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Reviews of Malkia Trees Lodge

3.5 out of 5
Malkia Trees Lodge
Arusha Himo Highway, Mtarakwani Baraa, Arusha, Arusha Region

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Karina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge is perfect for before and after safari! The rooms are clean, water is hot, wifi is strong, and service is the best! Albert helped me with anything I needed is a great guy!
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value but a little run down
Stayed 1 night in Jul 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful oasis with its own little forest in the noisy, dusty Arusha. Excellent people here. However, the one downside was the limited dining options. We were asked to select our meal choices in advance during the day each day of rather than at dinner, and the dining hours were more limited than in busier hotels.
Stayed 4 nights in Jul 2023
Response from Yvonne. on 20 Nov,2023
Dear John,Thank you for your review. We are thrilled you enjoyed our oasis in Arusha and the serene atmosphere it provides.We apologize for any inconvenience regarding the limited dining options and the pre-selection process. Your feedback is valuable, and we have reviewed our procedures and improved the overall experience.We appreciate your stay with us and hope to welcome you back for an even better experience in the future.Best regards,Yvonne Sereni

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jun 2023

10/10 Excellent

Sherezade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Nos encanto este hotel, comodas habitaciones todo muy limpio la comida increíble súper súper rica la atención súper especial el hotel es muy bello te sientes en medio de la selva es muy acogedor. Sin duda alguna esta excelente para estar en arusha antes de tu safari por el serengeti
Stayed 1 night in Jun 2023
Response from Yvonne. on 10 Aug,2023
Estimado Sherezade,Estamos encantados de que haya disfrutado de nuestras cómodas habitaciones, limpieza, comida increíble y atención especial. Nuestro objetivo siempre es hacerte sentir como en casa. Gracias por las amables palabras y la recomendación. ¡Esperamos darle la bienvenida antes de su safari en el Serengeti!Atentamente,Yvonne Sereni.Gerente general.

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book it! This was an excellent place to stay the night before our safari. The people who we met were incredibly kind and helpful, and they sang a lovely farewell song for us before we left! Food was fantastic!! Gorgeous property hidden in the trees. You won't regret it!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at Malkia Trees Lodge prior to our day hike and safari. The level of service was unmatched and very personal. We were welcomed by Nixon as soon as we arrived with a refreshing mango juice. When we had issues connecting to WiFi, they immediately provided us with a hotspot for our room. They also arranged for a driver to take us into town for lunch and some souvenir shopping. Nixon made our stay and went out of his way to be helpful. The chef at the restaurant made great meals in a beautiful setting. One morning for breakfast they even packed us a to go box for us to take with us on our hike. When we did not arrive until late in the evening from the hike and we weren't sure if we had missed the meal time, they called our room to see if we would like dinner. I was a bit hesitant tobook this place at first because there weren't many reviews, but don't let that stop you. For a budget price, this place exceeded expectations. The only thing I would suggest is having a mosquito net for the bed.
Stayed 2 nights in Feb 2022
Response from Yvonne Sereni - General Manager on 10 Mar,2022
Hello Elizabeth, Thank you for your generous review. We are more than happy to host you again, Nickson and the whole team are very happy to notice that you enjoyed our service. just know we are right here for you when you return to Arusha and need a place to stay. You were a pleasure to host. Thank you again! Best Regads, Yvonne Sereni.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tree lodge lounge remote office
Very good location and lovely lounge/restaurant with perfect music for work and relax
Stayed 1 night in Feb 2022
Response from Yvonne Sereni - General Manager on 10 Mar,2022
Dear Robert, Thank you very much for your review. We are glad to note that you enjoyed your stay with us. We would be honored to host you again.

10/10 Excellent

Hidekz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like breakfast, kind stuffs & tree forest environment. it makes me in Meru mountain. It's located next Nglero. little bit far from Arusha city centre. Daradara public transport is available.
Stayed 2 nights in Sep 2023