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This is a lovely hotel right across from Lake Annecy. The staff were attentive and friendly. The location is perfect.
Cara
Stayed 2 nights in Apr 2024
Response from Jacques, Référent Qualité on 7 May,2024
Dear Guest We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back to the Splendid Hotel Lac d'Annecy - Handwritten Collection. Best regards,
Great stay in this clean and perfectly sited hotel with a wonderful lake view.. spacious quiet well double glazed room.. excellent breakfast facilities with a huge choice..really enjoyed our stay..
Donna
Stayed 5 nights in Mar 2024
Response from Jacques, Référent Qualité on 27 Mar,2024
Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,
Response from Jacques, Référent Qualité on 25 Feb,2024
Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,
The staff were so lovely and helpful, room was sound proof and curtains black out, had a great sleep and right in the middle of town. Breakfast was fresh and delicious.
Nicole
Stayed 1 night in Feb 2024
Response from Jacques, Référent Qualité on 18 Feb,2024
Dear Guest, I want to thank you for taking the time to rate and comment on your experience. The goals of the team at the Splendid Hotel Lac d'Annecy - Handwritten Collection are to offer a quality experience to its guests and we are therefore all extremely happy when the results are praised. Thank you on behalf of the whole team for this very nice comment that motivates us to continue our efforts. Best regards,
10/10 Excellent
Emmanuel
5 Feb,2024
Emmanuel
Stayed 4 nights in Jan 2024
Response from Jacques, Référent Qualité on 11 Feb,2024
Cher Monsieur, Toute l'équipe vous remercie pour votre belle notation concernant votre séjour. Nous sommes ravis de lire votre satisfaction et c'est avec joie que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,
Response from Jacques, Référent Qualité on 3 Jan,2024
Chère Madame, Cher Monsieur, Nous sommes ravis de lire que vous avez apprécié votre séjour au Splendid Hôtel Lac d’Annecy - Handwritten Collection. Il est vrai que notre situation est idéale pour profiter de tout ce qu'Annecy peut proposer et qu'en hiver, la vue est imprenable sur le Lac et les montagnes. Bien sincèrement,
Lovely hotel in beautiful Annecy. Fabulous helpful staff. Excellent location. Thanks for a lovely stay.
Helen
Stayed 3 nights in Dec 2023
Response from Jacques, Référent Qualité on 13 Dec,2023
Dear Guest, A big thank you for your positive comment, what a source of motivation for the whole team! It is always a real pleasure to have you with us. We hope to have the pleasure of seeing you again during a future stay and we are extremely grateful for your warm recommendations to Internet users. Sincerely,
6/10 Okay
Alan
Travelled with partner
11 Dec,2023
Liked: Cleanliness, staff & service
the location was central and convenient.
Alan
Stayed 4 nights in Dec 2023
Response from Jacques, Référent Qualité on 13 Dec,2023
Dear Guest, Thank you for being our guest and for your review of your stay. We are sorry to hear that your experience did not live up to your expectations due to the issues you didn't feel like describing. Your constructive feedback would have been extremely important and valuable to us as we strive to improve with each stay. Thank you again and we look forward to welcoming you back to our hotel! Sincerely,
10/10 Excellent
Andrea
10 Dec,2023
Andrea
Stayed 2 nights in Dec 2023
Response from Jacques, Référent Qualité on 13 Dec,2023
Bonjour, Au nom de toute l'équipe, nous vous remercions d'avoir partagé votre retour d'expérience après votre séjour au Splendid Hotel Lac d’Annecy - Handwritten Collection. Nous sommes ravis de lire votre satisfaction et c'est avec plaisir que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,
10/10 Excellent
alexander
28 Nov,2023
alexander
Stayed 1 night in Nov 2023
Response from Jacques, Référent Qualité on 24 Dec,2023
Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,
6/10 Okay
Richard
28 Oct,2023
Richard
Stayed 1 night in Oct 2023
Response from Jacques, Référent Qualité on 5 Nov,2023
Dear Guest, Thank you for being our guest and for your review of your stay. We are sorry to hear that your experience did not live up to your expectations due to the issues you didn't feel like describing. Your constructive feedback would have been extremely important and valuable to us as we strive to improve with each stay. Thank you again and we look forward to welcoming you back to our hotel! Sincerely,
Response from Jacques, Référent Qualité on 28 Oct,2023
Dear Guest, I want to thank you for taking the time to rate your experience. The satisfaction of our customers is our first motivation, so it is a joy to read your comment that will not fail to galvanize our teams. We would be delighted to count you among our guests again, Sincerely,
Excellent basic hotel. Very helpful staff. Ideally located for exploring to old town. Great facilities for storing bicycles. Excellent municipal parking opposite the hotel. Ideal facility for exploring Annecy and as a base for cycling around the lake
Joe
Stayed 3 nights in Oct 2023
Response from Jacques, Référent Qualité on 28 Oct,2023
Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,
Nice hotel in a convenient location. Plenty of food options. Charlene at front deck was friendly, helpful and efficient. Keep up the great work.
Caroline
Stayed 2 nights in Oct 2023
Response from Jacques, Référent Qualité on 18 Oct,2023
Dear Guest, We are happy to hear that you enjoyed your stay with us and appreciated the wonderful location. Thank you for mentioning our welcoming personnel. All your remarks have been shared with my colleagues in the relevant department. Your feedback is very important to us since it will help us raise the bar of our service in the future. Looking forward to welcoming you in a very near future,
Large rooms, great location and excellent service. Would definitely stay again.
Geoffrey
Stayed 2 nights in Oct 2023
Response from Jacques, Référent Qualité on 10 Oct,2023
Dear Guest, I want to thank you for taking the time to rate and comment on your experience. The goals of the team at the Splendid Hotel Lac d'Annecy - Handwritten Collection are to offer a quality experience to its guests and we are therefore all extremely happy when the results are praised. Thank you on behalf of the whole team for this very nice comment that motivates us to continue our efforts. Best regards,
Was a great hotel, location was perfect, staff was so nice, even let you use their paddle board!
SARA
Stayed 1 night in Sep 2023
Response from Jacques, Référent Qualité on 8 Oct,2023
Dear Guest We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back to the Splendid Hotel Lac d'Annecy - Handwritten Collection. Best regards,
Response from Jacques, Référent Qualité on 8 Oct,2023
Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,
10/10 Excellent
George
30 Sept,2023
George
Stayed 3 nights in Sep 2023
Response from Jacques, Référent Qualité on 22 Oct,2023
Cher Monsieur, Au nom de toute l'équipe, nous vous remercions d'avoir partagé votre retour d'expérience après votre séjour au Splendid Hotel Lac d’Annecy - Handwritten Collection. Nous sommes ravis de lire votre satisfaction et c'est avec plaisir que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,
10/10 Excellent
PHIL
29 Sept,2023
PHIL
Stayed 1 night in Sep 2023
Response from Jacques, Référent Qualité on 2 Oct,2023
Cher Monsieur, Toute l'équipe vous remercie pour votre belle notation concernant votre séjour. Nous sommes ravis de lire votre satisfaction et c'est avec joie que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,
10/10 Excellent
Susan
11 Sept,2023
Susan
Stayed 1 night in Sep 2023
Response from Nathalie - Responsable hébergement on 18 Sept,2023
Excellent service and great location. Would return.
cynthia
Stayed 2 nights in Sep 2023
Response from Nathalie on 11 Sept,2023
Hello CynthiaThank you very much for this amazing feedback :)We can not wait to welcome you again!
6/10 Okay
LAURENT
5 Sept,2023
LAURENT
Stayed 1 night in Sep 2023
Response from Nathalie on 11 Sept,2023
Dear Laurent, Thank you for your notation. If you want to share more information about your trip do not hesitate to contact us !
8/10 Good
Rolf Erik
28 Aug,2023
Rolf Erik
Stayed 4 nights in Aug 2023
Response from Jacques, Référent Qualité on 29 Aug,2023
Dear Guest, I want to thank you for taking the time to rate your experience at the Splendid Hotel Lac d'Annecy- Handwritten collection. The satisfaction of our customers is our first motivation, so it is a joy to read your comment. We would be delighted to count you among our guests again, Sincerely,
Response from Jacques, Référent Qualité on 26 Aug,2023
Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,
10/10 Excellent
Peter
25 Aug,2023
Peter
Stayed 2 nights in Aug 2023
Response from Jacques, Référent Qualité on 27 Aug,2023
Dear Guest, I want to thank you for taking the time to rate your experience. The goals of the team at the Splendid Hotel Lac d'Annecy - Handwritten Collection are to offer a quality experience to its guests and we are therefore all extremely happy when the results are praised. Thank you on behalf of the whole team for this very nice comment that motivates us to continue our efforts. Best regards,
Response from Jacques, Référent Qualité on 27 Aug,2023
Dear Guest, We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back to the Splendid Hotel Lac d'Annecy - Handwritten Collection. Best regards,
Response from Jacques, Référent Qualité on 27 Aug,2023
Cher Monsieur, Nous vous remercions sincèrement pour cet avis qui nous touche énormément. Nous faisons toujours le maximum pour que le séjour de nos hôtes soit à la hauteur de leurs attentes. Votre satisfaction est primordiale à nos yeux. Au plaisir de vous accueillir à nouveau au Splendid Hôtel Lac d’Annecy - Handwritten Collection. Meilleures salutations,
Perfect location, very friendly staff would definitely return
Pamela
Stayed 2 nights in Jul 2023
Response from Jacques, Référent Qualité on 26 Jul,2023
Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,
Response from Jacques, Référent Qualité on 18 Jul,2023
Dear Guest We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back to the Splendid Hotel Lac d'Annecy - Handwritten Collection. Best regards
Hotel was perfect location
My room was wonderful
My dad's room had two stairs to the bed- dangerous
Staff was nice
Walked to everything was the best!
Tina
Stayed 2 nights in Jul 2023
Response from Jacques, Quality referent on 16 Jul,2023
Dear Guest, I want to thank you for taking the time to rate and comment on your experience. The goals of the team at the Splendid Hotel Lac d'Annecy - Handwritten Collection are to offer a quality experience to its guests and we are therefore all extremely happy when the results are praised. Thank you on behalf of the whole team for this very nice comment that motivates us to continue our efforts. Best regards,
Response from Jacques, Référent Qualité on 18 Jul,2023
Dear Guest, We are happy to hear that you enjoyed your stay with us and appreciated the wonderful location. Your feedback is very important to us since it will help us raise the bar of our service in the future. Looking forward to welcoming you in a very near future,
10/10 Excellent
Scott
30 Jun,2023
Scott
Stayed 2 nights in Jun 2023
Response from Jacques, Référent Qualité on 3 Jul,2023
Dear Guest,On behalf of the entire team, we thank you for sharing your feedback after your stay at the Splendid Hotel Lac d'Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with pleasure that we welcome you again. See you soon among us! Sincerely,
8/10 Good
Nicolas
30 Jun,2023
Nicolas
Stayed 2 nights in Jun 2023
Response from Jacques, Référent Qualité on 3 Jul,2023
Dear Guest, The whole team thanks you for your beautiful rating for your stay. We are delighted to read your satisfaction and it is with joy that we welcome you again. See you soon among us! Sincerely,
Room was spacious, well equipped and really comfortable. Great location to walk to the Lake or into town
Stuart
Stayed 3 nights in Jun 2023
Response from Jacques, Référent Qualité on 3 Jul,2023
Dear Guest, A big thank you for your positive comment, what a source of motivation for the whole team! It is always a real pleasure to have you with us. We hope to have the pleasure of seeing you again during a future stay and we are extremely grateful for your warm recommendations to Internet users. Sincerely,
10/10 Excellent
Irene
29 Jun,2023
Irene
Stayed 2 nights in Jun 2023
Response from Jacques, Référent Qualité on 1 Jul,2023
Chère Madame, Au nom de toute l'équipe, nous vous remercions d'avoir partagé votre retour d'expérience après votre séjour au Splendid Hotel Lac d’Annecy - Handwritten Collection. Nous sommes ravis de lire votre satisfaction et c'est avec plaisir que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,
10/10 Excellent
Joseph
25 Jun,2023
Joseph
Stayed 3 nights in Jun 2023
Response from Jacques, Référent Qualité on 30 Jun,2023
Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,
10/10 Excellent
Fabio
24 Jun,2023
Fabio
Stayed 3 nights in Jun 2023
Response from Jacques, Référent Qualité on 27 Jun,2023
Dear Guest, I want to thank you for taking the time to rate and your experience. The satisfaction of our customers is our first motivation. We would be delighted to count you among our guests again, Sincerely,
10/10 Excellent
Gayeong
23 Jun,2023
Gayeong
Stayed 1 night in Jun 2023
Response from Jacques, Référent Qualité on 27 Jun,2023
Dear Guest We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back to the Splendid Hotel Lac d'Annecy - Handwritten Collection. Best regards
10/10 Excellent
SHUYI
19 Jun,2023
SHUYI
Stayed 3 nights in Jun 2023
Response from Jacques, Référent Qualité on 25 Jun,2023
Dear Guest, We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back to the Splendid Hotel Lac d'Annecy - Handwritten Collection. Best regards
Beautiful place in a great location. It’s better in person than online. Staff was exceptional.
Marva
Stayed 1 night in Jun 2023
Response from Jacques, Référent Qualité on 7 Jun,2023
Dear Guest, We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back to the Splendid Hotel Lac d'Annecy - Handwritten Collection. Best regards,
10/10 Excellent
Christopher
4 Jun,2023
Christopher
Stayed 2 nights in Jun 2023
Response from Jacques, Référent Qualité on 7 Jun,2023
Cher Monsieur, Nous vous remercions de nous avoir accordé ces quelques minutes afin de nous partager votre expérience au Splendid Hotel Lac d’Annecy - Handwritten Collection. Nous sommes ravis de lire que votre séjour chez nous ai été à la hauteur de vos attentes. Encore un grand merci pour votre temps et votre confiance, A très bientôt nous l'espérons,
10/10 Excellent
Eric
24 May,2023
Eric
Stayed 2 nights in May 2023
Response from Jacques, Référent Qualité on 30 May,2023
Cher Monsieur, Toute l'équipe vous remercie pour votre belle notation concernant votre séjour. Nous sommes ravis de lire votre satisfaction et c'est avec joie que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,
10/10 Excellent
Antonio
21 May,2023
Antonio
Stayed 2 nights in May 2023
Response from Jacques, Référent Qualité on 23 May,2023
Cher Monsieur, Au nom de toute l'équipe, nous vous remercions d'avoir partagé votre retour d'expérience après votre séjour au Splendid Hotel Lac d’Annecy - Handwritten Collection. Nous sommes ravis de lire votre satisfaction et c'est avec plaisir que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,
8/10 Good
Donald
19 May,2023
Donald
Stayed 5 nights in May 2023
Response from Jacques, Référent Qualité on 23 May,2023
Cher Monsieur, Toute l'équipe vous remercie pour votre belle notation concernant votre séjour. Nous sommes ravis de lire votre satisfaction et c'est avec joie que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,
8/10 Good
Melanie
14 May,2023
Melanie
Stayed 1 night in May 2023
Response from Jacques, Référent Qualité on 17 May,2023
Chère Madame, Toute l'équipe vous remercie pour votre belle notation concernant votre séjour. Nous sommes ravis de lire votre satisfaction et c'est avec joie que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,
Response from Jacques, Référent Qualité on 17 May,2023
31 Dear Guest, I want to thank you for taking the time to rate and comment on your experience. The satisfaction of our customers is our first motivation, so it is a joy to read your comment that will not fail to galvanize our teams to whom we have already transmitted your feedback. We would be delighted to count you among our guests again, Sincerely,
The name does this place justice. We had a splendid stay and enjoyed every minute. Comfortable and spacious rooms, very friendly staff and a very convenient location
Verified traveller
Stayed 3 nights in May 2023
Response from Nathalie - Responsable hébergement on 16 May,2023
Dear Guest We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back to the Splendid Hotel Lac d'Annecy - Handwritten Collection. Best regards
2/10 Terrible
Vinicio
5 May,2023
Vinicio
Stayed 2 nights in Apr 2023
Response from Jacques, Référent Qualité on 28 May,2023
Dear guest, Your opinion is essential and allows us to perfect our services so that you have a pleasant stay.We regret your rating and would have liked to have had a detailed feedback of your experience at the Splendid hotel Lac d'Annecy. I hope that we will have the opportunity to fully satisfy you during your next stay (by taking advantage of our new Fitness Area, Sauna, catering offer in our bar or room service) . Sincerely,
6/10 Okay
Emmanuel
29 Apr,2023
Emmanuel
Stayed 1 night in Apr 2023
Response from Nathalie - Responsable hébergement on 9 May,2023
Bonjour Emmanuel, Nous vous remercions d'avoir pris le temps de nous noter suite à votre séjour.Néanmoins si vous souhaitez me donner plus d'informations sur ce qui aurait pu rendre votre séjour encore meilleur n'hésitez pas à revenir vers moi.
10/10 Excellent
Florencia
27 Apr,2023
Florencia
Stayed 3 nights in Apr 2023
Response from Nathalie - Responsable hébergement on 9 May,2023
Cher Monsieur, Je tiens à vous remercier d’avoir pris le temps de noter et de commenter votre expérience.