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MGM Hôtels & Résidences – Résidence Alhéna

5.0 star property

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Nestled in the heart of the entertainment district, Residence Alhena is a haven for relaxation and adventure. Unwind with a massage or sauna session, then enjoy ski-in/ski-out access to Flaine Ski Resort. With laundry facilities, an indoor pool and children's pool on-site as well as multilingual staff available to help with any needs during your stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room

Room options

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Showing 6 of 6 rooms

View all photos for Appartement 2 Pièces 4 personnes

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 2 Pièces 4 personnes

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Appartement 3 Pièces 6 personnes Confort

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 3 Pièces 6 personnes Confort

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Appartement 3 Pièces 6 personnes Grand Confort

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 3 Pièces 6 personnes Grand Confort

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Appartement 3 Pièces 6 personnes Prestige

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 3 Pièces 6 personnes Prestige

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Appartement 4 Pièces 8 personnes

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 4 Pièces 8 personnes

  • 90 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 4 Single Beds and 1 Single Sofa Bed

View all photos for Appartement 4 Pièces 6 personnes Prestige

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 4 Pièces 6 personnes Prestige

  • 145 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
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About the area

Located in Araches-la-Frasse, MGM Hôtels & Résidences – Résidence Alhéna is in the entertainment district. The area's natural beauty can be seen at Lac de Gers and Aiguilles Rouges National Nature Reserve, while Crystal Museum Chamonix and Chamonix Alpine Museum are cultural highlights. Les Thermes de Saint-Gervais and Luge 4 Saisons are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Flaine travel guide
View more Residences in Flaine
Map
flaine, Araches-la-Frasse, Haute-Savoie, 74300

What's nearby

  • High winter mountains, Flaine ski resport, Alps, taken in March 2016., Shutterstock ID 410750326, Purchase Order: -
    Flaine Ski Resort
    1 min walk - 0.0 km
  • Télébenne
    5 min walk - 0.4 km
  • Aup de Veran Ski Lift
    5 min walk - 0.4 km
  • Forum Ski Lift
    6 min walk - 0.6 km
  • Foret Ski Lift
    6 min walk - 0.6 km

Getting around

  • Magland Station
    31 min drive
  • Geneva International Airport (GVA)
    84 min drive

Restaurants

  • Restaurant le K - La Kedeuze @ Les Carroz
    26 min drive
  • Chalet des Molliets
    10 min drive
  • Le Desert Blanc
    26 min drive
  • L'Anfionne
    17 min drive
  • Bistro Grill du Gron
    18 min drive

About this property

MGM Hôtels & Résidences – Résidence Alhéna

  • Luxury residence in the entertainment district
  • You can look forward to laundry facilities, a steam room and a sauna at MGM Hôtels & Résidences – Résidence Alhéna. Hit the slopes at this residence, offering ski-in/ski-out access, ski passes and ski equipment hire. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and a children's pool
    • Free self-parking
    • Continental breakfast (surcharge), multilingual staff and smoke-free property
    • A water dispenser and massage treatment rooms
  • Room features
  • All guest rooms at MGM Hôtels & Résidences – Résidence Alhéna offer comforts, such as premium bedding and separate sitting areas, as well as perks, such as separate dining areas and bathrobes.
  • Other amenities include:
    • Baths or showers and hairdryers
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding nearby

Pool/Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Indoor pool
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the accommodation: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 12 for children

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Cable channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 100 per pet per week
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Hand-held showerhead
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Limited-hour front desk
  • Multilingual staff
  • Safe
  • Weekly housekeeping

Location highlights

  • In an entertainment district

Things to do

  • Children's pool
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 40 units
  • Cleaning products are eco-friendly
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 100 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per week
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 12 for children
  • Pet fee: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does MGM Hôtels & Résidences – Résidence Alhéna have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM to 8:00 PM.

Is MGM Hôtels & Résidences – Résidence Alhéna pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 100 per pet, per week. Service animals are exempt from fees.

How much is parking at MGM Hôtels & Résidences – Résidence Alhéna?

Self-parking is free at this property.

What time is check-in at MGM Hôtels & Résidences – Résidence Alhéna?

Check-in start time: 5:00 PM; check-in end time: anytime.

What time is check-out at MGM Hôtels & Résidences – Résidence Alhéna?

Checkout is at 10:00 AM.

Where is MGM Hôtels & Résidences – Résidence Alhéna located?

Located in the entertainment district, this slopeside Araches-la-Frasse residence offers ski-in/ski-out access within 2 miles (3 km) of Flaine Ski Resort, Golf Flaine Les Carroz and Lake Flaine. Lac de Gers is 4.6 mi (7.4 km) away.

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Reviews

MGM Hôtels & Résidences – Résidence Alhéna Reviews

9.8

Exceptional

9.8

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 23 out of 25 reviews
Rating 8 - Good. 1 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified

10/10 Excellent

Henry

Liked: Cleanliness, check-in, listing accuracy
One of the most accessible ski hotel/residences we have ever stayed at. The carpets to the learner slopes are no more than 30 paces from the boot room door. The property has lifts to and from the ski school, the boot room lockers are enormous (plenty of room for helmets, boots, gloves, skis, poles - all heated) The spa facilities are also super accessible from the lifts with robes and slippers in each room. We didn’t eat at the hotel as we were in the residence but the drinks menu and lobby bar were excellent.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
2 bedroom apartment. The apartment was brilliant. Close to the beginner slopes, lifts, and shops/bars/restaurants. The apartment itself was fab, spacious, clean, with great facilities and a balcony with amazing views of the mountains. The ski in ski out exceeded expectations with locked storage cupboards per apartment and heated rails. The staff were very friendly. We would definitely recommend and will return.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication

Great accommodation for family ski trip

Amazing facilities, great location, lovely apartment - definitely got all you need for a family ski trip.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Cj

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing Hotel / Residence with great facilities. In-house spa, free underground parking, gym, sauna, steam room and huge heated storage for ski gear!
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great stay for family

Amazing stay - penthouse apartment with incredible views and incredible space. Lovely staff. Building is right on the slopes. Pool and spa area lovely after a day of skiing. Well equipped gym. And a playroom. A few mins walk to restaurants and supermarket. Worked well for a family with skiers and non skiers (and a toddler). Could do with a few more hooks for the various towels and bathrobes!
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our recent stay at Residence Alhena in Flaine was truly unforgettable. As a family of five, we found the hotel's location directly on the ski slopes incredibly convenient. It made getting out on the slopes each day hassle-free and allowed us to maximize our skiing time. The apartment itself was immaculate and stylish, reflecting a modern yet cozy mountain charm that made us feel right at home. The space was well-suited to accommodate our family, providing both comfort and functionality. After long days of skiing, we thoroughly enjoyed unwinding in the hotel's amenities. The pool was a hit with the kids, and the sauna was the perfect retreat for the adults to relax and rejuvenate. What stood out the most was the thoughtful layout of the apartment and the attention to detail in every aspect of our accommodation. The staff at Residen Alhena were also very welcoming and went out of their way to ensure that our stay was nothing short of perfect. Overall, Residen Alhena offers an ideal mix of prime location, exceptional facilities, and luxurious comfort, making it a top choice for families looking for a ski holiday in Flaine. We would highly recommend it to anyone planning a ski trip that combines the thrill of the slopes with the comforts of a top-notch family-friendly hotel.
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Edward

Liked: Cleanliness, room comfort, communication

Still half finished and not managed very well.

We stayed here last year very shortly after it opened so found some of the half-finished aspects amusing and forgave some of the disorganised management... But a year on, sort it out! Bits of the outside of the building are missing with cladding hanging off and insulation poking out (keep your eyes closed when you arrive to avoid immediate disappointment). Lifts still not working. Poorly managed estate, no attempts made to clear snow. Icy entrance flooded and frozen, no rubber mats for guests entrance, amusing though it was to watch the chuckle brothers attempt to resolve the issue though. Dead christmas trees dumped everywhere. Fire alarm was shambolically dealt with. Checkout mayhem, with 2 stresses ladies on reception. It's a real shame as the location is amazing and the rooms, once you've run the icy gauntlet to get there, are spacious, modern and well equipped. We still had a great time, but this is an honest review so others can not be disappointed or if they are going to get upset by these things.... Some simple fixes and guests could be blown away with the experience.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Ilyas

Liked: Cleanliness, room comfort, communication
Service incroyable. Logement impeccable. Infrastructures de qualités
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Hiep

Liked: Cleanliness, room comfort, communication

Très bon séjour

Le séjour s'est tres bien passé en famille. L'équipe de la résidence tres réactive et à l'écoute. Également bonne communication. Tres bon équipement dans l'appartement et de tres bonne qualité ainsi que la literie du niveau hôtel premium
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Sylvain

Liked: Cleanliness, room comfort, communication

Magnifiquement

Genial, une très bonne expérience Un personnel au top
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tout est parfait: confort, literie, décoration, mobilier haut de gamme, piscine et spa, la prestation est vraiment 5 etoiles
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Top.

Excellent confort. Chambres spacieuses et avec des rangements. De belles prestations pour la partie piscine. Literie très confortable.
Vue de l’appartement T3 Prestige
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

FREDERIC

Liked: Cleanliness, room comfort, communication

Séjour exceptionnel

Séjour exceptionnel. L'emplacement, le niveau de confort et de service est vraiment parfait. Le personnel est extrêmement compétent et super aimable. L'expérience était parfaite en tous points. La qualité MGM est toujours au rendez-vous !
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Dejlige store ski lejligheder midt i terræn

Dejlig central beliggenhed i skiterrænet og samtidig lige i byen. Store nye lejligheder i moderne stil med store lækre altaner. Lækkert, stort spa område med udsigt til bjergene - der er dog kun en bruser. Kæmpe opvarmet skikælder, der dog ligger i kælder, hvor man skal en etage op ad stejl betontrappe for at komme ud på pisten.
Udsigt fra receptionen
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Muriel

Liked: Cleanliness, room comfort, communication

Résidence de standing très confortable

Un séjour à 2 très reposant. La résidence Alhéna est tout confort, notamment la piscine et l'espace détente (hammam, jacuzzi, sauna, bain nordique). Les appartements sont très joliment décorés et meublés, et très bien agencés. A recommander sans hésiter pour un séjour l'été à Flaine
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

SULIMAN

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Home

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Frank

Liked: Room comfort
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Adele

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Ewelina

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Raoul

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2024