MOXY, Appalachian Mountains hotels

"The hotel was very clean "

"There was some sketchy people hanging out in the parking lot. It doesn't look like they were staying here. And they looked at their possibly homeless living out of their vehicle. We just made sure we locked our doors. "

"I was told by the reservation clerk that I booked a smoking room. When I showed him my reservation was indeed a non smoking he said he booked me in a 2 queen non smoking room in a smoking building. He did not tell me that I need my room key to advance the elevator to my room. I stood in there thinking I was stuck until someone from an upper floor advanced the elevator. A guest coached me on how to get to my room. Upon entering my room none of the lights would come on. I found housekeeping on the floor and they told me it was a master switch at the door for all the lights. Finally upon getting settled I went to use the restroom and there was left over urine and paper in the bowl. "

"It was great!"

"Twins GB that are turning 5!! Perfect place!! Multiple Playgrounds, indoor, outdoor pools with waterslides and a splash pad. An amazing fire out for S’mores , Gem mining and a small arcade!!! Will definitely return!!! !!!!!"

"Bedding was dirty with what looked like old food stains. We reported this to the staff and asked for clean sheets on our beds which they said they would do. When we returned, the bed was semi made with the same stained sheets. We went down and asked for new clean sheets and remade beds ourselves. Rooms were not cleaned like they normally are daily. Was just not the experience we remember and we do not plan on returning. "

"very pleasant hotel"

"Mattress stains and no mat"

"Everything was just perfect in this beautiful hotel. Staff were very courteous and the Joe Cafe was excellent. Can't wait to stay there next year."