Hotels near Ancon Hill

"Quite disappointing. The most obvious reason for the poor review is the immediate area the property is in. I read negative reviews about this but didn’t quite get the full scope of what the neighbouring properties were like until we actually stayed there. When a property is in such a rough area, at least if the service was exceptional, it would offset the experience somewhat. This was not the case. Our negative experience and poor customer service was present throughout our stay. When we checked in at 2pm (1 hour early due to our flight arrival time), we were told we had to wait 1/2 hr in the lobby or be charged a significant amount to access the room even though it was vacant and ready. Never in the many hotels we’ve stayed at have we ever been given that option. There was no hand soap in the bathroom - a very basic, standard item. Despite registering for 3 people to stay in the room, there were only 2 pool towels, and no actual blankets or bed pillows for the pull out. The a/c in the living room cut out at some point in the night and restarted late the next afternoon. We tried texting the numbers posted in the room but did not get a response. When I brought it to the attention of the concierge the next day, he told me if we if we “had an emergency, we could have come downstairs to tell him.” Again, the main negative is the area. It’s hard to overlook the deplorable conditions of the the surrounding properties and massive poverty when the rest of the experience is subpar. "

"The only thing I would have liked was wash clothes in the shower. Only had hand towels which did work. Everything else was excellent."

"The most lovely hotel and location. Staff was attentive and multiple restaurants were very convenient. "

"Perfect place if you "

"Well bellow what you would expect from Marriott "

"The room was smaller than I expected, it was clean but a few teenagers that I had to keep killing so they wouldn’t go in my things. The staff was polite and kind. Hardly any English but I used Google Translate so it wasn’t bad. The breakfast was okay, they just needed a wider variety and for it to be hot. The outside of the building would make you not book it if you saw it in person but the interior is very clean and nice. The area looks not so safe, but each time I went outside we were safe so don’t watch the location. There is a nice restaurant across from the casino, the food is great there. As well as a burger cart. The burger slack and it’s for $2.50. My overall experience was good I give them a 4 star. Would go back if I’m traveling to Panama again. I do hope the exterior is upgraded though and them teenagers gone."

"Clean Room and friendly staff."

"I had a wonderful experience! I met Oscar and Marian,wonderful professional staff. Marian She is very professional,helpful. She does the best to please guests and make them feel at home I appreciate everything they did while I was there I definitely would recommend them to families too. also I will miss her wonderful breakfast food options .The pool is beautiful and wonderful too. "

"The property is good overall. The location is close to most major attractions.The lobby looks nice, spacious and clean. The staff is friendly, helpful and speaks little English but was able to use translation.Free parking in the garage which is safe and secured. The room is spacious. AC is very good. Free breakfast! There's rooftop pool and bar. There are 2 things we do not like: (1) There's no hairdryer (not in the room, not at the lobby); (2) The room key has to be reset everyday but we was not notified about it. Everytime we came back to the room, we could not open the door and had to come down to the lobby. That's why I gave it 4 stars."