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Ngare Sero Mountain Lodge

4.0 star property
Colonial lodge with full-service spa and free breakfast

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Photo gallery for Ngare Sero Mountain Lodge

Outdoor pool, open 6:30 AM to 6:30 PM, pool loungers
Lake
Front of property
Extra beds
Individually decorated, individually furnished, desk, free WiFi

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Main House

Extra beds

Main House

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Free cots/infant beds
Renovated in 2017
Sofa bed - single
2 bedrooms
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Garden Room DBL/TWN

Individually decorated, individually furnished, desk, free WiFi

Garden Room DBL/TWN

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Free cots/infant beds
Renovated in 2014
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Leganga Road, Mount Kilmanjaro, Arusha

What's nearby

  • Lake Duluti - 19 min drive - 10.4 km
  • Kilimanjaro Golf & Wildlife Estate - 25 min drive - 10.1 km
  • Arusha Clock Tower - 28 min drive - 21.5 km
  • Arusha International Conference Centre - 29 min drive - 21.8 km
  • Arusha National Park - 46 min drive - 22.9 km

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 47 min drive

Restaurants

  • ‪Eco-Restaurant - Duluti Crater Lake - ‬15 min drive
  • ‪Rotterdam Garden - ‬5 min drive
  • ‪Njeree's Bistro - ‬6 min drive
  • ‪Ngurdoto Mountain Lodge Coffee Place - ‬12 min drive
  • ‪Tanz-Hands - ‬5 min drive

About this property

Ngare Sero Mountain Lodge

Upscale family-friendly lodge
Located close to Kilimanjaro Golf & Wildlife Estate, Ngare Sero Mountain Lodge provides a free breakfast buffet, a terrace and a playground. Adventurous travellers may like the ecotours, hiking/biking trails and horse riding at this lodge. Indulge in a massage, a body scrub and a body treatment at the on-site spa. The on-site restaurant, Lodge Restaurant, offers breakfast, lunch, dinner and garden views. In addition to an arcade/games room and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Babysitting (surcharge), 1 meeting room and wedding services
  • A front desk safe, massage treatment rooms and a gift shop
  • A banquet hall, coffee/tea in reception and luggage storage
Room features
All guestrooms are individually furnished, and offer comforts such as separate sitting areas, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Balconies or patios, separate sitting areas and daily housekeeping

Languages

English, Russian, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lodge Restaurant

Things to do

  • Arcade/game room
  • Boat tours
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Library
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • In-room massages
  • Thai massages
  • Treatment room

Accessibility

  • No lift

More

  • 1 floor
  • 5 buildings
  • Banquet hall
  • Built in 1905
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 18.00 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 35.00
  • Christmas Day (25 December) Gala Dinner per child: USD 18.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 35.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 18.00 (up to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 6:30 AM to 6:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ngare Sero Mountain Lodge Arusha
Ngare Sero Mountain Arusha
Ngare Sero Mountain
Ngare Sero Mountain
Ngare Sero Mountain Lodge Lodge
Ngare Sero Mountain Lodge Arusha
Ngare Sero Mountain Lodge Lodge Arusha

Frequently asked questions

Does Ngare Sero Mountain Lodge have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 6:30 PM.

Is Ngare Sero Mountain Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ngare Sero Mountain Lodge?

Limited spots are available.

What time is check-in at Ngare Sero Mountain Lodge?

Check-in start time: noon; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Ngare Sero Mountain Lodge?

Checkout is at 10 AM.

Where is Ngare Sero Mountain Lodge located?

Set in Arusha, this family-friendly lodge is within 12 mi (20 km) of Kilimanjaro Golf & Wildlife Estate, Ngurdoto Crater and Arusha Golf Course. Arusha International Conference Centre and Arusha National Park are also within 20 mi (32 km).

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Ngare Sero Mountain Lodge Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 16 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great food service, friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff was great. Food was great. Property was great. Natural setting with birds and monkeys was really great. On a clear day you can see the top of Kilimanjaro as you have a gin and tonic on the veranda in the photo. Monkeys would be playing overhead as you were eating on a terrace overlooking a bird paradise. Horseback riding was great through the village and jungly terrain. Gift shop was great compared to others I saw in Tanzania and we spent loads there. Pool was great. Wonderful place to relax before or after the rigors of a safari to the the Serengeti. Also loved Baloo.

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlange, tolles Personal!
Stayed 2 nights in Jul 2022

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist wunderbar gelegen, allein die Anfahrt bereitet etwas Schwierigkeiten (erst mal die Straße zu finden, dann die Straße selbst, und letztlich die Beschilderung ist nachts nicht sonderlich gut zu sehen). Das Anwesen an sich und die Umgebung sind sagenhaft. Das Personal ist sehr gut ausgebildet, sehr zuvorkommend, und immer hilfsbereit. Die Küche ist flexibel - selbst mit den "set menues" kann variiert werden. Und das Essen ist von exzellenter Qualität. Einzig und allein über dne Preis kann man sich streiten - als Toursit sollte man das nicht - dazu ist die Lage viel zu schön; als Geschäftsreisender schon eher.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2019

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

RinNYC, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Charming buildings, super helpful and friendly staff, wonderful birds and animals. Not fancy, not high tech, but still very comfortable. Gives you a sense of what it must have been like when Tanzania was a British colony. A relaxing and enjoyable place to spend your first days in Tanzania.
Stayed 2 nights in Aug 2019

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a real life Shangri La. An oasis on the outskirts of Arusha. Very peaceful and exotic.
Stayed 1 night in Feb 2019

10/10 Excellent

Dag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful place with lovely grounds. Especially good for birdwatchers with over 200 species.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is like the Garden of Eden......beautiful, natural, peaceful. Excellent food, beautiful accommodations, interesting activities, very gracious and accommodating staff.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

high recommended

Exerything was excellent!
Stayed 2 nights in Jul 2018