Terrace/patio

Reviews of Grand Central Hotel and Restaurant

2.5 out of 5
Grand Central Hotel and Restaurant
132 Fields Ave, Angeles City, Central Luzon

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

2.0/10

Cleanliness

4.0/10

Staff & service

8.0/10

Amenities

2.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

selva kumar

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Used to be nice hotel,me and my mrs got bitten by bed bugs due to poor cleanliness,staying at 4th story but lift wasnt working for long time,didnt inform us earlier.i had walk up for 5 days.cafe is gone,now a hourly rated hotel. Not staying there again.
Stayed 6 nights in Feb 2024
Response from -Grand Central Hotel on 14 Feb,2024
Dear sir KUMARI am sorry to hear about your disappointment with us. we apologize if we forgot to mention that our elevator is not working anymore. but We ask you to transfer in other room, but you insisted on staying in your room, we do free room cleaning every day. but you only ask twice for 6 days of your stay in our Hotel.

2/10 Terrible

allan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place I have ever stayed at. I got there and they told me they didn't have my booking, showed them booking and said they could give me room for first night then put me in room I booked next day. Room must have been a short-time room complete with used condom on floor, whole smelt of mould, moved to new hotel after one night, disgusting place.
Stayed 2 nights in Oct 2023
Response from lenz on 22 Nov,2023
Hello sir Allan we asked you to go another place because we are fully booked that day.. I told u to find another place but u said u will try to stay., i thought u were agree but u only one person u put a bad comments. We gave u are worst room we have, we only charged you 25 normal are 45.00

6/10 Okay

daisuke

Stayed 3 nights in Feb 2024