SPM Resorts, Appalachian Mountains hotels

"Absolutely stunning hotel!"

"This was an awful experience at the hotel. When we booked, the hotel didn't mention that there was a clogging dance competition being held that weekend at the hotel. Dance teams were practicing in the halls up until "quiet time" at 11 PM. We had this room booked for two nights and when we booked in on Friday, the assitant manager, Kenzy, said that we would be able to cancel the second night without any issues. We put it up with it the first night and checked out. On Monday, another manager declined the cancellation and charged for the second night after Kenzy said they would reimburse. Now, I understand they don't have dance competitions every weekend but that doesn't excuse the room being dirty. There was hair in the shower and the shower head leaked. There was a constant water drip that couldn't be ignored as it hit the tub all night and made sleep uncomfortable. Everything was dirty and there is no way I would recommend staying here when there are over 100 places to stay within a few miles at the same rate."

"Did not ear."

"Clean and spacious corner suite. "

"Room including sheets were super clean"

"Great"

"I think it was the owner who was asking everyone how everything is. I appreciate that. "

"We booked to use the the pool after a long day on the baseball field, but it was under construction and we weren’t aware. A note on the website would have been appreciated. "

"This resort is second to none. I visited the spa during an overnight day from Friday to Saturday. Drove 3.5 hours from Atlanta and the drive was certainly worth it. The spa was very well organized. The spa staff was especially attentive and the experience was magical. The pool area of the spa is very picturesque, giving mountain oasis. On Friday nights, the main restaurant offers a seafood buffet that was the best seafood buffet I have ever experienced. The room was clean and modern. The fitness center was a short walk from the main hotel but provided everything I needed; very large facility. 10 out of 10 for the overall stay. Will definitely return! "