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Overview of Sheraton Imperial Kuala Lumpur Hotel

Photo gallery

Guest reviews

4.3/5 Excellent
1,975 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

What's nearby

Popular LocationSOGO11 min walk
Popular LocationJamek Mosque18 min walk
Popular LocationKuala Lumpur Tower11 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)50 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds, Non Smoking, City View

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More details
  • Club Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    More details
  • Club Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    More details
  • Executive Suite, 1 Bedroom, City View

    Room amenities

    • City view
    • Sleeps 3
    More details
  • Ambassador Suite, Business Lounge Access

    Room amenities

    • Sleeps 3
    More details
  • Imperial Suite

    Room amenities

    • City view
    • Sleeps 4
    More details
  • Club Suite, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More details

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Sheraton Imperial Kuala Lumpur Hotel is in the city centre and near a metro station. Suria KLCC Shopping Centre and Petaling Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena. Our guests love the hotel's convenience for public transport: Medan Tuanku Station is just steps away and Bukit Nanas Station is 9 minutes by foot.

Map
Popular Location

What's nearby

  • SOGO - 11 min walk
  • Merdeka Square - 18 min walk
  • Jamek Mosque - 18 min walk
  • Petronas Twin Towers - 18 min walk
  • Kuala Lumpur Tower - 11 min drive

Getting around

  • Medan Tuanku Station - 2 min walk
  • Kuala Lumpur Sultan Ismail Station - 14 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 50 min drive

Restaurants

  • Where to eat
  • Essence – Restaurant offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Celestial Court – Restaurant offering Chinese cuisine. Serves lunch and dinner on selected days. Reservations required.
  • Villa Danieli – Restaurant with a bar offering Italian cuisine. Serves lunch and dinner on selected days. Reservations required.
  • Pavilions Lounge – Restaurant with a bar. Serves lunch, dinner and light fare daily, happy hour available. Reservations required.

About this property

Sheraton Imperial Kuala Lumpur Hotel

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, near Merdeka Square
This hotel features 3 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 398 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are Smart TVs with satellite channels.
Sheraton Imperial Kuala Lumpur Hotel offers 398 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters. 55-inch Smart televisions come with premium satellite channels.
Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: MYR 29.00 per day
Electric car charging station
Limited parking spaces
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 48.00-84.00 per person
3 restaurants
1 poolside bar and 1 bar
24-hour room service

Things to do

24-hour fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Corner/local shop
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Lockers available
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Malay

Business services

9 meeting rooms
Business centre
Computer station
Conference space (17652 square feet)

Outdoors

Outdoor furniture
Pool sunloungers

Spa

Manicures and pedicures
Massages
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

55-inch smart TV
Premium channels
Satellite channels

Food and drink

Free bottled water
Minibar

More

Access via exterior corridors
Connecting rooms available
Iron/ironing board
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 3 PM and 10:00 PM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 93.0 per night.
Cots (infant beds) are not available

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 48.00 and MYR 84.00 per person (approximately)
  • Valet parking fee: MYR 29.00 per day
  • Rollaway bed fee: MYR 93.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Sheraton Imperial Kuala Lumpur Hotel and receive a full refund?
Yes, Sheraton Imperial Kuala Lumpur Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Imperial Kuala Lumpur Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Imperial Kuala Lumpur Hotel have a pool?
Yes, this property has an outdoor pool.
Is Sheraton Imperial Kuala Lumpur Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for MYR 29.00 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Kuala Lumpur City Centre, this luxury hotel is within a 15-minute walk of Maju Junction Mall, SOGO and Masjid India. Merdeka Square and Petronas Twin Towers are also within 1 mile (2 km). Medan Tuanku Station is only a 2-minute walk and Bukit Nanas Station is 9 minutes.

Guest reviews

4.3
Excellent
5 - Excellent
1,081
4 - Good
635
3 - Okay
162
2 - Mediocre
58
1 - Poor
39
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent, staffs are honest. I left my power bank in one of the rooms that me and my family I occupied and the housekeeper manager Khairol contacted me that I left it, thank you for being honest. On top of it, the facility and services were excellent. Please keep it up, will stay again definitely the next time me and my family visit KL.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It has been very good experience staying in this hotel. Customer service n staff servicing to us have been attentive to our need and request. Thank you

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My stay at the hotel was great. Near to sogo and few more shopping centre. The hotel staff was friendly and helpful. The security also was good. Got a safe motorcycle patking at the basement of the hotel, for those who are riding. Great experience, definitely will return back if coming to KL again. 😃👍

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2020