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Reviews of Orangewood Inn & Suites Midtown

2 out of 5
Orangewood Inn & Suites Midtown
9121 N Interstate Hwy 35, Austin, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 1048 out of 1997 reviews" "
Rating 8 - Good. 529 out of 1997 reviews" "
Rating 6 - Okay. 191 out of 1997 reviews" "
Rating 4 - Poor. 110 out of 1997 reviews" "
Rating 2 - Terrible. 119 out of 1997 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Kortnie

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard, Carrollton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come to Texas every May. We chose this property for a change. We were not disappointed. Checkin fast as lightning. Room clean as a whistle. The desk attendant satisfied our every need with a smile. Quick access to I-35. Dining and shopping nearby. We will be back!
Stayed 1 night in May 2024

8/10 Good

Michael, Fort worth

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024

10/10 Excellent

Y

Stayed 1 night in Apr 2024

10/10 Excellent

Angelisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Leesly

Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Breakfast was served and they answered all of my questions
Stayed 2 nights in Apr 2024

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and easy traveling into the reatvof the city.
Stayed 2 nights in Apr 2024

2/10 Terrible

JONG, HOUSTON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their wifi is terrible and very slow, they still use 2G.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff Continental Continental breakfast was over by 8:30 AM
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, right off I-35, and very reasonable priced!
Stayed 1 night in Apr 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Macario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk in very clean smells very clean very curious at the front desk like everything about the property
Stayed 1 night in Apr 2024

2/10 Terrible

Charmaine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dusty and musty. The place stunk.
Stayed 1 night in Apr 2024

8/10 Good

jimi

Liked: Property conditions & facilities
Construction all around difficult to get into the parking lot. Not lit very well
Stayed 1 night in Apr 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kayoua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, although $120 a night is on the pricey end. Nothing amazing or bad. I’d stay again.
Response from Front Desk on 30 Apr,2024
Thank you for taking a moment to share your review. It’s great to hear you enjoyed your stay at Orangewood Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!

8/10 Good

STANY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend
Stayed 3 nights in Apr 2024
Response from Front Desk on 20 Apr,2024
Thank you for taking the time to rate your stay. We hope to welcome you back for another great visit soon!

10/10 Excellent

Gerardo, Wilmingtonc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to freeway
Stayed 1 night in Apr 2024
Response from Front Desk on 20 Apr,2024
Thank you for staying at Orangewood Inn & Suites and thank you for rating us 5 out of 5! It would be a pleasure to welcome you back in the future.

8/10 Good

steven

Liked: Cleanliness, staff & service
The staff was very helpful and kind. The property was was well taken care of and clean.
Stayed 2 nights in Apr 2024
Response from Front Desk on 16 Apr,2024
Thank you for taking a moment to share your review. It’s great to hear you enjoyed your stay at Orangewood Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!

10/10 Excellent

Eladinzon

Everything OK
Stayed 2 nights in Apr 2024
Response from Front Desk on 16 Apr,2024
Thank you for taking a moment to share your review. It’s great to hear you enjoyed your stay at Orangewood Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!

8/10 Good

Alex

Stayed 2 nights in Apr 2024

8/10 Good

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in Apr 2024
Response from Front Desk on 14 Apr,2024
We're glad to hear you had a good stay with us. We look forward to welcoming you to Orangewood Inn & Suites in the future.

8/10 Good

Allan

Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good option for a clean hotel with friendly staff and good amenities. It's not luxury, but the price is affordable, and it's located within a short drive from the airport.
Stayed 2 nights in Apr 2024
Response from Front Desk on 14 Apr,2024
Thank you for taking a moment to share your review. It’s great to hear you enjoyed your stay at Orangewood Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!

8/10 Good

Deb, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Front Desk on 14 Apr,2024
Thank you for taking the time to rate your stay. We look forward to the opportunity to serve you again.

8/10 Good

Iby

Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 2 nights in Apr 2024
Response from Front Desk on 14 Apr,2024
Thank you for staying at Orangewood Inn & Suites and thank you for rating us 5 out of 5! It would be a pleasure to welcome you back in the future.

10/10 Excellent

Youmans

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pretty good hotel for my travel budget.
Stayed 1 night in Apr 2024
Response from Front Desk on 14 Apr,2024
Thank you for taking a moment to share your review. It’s great to hear you enjoyed your stay at Orangewood Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!

8/10 Good

Joel

Stayed 1 night in Apr 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was good and the amenities were fair for what was paid. I was a 1 night stay to attend a Renaissance fair the next day and it was in a great location at a fair price. The staff was friendly and check out was smooth and very straightforward!
Stayed 1 night in Apr 2024
Response from Front Desk on 14 Apr,2024
Thank you for taking a moment to share your review. It’s great to hear you enjoyed your stay at Orangewood Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!

10/10 Excellent

Joel

Stayed 1 night in Apr 2024

8/10 Good

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities
When they asked what I was driving and I told them a motorcycle, they let me park it in the covered area in front of the office next to the handicap spots. Nice accommodating staff.
Stayed 1 night in Apr 2024
Response from Front Desk on 14 Apr,2024
We're glad to hear you had a good stay with us. We look forward to welcoming you to Orangewood Inn & Suites in the future.

10/10 Excellent

Joel

Stayed 1 night in Apr 2024

6/10 Okay

Vanessa, San Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 9 Apr,2024
Thank you for taking the time to write your review. We're disappointed to learn your experience did not fully meet your expectations. If you'd like to provide any additional details, we would like to know how it is that we can improve the experience for our guests in the future.

8/10 Good

Justine

Travelled with partner
Liked: Cleanliness, staff & service
Good property at a good price. Staff are lovely always willing to help, polite and friendly. Room and property could do with modernisation. Easy access to downtown Austin. Breakfast good, variety and quality.
Stayed 2 nights in Apr 2024
Response from Front Desk on 9 Apr,2024
We're glad to hear you had a good stay with us. We look forward to welcoming you to Orangewood Inn & Suites in the future.

10/10 Excellent

Maria

Stayed 1 night in Apr 2024

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed.
Response from Front Desk on 9 Apr,2024
We are truly sorry you attended was not the positive experience you expected and deserve. We never want a guest to leave with a negative opinion. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.

10/10 Excellent

Judith

Travelled with family, Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Very clean. Staff is great. Out tv wasn’t working and they came in less than 5 minutes to fix it. Great service!
Stayed 1 night in Apr 2024
Response from Front Desk on 7 Apr,2024
Thank you for taking a moment to share your review. It’s great to hear you enjoyed your stay at Orangewood Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!

6/10 Okay

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were comfy enough. Rooms and common areas were clean and it felt like a safe location and plenty of parking. Our big complaint was that the fan in the bathroom stayed on all the time, I asked at the front desk and was told I should just shut the door that there is no way to turn it off. Plus there is a little green light attached to the fan that flickers/strobe light effect that was really annoying, especially in the middle of the night. There was also a night light attached to the hair dryer unit which was more than sufficient. so no real, need for the flickering green light. We had to keep the bathroom door closed if we were in the room. Unfortunately the door stuck when it was closed so every time my husband or I opened the door we woke the other one up. The bathroom is really small, it appears larger in the pictures. Fine for a 1 person or a one night stay but not big enough for 2 people for 3 nights. Also, breakfast is only served from 6-8am, that was stated on the website, so we were aware of it and we just got breakfast elsewhere, but still very odd. That might be great for people staying in town for business but for people on vacation 8 am is early for breakfast to end. We have been traveling a lot lately, most hotels are 9am. We were there 3 nights, don't think I would stay again unless it was only a 1 night stay.
Stayed 3 nights in Apr 2024
Response from Front Desk on 9 Apr,2024
We're disappointed to learn your experience did not fully meet your expectations. We'd like to thank you for taking the time to write a review. Your feedback allows us to pinpoint areas in which we can improve our services.

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay .
Stayed 1 night in Apr 2024
Response from Front Desk on 7 Apr,2024
Thank you for taking a moment to share your review. It’s great to hear you enjoyed your stay at Orangewood Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was able to get me a super quiet room on the third floor. They were very helpful. The only thing that was remotely negative is that there was a heavy floral scent in the hotel and the room. It didn't smell bad, it was just very strong. The breakfast bar is really nice.
Stayed 2 nights in Mar 2024
Response from Front Desk on 7 Apr,2024
Thank you for taking the time to write your review. We're disappointed to learn your experience did not fully meet your expectations. Your feedback will allow us to continue to work and improve our services. We hope that if you're in the Austin area again, you will consider us for your stay.

6/10 Okay

Baek Jin

Business traveller
Breakfast time fr 6:00 am to 8:00 is too early.
Stayed 2 nights in Mar 2024
Response from Front Desk on 9 Apr,2024
We're disappointed to learn your experience did not fully meet your expectations. We'd like to thank you for taking the time to write a review. Your feedback allows us to pinpoint areas in which we can improve our services.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Rooms without bugs, good bathrooms, Clean, Clean, Clean. Helpful staff! Will stay there again.
Stayed 1 night in Mar 2024
Response from Front Desk on 9 Apr,2024
We're glad to hear you had a good stay with us. We look forward to welcoming you to Orangewood Inn & Suites in the future.

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room.
Stayed 2 nights in Mar 2024
Response from Front Desk on 9 Apr,2024
We're glad to hear you had a good stay with us. We look forward to welcoming you to Orangewood Inn & Suites in the future.

10/10 Excellent

Victor

Travelled with family, Travelled with partner
Liked: Amenities
Friendly and very clean
Stayed 1 night in Mar 2024
Response from Front Desk on 7 Apr,2024
Thank you for taking a moment to share your review. It’s great to hear you enjoyed your stay at Orangewood Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!