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Best Western Plus Hotel Universo

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Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe

Overview of Best Western Plus Hotel Universo

Best Western Plus Hotel Universo

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Via Principe Amedeo 5/B, Rome, RM, 185

Explore the area

  • Popular LocationTrevi Fountain18 min walk
  • Popular LocationSpanish Steps19 min walk
  • Popular LocationPiazza di Spagna19 min walk
  • AirportRome (FCO-Fiumicino - Leonardo da Vinci Intl.)39 min drive

Choose dates to view prices

About this area

Rome

Near a metro station, Best Western Plus Hotel Universo is in Rome City Centre, a neighbourhood in Rome with great shopping. Notable landmarks in the area include Basilica di Santa Maria Maggiore and Palace of Expositions, and travellers wishing to experience a bit of culture can try Baths of Diocletian. Looking to enjoy an event or a game while in town? See what's happening at Foro Italico or Stadio Olimpico. Guests love the hotel's central location.
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Map

What's nearby

  • Baths of Diocletian - 6 min walk
  • Basilica di Santa Maria Maggiore - 6 min walk
  • Trevi Fountain - 18 min walk
  • Spanish Steps - 19 min walk
  • Piazza di Spagna - 19 min walk

Getting around

  • Repubblica - Opera House Station - 4 min walk
  • Rome Termini Station - 5 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 39 min drive

About this property

Best Western Plus Hotel Universo

4-star Rome hotel in Rome City Centre, near Baths of Diocletian
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Languages

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 40 per day)
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: EUR 12 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle
  • Self-parking fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 587 out of 999 reviews
5 - Excellent 59%
Rating 4 - Good. 312 out of 999 reviews
4 - Good 31%
Rating 3 - Okay. 52 out of 999 reviews
3 - Okay 5%
Rating 2 - Poor. 30 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 999 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in family 2-room setup. Highly recommended
Stayed 1 night in Aug 2022

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The location was really nice and very near to the train station. My family and I felt safe and secure at the hotel. I would say that the location and the safety were the only good things about the hotel. The property turned out to be disappointing. The air conditioning was limited to 21. Me and my family felt suffocated in the room. My husband was breathless at moments due to the heat. Any person would be happy to go back to their hotel but me and my family dreaded going back to the hotel at night. This hotel was an okay stay.
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access larger rooms
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to termini .very clean and upscale. awesome breakfast.
Stayed 1 night in Aug 2022