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Hotel Neutraal

2.0 star property
Hotel with a 24-hour front desk, a short walk to Dam Square

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Exterior
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Room
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

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Showing 4 of 4 rooms

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Room

Standard Room

Highlights

Heating
TV
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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Room

Standard Room

Highlights

Heating
TV
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

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Room

Standard Room

Highlights

Heating
TV
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

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Room

Twin Room

Highlights

Heating
TV
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

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Exterior

citizenM Amstel Amsterdam

Amsterdam City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 711 reviews
The price is S$214
includes taxes & fees
29 Jun - 30 Jun
citizenM Amstel Amsterdam
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About the area

Map
Damrak 8, Amsterdam, 1012LG

What's nearby

  • Sexmuseum - 1 min walk - 0.0 km
  • Dam Square - 6 min walk - 0.6 km
  • Amsterdam Museum - 11 min walk - 0.9 km
  • Anne Frank House - 13 min walk - 1.2 km
  • Van Gogh Museum - 7 min drive - 3.0 km

Getting around

  • Amsterdam Central Station - 3 min walk
  • Amsterdam Central Metro Station - 4 min walk
  • Schiphol Airport (AMS) - 28 min drive

Restaurants

  • ‪PANCAKES Amsterdam - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Vic's Bar - ‬2 min walk
  • ‪Park Plaza Brasserie - ‬1 min walk
  • ‪Prix d'Ami Poolhal Café - ‬1 min walk

About this property

Hotel Neutraal

Hotel near Dam Square
Close to Amsterdam Museum and The 9 Streets, Hotel Neutraal has plenty to offer.
You'll also enjoy the following perks during your stay:
  • A vending machine, luggage storage and a TV in reception
  • A 24-hour front desk and a front desk safe
Extra amenities include:
  • 20-inch TVs with satellite channels
  • Heating, daily housekeeping and phones

Languages

Arabic, Dutch, English, German, Hungarian, Polish, Romanian, Serbian, Slovak, Spanish

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Property entrance

Hotel Continental Amsterdam

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk
5.8 out of 10, 730 reviews
The price is S$84
includes taxes & fees
15 Jun - 16 Jun
Hotel Continental Amsterdam

Property amenities

Parking and transport

  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shared bathroom (in-room sink)
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 per cent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the first night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Neutraal
Hotel Neutraal Amsterdam
Neutraal
Neutraal Amsterdam
Neutraal Hotel Amsterdam
Hotel Neutraal Hotel
Hotel Neutraal Amsterdam
Hotel Neutraal Hotel Amsterdam

Frequently asked questions

Is Hotel Neutraal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Neutraal?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Neutraal?

Checkout is at 11:00 AM.

Where is Hotel Neutraal located?

Located in Amsterdam City Centre, this hotel is within a 10-minute walk of Berlage Stock Exchange and Dam Square. The 9 Streets and Amsterdam Museum are also within 15 minutes. Amsterdam Central Metro Station and Amsterdam Central Station are within a 5-minute walk.

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Hotel Neutraal Reviews

Reviews

5.0
Rating 10 - Excellent. 4 out of 73 reviews
Rating 8 - Good. 10 out of 73 reviews
Rating 6 - Okay. 22 out of 73 reviews
Rating 4 - Poor. 14 out of 73 reviews
Rating 2 - Terrible. 23 out of 73 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

8/10 Good

Nozomi

景色が最高！

Stayed 1 night in Aug 2019

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place would recommend

Great view to watch the world from, breakfast was included and was cereal, meat cheese bread tea coffee etc, all youciulc need on the doorstep you would struggle to find s better location at such a great price
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The shared bathroom lacked a toilet seat, and the bathroom down the hall was out of order. Guests are forced to walk through a disgusting trash storage area to access rooms. The TV got one channel, an Arabic broadcast. SAD!
Stayed 1 night in Jun 2019

4/10 Poor

MARTINE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la chambre pour 2 très petite , lit petit, il n'y avait qu'une chaise , de toute façon impossible d'en mettre deux autrement on ne pouvait plus bouger, glace au-dessus du lavabo sale, au niveau de la fenêtre il y avait une petite plate forme à l'extérieur remplie de mégots de cigarette.moquette usagée dans le salon, personnel peu accueillant à part 2 personnes, petit déjeuner peu varié, salle de bain ok mais le WC très petit une personne de grande corpulence ne rentrait pas. il n'y avait de bien que la proximité de la gare Central
Stayed 4 nights in Apr 2019

2/10 Terrible

Jocelyne

Disliked: Staff & service, room comfort

Amsterdam super et hôtel nul

Amterdam est très dépaysant et très agréable. L'hôtel est déplorable surtout pour 105€ la nuitée (chambre n° 35). Le personnel est ni accueillant et ni poli. On s'est retrouvé dans une chambre sans aucun confort (précisé en tout petit en fin de description que les toilette et douche sont sur le palier). Lit double de 1,20m seulement. Pas de fenêtre seul vasistas opaque non ouvrant et sale. Pas de meuble de rangement car pièce trop petite (~2,60m*2,30m). Ca va qu'on avait des valises cabine sinon je ne vois pas où on les aurait gardé ouvertes (faute de rangement on laisse les vêtements à l'intérieur). Salle peu accueillante pour le petit déjeuner, et même pas un petit bouquet sur les tables: dommage au pays des tulipes, . Buffet pas attrayant du tout, très peu de choix et seulement du pain de mie Heureusement que la ville a beaucoup d'attrait ce qui rend le voyage très agréable malgré l'hébergement déplorable
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe hotel, items went missing from my room, staff are unhelpful and very very rude, I wouldn’t recommend this hotel to anyone
Stayed 3 nights in Feb 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Ideal Location

Fantastic location, adequate breakfast and friendly staff. However, the room was very small for a double and although clean was very old and tired. Renovations were taking place in the corridors so there was a lot of building materials just left around.
Stayed 2 nights in Oct 2018

6/10 Okay

Terry

Disliked: Cleanliness, room comfort

Great location, better than hostel but expensive.

Great location very close to central station on main busy tourist street. small upstairs hotel above macca's. stairs to room difficult to navigate with bag but not uncommon in Amsterdam. renovations taking place a bit messy with that -but didnt effect us. 1 small shower and 1 small toilet to share with many rooms on our floor-sometimes awkward. bed not so great, nearly always tending to fall out of bed as very soft edge. Basic breakfast-just ok. check in good. have to leave key at reception when going out.
Stayed 2 nights in Oct 2018

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything goog. The power went out and front desk did not know because they still had power
Stayed 2 nights in Sep 2018

2/10 Terrible

Bizzy, NY

Disliked: Staff & service, property conditions & facilities
The woman at the front desk was so rude. I asked if I could leave my bag until check in time and she said yes and to just leave it on a table in the public dining area. She wouldn’t put it behind the desk. I might as well have left it outside the front door with a sign that said “take me” on it. She said if I don’t like it then I could “go somewhere else”. An “I’m sorry but that’s the only place I have” would have been a little nicer customer service. Anything that closely resembled a smile might have helped too. She was just cold and nasty. The room was fine for someone who doesn’t actually need to sleep. I could hear everything outside of the room. The floors were loud so whenever anyone walked by the room it woke me up. Doors were slamming closed all night long. If the woman at check in was in any way nice, I would have been able to look past everything else.
Stayed 1 night in Sep 2018

6/10 Okay

Clive

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

À la hauteur de nos attentes, bien placé et propre

Très bon séjour dans une chambre avec un confort minimum mais tout à fait à la hauteur de nos attentes, idéalement placé.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

hotel for doing it hard

Small room with no A/C - toilet & bathroom comunial
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

ok for en enkelt nat.

Ikke et sted for længere ophold, men for en enkelt overnatning kan det gå og til prisen er det vel ok.

8/10 Good

Bheka

Liked: Cleanliness, staff & service, room comfort

A Positive for Hotel Neutraal

Overall it was a pleasant stay. The reception area seems a little old, but overall it is clean. The room I was very nice and comfortable for the price. The shared bathroom was also clean and not a problem for a single guy. The best part about the place is its central location. Very close (walking distance) to the train station and tram lines. It's also pretty close to everything you can need during your stay in Amsterdam.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment dans un état lamentable le manque de peinture et les mit sont en papier
Stayed 1 night in Mar 2018

8/10 Good

ましりと, さいたま

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

中央駅にすぐアクセス

写真の通り部屋は古く、オイルヒーターもあまり効かなく冬場は寒いのですが、綺麗に清掃されています。無料の朝食もビュッフェでなかなか。何よりもスタッフが明るく対応が気持ち良いです。立地と値段も悪くないです。
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible & Dirty Hotel ( only Location )

No phone in the room to call the reception ,No weake up call system,No TV Remort Control in the Room ,No Drinking Glass in the room,No Glasses on the sink to put your tooth paste & tooth brush ,No Soaps , No Hand & Dusch gel, No slipers in the Room,Very old dirty Floor carpet in the Room and in the eintire hotel ,walls are painted very simple without any anti Bactria,No cloth Wardrobe,No table napkins ,same Breakfast every day,very simple one Star Not 3 Stars Hotel....!!
Stayed 3 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

2/10 Terrible

resocha747, Hiroshima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地は最高

とにかく従業員の対応が最悪、チェックインの時からずっと怒り口調で話してくるので不愉快。 狭い階段を、重い荷物を持って登らないといけない！！ 客層が最悪、酔っぱらいが夜中叫びながら廊下を歩き回ったあげく、朝は二日酔いのせいかトイレを占拠してて利用できなかった。 部屋の暖房が全く利用できなかった。テレビはあるけどりモンコンがない。
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

lynn, richmond hill Ontario canada

Good located hotel

Hotel is in the city center so that very convenient to go everywhere in Amsterdam. Home make breakfast is great for traveller. If we could get someone help us to lift up and down our luggages on those stairs when we check-in/check-out then we would be very happy.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Zum Schlafen reicht's...

Das Hotel liegt genial zwischen Hbh. und Dam. Vom Frühstücksraum hat man einen klasse Ausblick auf die Gracht und die dahinter liegende Fassade... Das Zimmer hatte ein 140cm breites Bett und gefühlte 50cm Platz drum rum. Der Fernseher war nicht zu benutzen, da keine Fernbedienung zu finden war und auch manuell nix zu machen schien... Der Zuzieharm der Tür war auch defekt. Der Weg zum Zimmer war lang und steil, denn wir mussten 3 enge Treppen und schier endlose Flure hinauf... Das Frühstück war.... nennen wir es einfach. Marmelade, Honig, Butter, Müsli, Cornflakes, Wurst, Käse, Gurken- und Tomatenscheiben, Toastbrot, Saft und ein kleiner Kaffee, das tut's schon... (Alle paar Sekunden erschallte eine Spielautomaten-Melodie :-D ) Aber ein Schritt aus der Haustür und man war mitten in der City, dementsprechend hat uns das schon gereicht für die 3 Nächte :-)
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Becca, Wales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Hotel was falling apart. it was filthy and full of random people. we had to lock the door just to go to the toilet. I don't feel threatened easily but this hotel was like something from a horror movie. The coffee in the Moring was ok, but didn't eat anything because the cat was all over the tables and reception. Faulty towers has nothing on this hotel.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

sunggon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

교통의 편리성과 관광지 접근성만 따진다면~~~

저렴한 호텔을 예약하였다 하지만 상상 이하의 열악한 시설에 놀랐습니다. 내부 공간이 너무 비좁고 제대로 관리되고 있지 않는 시설들이 조금은 당황스러웠습니다. 우리나라와 비교하는게 좀 뭐하지만요~~. 다만, 교통과 관광을 위한 연결성 및 접근성은 최고였다고 생각합니다.
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

CHIAYUN

Disliked: Cleanliness
走道狹小且不通風，通道地毯感覺不乾淨。開門出走廊時可以聞到有很濃的大麻菸味，走到外面也看見很多菸蒂。房間及衛浴算乾淨，早餐也可以。服務人員也願意幫我們裝熱開水。
Stayed 1 night in Oct 2017