Living area
Check availability

Reviews of Elegant 2BR Princes Wharf Apartment

4 out of 5
Elegant 2BR Princes Wharf Apartment
27/147 Quay Street, Auckland

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good accommodation in a good spot, could have had a better view but it was on top of heaps of good restaurants
Stayed 2 nights in May 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Disappointing stay. Good location, clean but tired property. Decent amenities, but noisy and major issue was the dreadful smell of cigarette smoke throughout the apartment. When we complained we were told it must be someone smoking outside one of the other apartments, but it was obviously a long term issue pervading all the furnishings etc. Every time we went out and locked up, it was dreadful when we got back. Was told they had nowhere to move us to and to contact tomorrow, but got no response to our messages the next day. Only stayed for 2 nights thank goodness. Unpleasant headaches even with all the doors and windows open. Would not recommend!
Stayed 2 nights in Feb 2021
Response from Manager on 18 Feb,2021
Dear Guest, Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed the location and amenities of this apartment. We feel that this review unfortunately has been influenced by the fact that you did not receive a free upgrade which you requested. We communicated with you several times during your stay and answered all of your messages. At no point was a move to a different apartment promised to you. We can assure you that there was no cigarette smell in the apartment prior to your stay. This is a non-smoking apartment and two separate staff members had inspected the apartment on the day of your arrival.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good central location. Secure premises. Sink disposal unit not working. Some damage to tiles behind leaking tap unit.
Stayed 5 nights in Feb 2020
Response from PWSA on 18 Feb,2020
Thank you for your review, we appreciate your feedback.

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Auckland
Nice place and very well located, great condition and close to the cruise ships. Great stay and very enjoyable.
Stayed 3 nights in Dec 2019
Response from Samie on 7 Jan,2020
Thanks for staying with us at Princes Wharf Select Apartments!

8/10 Good

Christy, Santa Rosa

Travelled with family
Liked: Cleanliness, amenities
The apartment was fairly nice. It was spacious and comfortable. The livingroom opened to a big balcony although our view was mostly of the building opposite. There were a few tiles in the kitchen and bathroom that need maintenance. Also, be prepared for some noise. It is on a harbor so you hear boat and people noises. Also, we were woken by a party next door in the middle of the night but that was strictly against the rules and after we called security it was stopped.
Stayed 3 nights in Dec 2019
Response from Samie on 29 Dec,2019
Thank you for your review, we appreciate the detailed feedback!

10/10 Excellent

Diana, south central Texaas

Liked: Cleanliness, amenities
centrally located, easy access to public transportation and downtown Auckland. Excellent amenities - bedding, linens, robes, kitchen fully equipped, washer/dryer with detergent. Secure building. Surprisingly quiet given location on Princess Wharf. Communication with management was excellent. Was a bit concerned about key pick up after hours since we did not arrive until 10pm, but worked perfectly. Only downside was that the apartment is on the third floor, there are restaurants on the first, and food odors tend to waft up into the unit when doors/windows are open.
Stayed 5 nights in Nov 2019
Response from Samie on 9 Dec,2019
Thanks for your detailed review. Great to hear all the amenities provided are appreciated. We hope to see you at Princes Wharf Select Apartments again soon.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
Liked Location Didn’t like Rudeness of the Management Company No Air Conditioning. In Summer must be unbearable. Service Fee $50 added to Bill after Departure for using credit card as payment. Does not take American Express Very noisy early morning hours with Delivery Trucks to the Restaurants below Toilet paper roughest ever experienced in a property and not what expected from a Luxury one 😱 Take your own
Stayed 2 nights in Nov 2019
Response from Samie on 14 Nov,2019
Thank you for taking the time to leave us a review, we appreciate your feedback. We will take the heat on board and have now supplied this apartment with extra fans. In this instance we will have to agree to disagree. It is very difficult to assist customers who use multiple profanities directed towards our staff members. The card surcharge is compulsory for all bookings and taken at the time of payment, we are very transparent about this. There is no additional fees after departure. We are sorry your experience with us was not as expected.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good sized deck & lounge area. Excellent communication & good parking.
Stayed 2 nights in Jun 2019
Response from Samie on 23 Jun,2019
Thank you for taking the time to leave us a review. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great position, bit noisy at night Key retrieval is clunky, parking permit even more so
Stayed 3 nights in Apr 2019
Response from Samie on 1 May,2019
Thank you for taking the time to leave us a review. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that’s right on the water. Easy to walk around town and it’s a quick drive to free way.
Stayed 3 nights in Mar 2019
Response from Samie on 24 Mar,2019
Thank you for taking the time to leave us a review, we appreciate your feedback!

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Samie on 9 Feb,2019
Thank you.

10/10 Excellent

Paul, Christchurch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great , facilities in room Great, was good value for money.
Stayed 2 nights in Nov 2018
Response from Samie on 11 Nov,2018
Great to hear you enjoyed the location, see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great 2BR with view
Pros: View, sliding pocket doors, washer/ dryer, kitchenette, great bedding Cons: no A/C , early checkout time (10am)
Stayed 2 nights in Mar 2018

10/10 Excellent

Kevin, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
A great location, great facilities and just so easy!
Stayed 2 nights in Feb 2018

10/10 Excellent

IggyIzzy, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful apartment
We loved being so close to the centre of the boardwalk and downtown cafes and restaurants. The place was very clean and even had some delicious chocolates and wine waiting for us. We brought our two young kids with us and they also loved it. I was nervous with the kids in such a nice place but the staff was so welcoming and did not seemed worried (still kept all crayons and messy food out of there!) Thanks for the great stay
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017