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Reviews of Enattica Syntagma Living

Enattica Syntagma Living
Xenofontos 14, Syntagma, Athens

Reviews

7.0

Good

Rating 10 - Excellent. 38 out of 169 reviews" "
Rating 8 - Good. 64 out of 169 reviews" "
Rating 6 - Okay. 25 out of 169 reviews" "
Rating 4 - Poor. 23 out of 169 reviews" "
Rating 2 - Terrible. 19 out of 169 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Uri

Stayed 3 nights in Feb 2024

10/10 Excellent

Meagan, San Jose

Stayed 2 nights in Oct 2023

8/10 Good

Tayler

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Lovely and clean property. The bed was pretty uncomfortable though it has wires that run through the mattress.
Stayed 3 nights in Oct 2023
Response from rapidbounce on behalf of Enattica Syntagma Living on 15 Oct,2023
Dear Tayler,Thank you for taking the time to review your stay with us on Expedia. We are pleased to hear that you appreciated the cleanliness of our property and our prime location.However, we sincerely apologize for the discomfort you experienced with the bed. A restful night's sleep is essential, and we are sorry for falling short in this area. We will be sure to investigate the issue you've pointed out with the mattress and take appropriate actions to rectify it.Your feedback is valuable to us as it helps us improve and serve our guests better. We hope to have the chance to welcome you back in the future and offer an even more comfortable experience.Warm regards,rapidbounce on behalf of Enattica Syntagma Living

8/10 Good

MICHAEL, MARIETTA

Travelled with family
Liked: Cleanliness, amenities
Everything it’s was good but WI-FI not good specially is side room was not working, we had to come at lobby just outside of room.
Stayed 7 nights in Oct 2023
Response from rapidbounce on behalf of Enattica Syntagma Living on 15 Oct,2023
Dear Michael,Thank you for sharing your feedback with us on Expedia. We're glad to hear that you found most aspects of your stay to be satisfactory.However, we sincerely apologize for the inconvenience you experienced with the Wi-Fi connectivity in your room. Reliable internet access is essential for many of our guests, and we regret that we did not meet your expectations in this regard. We'll be looking into this issue promptly to ensure future guests do not face similar challenges.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a flawless experience in the future.Best regards,rapidbounce on behalf of Enattica Syntagma Living

6/10 Okay

Lulu, LAGUNA WOODS

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No reception at the hotel site.
Stayed 2 nights in Sep 2023
Response from rapidbounce on behalf of Enattica Syntagma Living on 15 Oct,2023
Dear Lulu,Thank you for taking the time to share your feedback on Orbitz. We apologize for any inconvenience you may have experienced due to the lack of a reception on-site. Our aim is to provide guests with a seamless and independent check-in experience, and we understand that this setup might not be preferred by everyone.Please know that we are always available to assist our guests remotely and strive to ensure that all their needs are met. We appreciate your input and will use it as we continuously work to enhance our guest experience.We hope to welcome you back in the future and deliver an improved stay.Warm regards,rapidbounce on behalf of Enattica Syntagma Living

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities
Location.
Stayed 1 night in Sep 2023
Response from rapidbounce on behalf of Enattica Syntagma Living on 18 Sept,2023
Hello Nick,Thank you for your review. We're thrilled to know that you appreciated our prime location.We strive to provide a comfortable and enjoyable stay for our guests, and we'd love to hear more about your experience. Your detailed feedback will help us improve our services further.We're looking forward to possibly hosting you again in the future.Best regards,rapidbounce on behalf of Enattica Syntagma Living

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's convenient and near the central area. Overall is clean and pleasant. However the area is very noisy. People talking loud during the whole night time.
Stayed 1 night in Sep 2023
Response from rapidbounce on behalf of Enattica Syntagma Living on 18 Sept,2023
Hello Grace,Thank you for sharing your feedback with us. We're pleased to hear that you found our place to be convenient, clean, and pleasant.We are sorry to learn about the noise disturbances you experienced during your stay. The central location does come with a vibrant atmosphere, which sometimes can result in a bit more noise than expected. We'll take your comments into account and explore ways to further soundproof the rooms to ensure a more peaceful night's sleep for our guests in the future.We appreciate your understanding and hope to have the opportunity to host you again, providing a more serene stay.Best regards,rapidbounce on behalf of Enattica Syntagma Living

2/10 Terrible

James

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not what it looks like on the photos !!!
Response from rapidbounce on behalf of Enattica Syntagma Living on 18 Sept,2023
Hello James,We are truly sorry to hear that your experience did not match your expectations and apologize if the photos did not accurately represent the current state of the property. We take such feedback seriously and are working diligently to ensure that the photos on our listing are updated to provide a true and accurate representation of our facility.We value your business and hope to have the opportunity to better serve you in the future and provide an experience that meets, if not exceeds, your expectations.Thank you for bringing this to our attention.Best regards,rapidbounce on behalf of Enattica Syntagma Living

6/10 Okay

Frank

Good place and service. Need more detail how to sign in.
Stayed 3 nights in Jul 2023
Response from rapidbounce on behalf of Enattica Syntagma Living on 18 Sept,2023
Hello Frank,Thank you for taking the time to leave a review. We are glad to hear that you appreciated the place and our service.We understand the importance of a smooth check-in process and we're working to improve the clarity of our instructions. We value your feedback and will make sure to include more detailed information on how to sign in for the convenience of our future guests.We hope to have the opportunity to host you again and provide an even better experience.Best regards,rapidbounce on behalf of Enattica Syntagma Living

8/10 Good

Vivian, Western Springs

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for two nights. Very cute apartment centrally located to everything. There is no on-site parking but a 24-hour parking garage right around the corner. One or two minute walk. Had a bit of an issue with the water and the futon bed was squeaking all night. We were able to manage for two nights. The communication was amazing. Never mentioned the issues above to anyone. Again, we were able to manage for two nights.
Stayed 2 nights in Jul 2023
Response from rapidbounce on behalf of Enattica Syntagma Living on 8 Jul,2023
Dear Vivian,Thank you for taking the time to share your experience at Enattica Syntagma Living. We're delighted to know you appreciated the central location of our apartment and found our communication commendable.We regret to hear about the issues you encountered with the water and the futon bed. We strive to ensure our guests have a comfortable and seamless stay, and we apologize for any inconvenience. We encourage our guests to let us know about any concerns during their stay, so we can rectify them immediately and ensure a pleasant experience.Your feedback is crucial for us to improve and provide better services in the future. We hope to have the chance to host you again and provide you with an enhanced stay experience.Best regards,rapidbounce on behalf of Enattica Syntagma Living

6/10 Okay

Emily

Liked: Cleanliness
The location is great. The hotel is located right in the middle of all the important tourist attractions acropolis, syntagma square, and many food choices. One critique would be that the beds are quite uncomfortable. Additionally the walls are paper thin. Great other amenities like laundry and the cleaning people are awesome.
Stayed 4 nights in Jun 2023
Response from rapidbounce on behalf of Enattica Syntagma Living on 8 Jul,2023
Dear Emily,Thank you for taking the time to review your stay with us. We're glad to hear that you enjoyed our prime location, convenient amenities, and our dedicated cleaning staff.We're sorry to hear about your experience with the bed comfort and the soundproofing of our rooms. We take all feedback to heart and continuously strive to improve our guest experience. Your comments will help us do just that.We truly appreciate your feedback and hope that you will give us another opportunity to better serve you in the future.Best regards,rapidbounce on behalf of Enattica Syntagma Living

4/10 Poor

Gurmeet, Austin

Stayed 1 night in Jun 2023
Response from rapidbounce on behalf of Enattica Suites on 15 Jul,2023
Dear Gurmeet,Thank you for taking the time to rate us on Orbitz. I see you've given us a rating of 2 out of 5. I apologize if your experience didn't match your expectations. We're always looking for ways to improve and your feedback is crucial for that.If you could share more details about your experience, it would help us understand better what went wrong and how we can address it. Whether it is about our services, staff, room facilities, or anything else that didn't meet your expectations, we would appreciate your input.We hope to have the opportunity to welcome you back to demonstrate the high standard of service and hospitality that we are known for.Best regards,rapidbounce on behalf of Enattica Suites

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Terrible living experience in an unsafe and annoyi
We have stayed two days in the hotel. In the first day morning at 9:25a.m., a female staff knocked our door loudly and said something in non-English language while we were sleeping. We were suddenly woke up by the noise and told her we didn’t need the cleaning service, then she went away. In the second day morning at 9:22a.m., a staff suddenly unlocked and opened our door directly without any asking, while we were sleeping. After a second, she found that we were still sleeping, then she closed the door quickly and loudly. We were suddenly woke up again by the annoying disturbance. At the 10:50 a.m., the female staff came again, knocked our door and said”time”, we told her we will checkout shortly. It was very offensive! The official checkout time was 11:00a.m., the staff disturbed and suddenly woke us up several times before the checkout time. Also the staff unlocked and opened our door without asking, we felt unsafe and no privacy in this hotel. What a terrible and awful living experience! We got the badly sleeping quality and the offensive annoyance in this hotel, we were tired and disappointed about it. We would not recommend this hotel.
Stayed 2 nights in Apr 2023
Response from Maria Vasilopoulou on 30 Apr,2023
Dear Yan,Thank you for taking the time to share your experience with us and other travelers.We apologize for the experience you had while staying at the hotel. We take the security of our guests seriously and understand your concern about the privacy and safety of the premises. We assure you that our housekeeper always knocks the door before entering a room and, unfortunately, you may not have heard her. We understand that this experience has left you feeling tired and disappointed and we apologize for the inconvenience caused. Thank you again for your feedback and we hope you will give us another chance in the future.Kind regards,Maria Vasilopoulou - Rapidbounce on behalf of Enattica Syntagma Living

6/10 Okay

Kamel

Window doesn't lock. Too much noise coming from the street at night and very early morning
Stayed 13 nights in Mar 2023
Response from Maria- Rapidbounce on behalf of Enattica Syntagma on 30 Apr,2023
Dear Kamel,Thank you for taking the time to write a comment about your stay at Enattica Syntagma Living.We apologize for the inconvenience caused. We have checked all of the windows and they are closing normally. If you had mentioned the issue to us, we could have helped you to close the window. We always strive to meet the expectations of each of our guests individually and your feedbackreally helps us to improve our services.We truly hope that we will have the opportunity to accommodate you again in the future andreward your loyalty.Kind regards,Maria Vasilopoulou - Rapidbounce on behalf of Enattica Syntagma Living

6/10 Okay

Andreas

Stayed 2 nights in Oct 2022
Response from Anastasia on 19 Nov,2022
It was a pleasure for us to provide you with our hospitality. We really thank you for your time and we hope that our property will remain an option for your next holiday. We look forward to the opportunity to welcome you again in the future.Kind regards,

4/10 Poor

Jason, Toronto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bathroom shower has a temperature control problem which causes either sudden burning hot water or cold. The shower unit itself is too small for an adult to shower. The bathroom overall is unacceptable. The living space and bedroom designed and furnished well but the windows in the bedroom are not suitable for a residence/hotel because they don't block any noise from outside, which is also unacceptable as it's too disruptive to sleep.
Stayed 3 nights in Sep 2022
Response from Anastasia on 19 Nov,2022
It was a pleasure for us to provide you with our hospitality. Please be assured that we take your comments into consideration and that they will help us to improve our services. We really thank you for your time and we hope that our property will remain an option for your next holiday. We look forward to the opportunity to welcome you again in the future.Kind regards,

6/10 Okay

Brittnee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was booked for 3 people- no bedding or blankets or pillow case for the single bed (1 double bed 1 single bed).
Stayed 1 night in Oct 2022
Response from Anastasia on 19 Nov,2022
Dear Brittnee, Thank you very much for being our guest and for posting your review. Please note that your reservation was for 2 Guests and you did not advise us in order to send you immediately any bedding with our housekeeping. Kind regards,

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 1 night great location and rooms
Stayed 1 night in Oct 2022
Response from Anastasia on 19 Nov,2022
Dear Amber,Thank you very much for being our guest and for posting your lovely review.We are glad to learn that you enjoyed your visit and all the services were to your liking.We look forward to welcoming you back!

8/10 Good

Amine

Liked: Cleanliness
It could've been perfect
The communication and the check-in were flawless, good value for the money paid, i found it extremely clean and amazing pillows not old like some hotels... The bed is not extremely comfortable, so I'd give it a 6/10. People reported that it was noisy and it's normal because its downtown, if you're sensitive to the noise atay away from this arwa. Other than that, they need to put darker curtains because they're light and let all the sun in. I stil recommend it if you need fo stay a couple of night, make sure you have a sleeping mask because of the light.
Stayed 1 night in Sep 2022
Response from Anastasia on 30 Sept,2022
Dear Amine,Thank you very much for being our guest and for posting your lovely review.We are glad to learn that you enjoyed your visit and all the services were to your liking.We look forward to welcoming you back!Kind regards,

8/10 Good

Luis Eduardo

Stayed 1 night in Jul 2022
Response from Anastasia on 30 Sept,2022
Dear Luis Eduardo, Thank you so much for your review. We hope we will have the opportunity to provide you with our hospitality in the future and reward your loyalty!Kind regards,

2/10 Terrible

Pedro

Stayed 3 nights in Jan 2020

8/10 Good

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Σε γενικες γραμμες πολυ καλη επιλογη για διαμονη στο κεντρο της Αθηνας.Το παπλωμα ομως ηταν πολυ λεπτο (τυπου ανοιξιατικο) και δεν ηταν αρκετο για Δεκεμβρη μηνα, παροτι ειχαμε το κληματιστικο στο full.
Stayed 2 nights in Dec 2019

2/10 Terrible

yueho

Disliked: Staff & service, property conditions & facilities, room comfort
Only good thing is the location, everything else is under par. room is small and noisy, I can hear the garbage truck or people talking from my 4th floor room, as if I was on the 1st floor with window wide open. Wife had to use ear plug when sleeping, terrible !! There is also a ridiculous 20 Euro daily cleaning fee per room, ridiculous too. highly NOT recommended.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excessive hidden charges. Taxes charged even on transportation from the airport. They said I could have paid the driver with no taxes charged. Shady at best. Guests should be aware of the 40 euros extra for cleaning the room. EXCESSIVE Would not recommend.
Stayed 2 nights in Sep 2019

8/10 Good

Dorcas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling Greece
Room was much smaller than we anticipated. No room for two to put luggage or clothes. No room for toiletries in the bathroom. Lounge area was nice, able to heat water for tea. Refrigerator available. Very convenient location.
Stayed 3 nights in Aug 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
After reporting on day one the shower was not working- on day 2 & 1/2 still not working. I was told to email A complaint from Sophia- still No reply. David Smith dave@suikerbossie.co.za
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, 5mins walk away from Syntagma Square. Lots of Asian (Japanese especially) food around. It has a common area for Kitchen/Laundry and they provide washing powder for laundry if you'd like to do your laundry. Overall - Great stay but the only complain would be the pillows! It's SO flat and we couldn't request for more.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location as it is so near to the bus X95 that heading to Athens Airport, and allow check in till 1am in the morning.
Stayed 2 nights in Jun 2019

10/10 Excellent

JODIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Lovely hotel in a perfect location. Great service and excellent value for money! Highly recommended.
Stayed 3 nights in Jun 2019

2/10 Terrible

Domenic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all, we didn't get picked up at the airport which we paid for a car service, second of all we had to take a cab and pay for that. When we got to the hotel the front was very dirty there was graffiti all over the place,we stayed in the hotel like 4 nights, they were charging us 20 Euros a day for cleaning and 2 nights we weren't there, two nights the beds weren't made and one night the Air conditioner leaked all over the bed and my wife had to sleep on the floor. We have pictures to prove it then when we left the car service didn't show up I had to pay another 45 Euros. Dogs were doing their thing on the sidewalk etc. I can go on and on not recommended for anyone you are better visiting other parts of America.
Stayed 7 nights in May 2019

6/10 Okay

Sze Nga

wifi not good enough
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviently located near the metro station. Within walking distance of the acropolis. Very secure building. My only complaints would be the high cost of maid service, which i have never seen a hotel charge a separate amount for this before. This is usually included in the room rate. Also the windows have no screens to keep bugs out.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shared living space with a lot of amenities like a washer/dryer combo, coffee maker, fridge, microwave. Bedroom was nice and clean, as well as the private bathroom. Building is very secure.
Stayed 2 nights in May 2019

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The deluxe apargument is well worth the price. Wonderfully large place, with two double bedrooms. Modern bathroom, good kitchen and laundry service. Yet the best part is the terrace, which is HUGE and covered by sun all day. Also, the location is amazing- right in the middle of everything in Athens!
Stayed 1 night in May 2019

10/10 Excellent

Kenshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Nicole

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little, basic & lovely..you get more than what you pay for in this case!
Stayed 10 nights in Nov 2018

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities
Not bad for one night
It was a good hotel apartment to stay in for one night. Unfortunately the hot water wasn't working which would have been a major issue had I been staying for longer. The location was very good but as it was by a very loud and busy shopping street, the noise filtered into the room. I would maybe suggest in some double glazing windows and better hot water.
Stayed 1 night in Nov 2018

2/10 Terrible

frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip the sleaze
Sleazy 20€ charge for ''cleaning" made this pkace unacceptable, (no security on left luggage either)
Stayed 1 night in Oct 2018

8/10 Good

David

Stopover in Athens
Excellent location, few minutes walk from Syntagam square and close to major sights. Clean and good price. Shared living area, grand for a short stay.
Stayed 2 nights in Sep 2018

10/10 Excellent

Lindsay

Great experience
The room was compact but fit what we needed. Everything was clean and we were able to do laundry in the shared washing machine which was really nice! Would definitely stay here again. The location was also awesome!
Stayed 2 nights in Sep 2018

2/10 Terrible

William, Stockton, California

Disliked: Staff & service, property conditions & facilities, room comfort
A weird and scary experience. Not recommended!
The only good thing I can say about this place is that the two young ladies at the “desk “ tried to be helpful and the rooms were fairly clean. The hotel is located in seedy area with trash and graffiti everywhere. The lobby was locked and unattended with unclaimed mail laying around. The 4th floor “office” was accessed via an intercom for entry. Once we finally got inside, we discovered that only one of two elevators were barely operational. While trudging up 3 flights of stairs we discovered that there was construction going on with large gaping holes and debris everywhere. We immediately canceled and found decent lodging elsewhere.
Stayed 3 nights in Jul 2018

8/10 Good

Menglu

Liked: Cleanliness, property conditions & facilities, room comfort
not 24 hr reception. comfortable and good location
i told them i need late check in. but when we reached the hotel. we cant go in. reception was closed!(btw, the hotel is located in a office building, there is a main gate need a key to go in). we tried to call them, but nobody pick up the call. in the end, we had to sleep in kfc! we waited until 9 am then check in.luckily they allowed us to check out at 3pm. generally, the hotel is comfortable and good location. but if u check in late, better dont choose this hotel, cos u cant check in midnight.not 7/24 hrs reception.
Stayed 1 night in Sep 2018

8/10 Good

Aya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was fine, good location!
We came only for one night and overall everything was good. The location is perfect, we walked everywere by foot. The room was clean and comfertable. But Very disappointing to arrive at the hotel and find there is an extre /0€ fee per night. It is written in very small letters in the website- why not charge everything tighter?
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Clean. Somewhat difficult to find but not bad if you ask the locals the director.
Stayed 3 nights in Aug 2018

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
It was great being so close to Acropolis, good shopping and nice restaurants! Also the room itself was lovely. Overall a great stay
Stayed 2 nights in Jul 2018

6/10 Okay

megan, new york, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not spacious, but good location.
Room was small and in a shared living space. Good location but the cleanliness of the room and especially the bathroom was appalling. We tried to communicate the issue and was told that it was our imagination. Also as well there is a $70 cleaning fee on top of your total.
Stayed 3 nights in Jul 2018