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"My room was very comfortable and super clean. I appreciate all the daily drinks and snacks included. The location in the city center us perfect. I would highly recommend this hotel"

"The service at this hotel was amazing. Each morning the refrigerator was fully restocked with complementary juices and water, The room was restocked with complementary dried fruit, cookies, coffee and tea each morning as well. The staff was super friendly getting around was easy. The hotel even partned with the restaurant next door to offer a cooking class. We thoroughly enjoyed the class! No complaints at all. We had a terrific stay!"

"★★★★★ 5/5 — The Best Hotel I’ve Ever Stayed In! The Best Western Plus Hotel Universo in Rome exceeded all my expectations. It is, without a doubt, the most beautiful and comfortable hotel I’ve ever stayed in. From the very first moment, the staff was simply wonderful—kind, attentive, and always willing to help. The cleanliness deserves a 100/100. Everything was spotless, from the room to the common areas. I truly felt at home, but with all the luxury of a top hotel. The location is also excellent, perfect for exploring Rome. If I could give more than five stars, I absolutely would. Highly recommended and I can’t wait to return!"