setar hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Hairdryer (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in between 2 PM and 9 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Regency Hotel Alor Star Alor Setar
Regency Hotel Alor Star
Regency Alor Star Alor Setar
Regency Alor Star

Frequently asked questions

Is The Jerai Hotel Alor Star (Formerly Known as THE REGENCY ALOR SETAR) pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Jerai Hotel Alor Star (Formerly Known as THE REGENCY ALOR SETAR)?
Self-parking is free at this property.
What time is check-in at The Jerai Hotel Alor Star (Formerly Known as THE REGENCY ALOR SETAR)?
Check-in is from 2 PM to 9 PM. Late check-in is available during limited hours.
What time is check-out at The Jerai Hotel Alor Star (Formerly Known as THE REGENCY ALOR SETAR)?
Checkout is at noon.
Where is The Jerai Hotel Alor Star (Formerly Known as THE REGENCY ALOR SETAR) located?
Situated in Alor Setar, this hotel is within a 10-minute walk of Muda River and Yellow Palace. Alor Setar Tower (Menara Alor Setar) and Kedah Royal Museum (Muzium Diraja Kedah) are also within 15 minutes.
3.7
Good
39 reviews
5 - Excellent
9
4 - Good
14
3 - Okay
12
2 - Poor
2
1 - Terrible
2

3.7/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centralised location Walking distance to shopping mall
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
This is the best hotel in kuala kedah. Friendly and helpful staff. Although the room is small but comfortable except the toilet rather small. Food are good but the layout not attractive.
Stayed 2 nights in Nov 2019

3/5 Okay

Business traveller, Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
The room was okay. Smaller than I expected but bed was quite comfortable. Breakfast was decent but better than most 3 star hotels. WiFi was pretty slow. Lots and lots of mosquitos in the lobby (in the lift especially) and the main entrance. No trouble finding parking and it’s free. Overall room condition was meh.
Stayed 1 night in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything is fine..
Stayed 1 night in Aug 2019

5/5 Excellent

Stayed 2 nights in Jul 2019