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Napa Mermaid Hotel & Suites

4.0 star property
Suburban hotel with 2 restaurants and full-service spa

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Photo gallery for Napa Mermaid Hotel & Suites

Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas
Property entrance
Aerial view
Front of property – evening/night
2 bars/lounges, poolside bar
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
The current price is S$240
includes taxes & fees
30 Jun - 1 Jul

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, Sea View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, Sea View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 19 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Partial Sea View

View from room

Superior Double Room, Partial Sea View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Sofa bed - single
  • 22 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Grand Suite, Sea View

Terrace/patio

Grand Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 82 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, Pool View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, Pool View

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite with outdoor Hot Tub

Terrace/patio

Junior Suite with outdoor Hot Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, Partial Sea View

View from room

Standard Double or Twin Room, Partial Sea View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 19 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Room, Sea View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed
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About the area

Map
45 Kryou Nerou, Ayia Napa, 05344

What's nearby

  • Ayia Napa Sculpture Park - 3 min walk - 0.3 km
  • Love Bridge - 7 min walk - 0.6 km
  • Grecian Bay Beach - 8 min walk - 0.7 km
  • Ayia Napa Monastery - 17 min walk - 1.5 km
  • Fig Tree Bay - 12 min drive - 10.5 km

Getting around

  • Larnaca (LCA-Larnaca Intl.) - 43 min drive

Restaurants

  • ‪Vassos (Psarolimano) Fish Tavern - ‬18 min walk
  • ‪Kaliva On The Beach - ‬14 min walk
  • ‪Sesoula Kalamaki - ‬17 min walk
  • ‪Jello - ‬17 min walk
  • ‪Ocean Basket - ‬16 min walk

About this property

Napa Mermaid Hotel & Suites

Upscale eco-certified hotel near Ayia Napa Sculpture Park
Located close to Glyki Nero Beach and Agios Epifanios Church, Napa Mermaid Hotel & Suites provides a free breakfast buffet, a poolside bar and a terrace. Treat yourself to a body scrub, a hot stone massage or a detox wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), an electric car charging station and massage treatment rooms
  • Multilingual staff, a banquet hall and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 150 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, German, Greek, Italian, Polish, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elia Taste & More
  • Flavors Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a regional park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Handrails in stairways (88 centimetre high)
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 25.0 per day

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 9:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool, health club or hot tub, while guests under 15 years old are only allowed in the swimming pool, health club and hot tub with adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Frequently asked questions

Does Napa Mermaid Hotel & Suites have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:30 AM to 6:30 PM. The swimming pool will be closed during the winter.

Is Napa Mermaid Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Napa Mermaid Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Napa Mermaid Hotel & Suites?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Napa Mermaid Hotel & Suites?

Checkout is at noon. Late checkout is available for EUR 45.00 (subject to availability).

Does Napa Mermaid Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70.00 per vehicle applies.

Where is Napa Mermaid Hotel & Suites located?

Located in Ayia Napa City Center, this spa hotel is within a 10-minute walk of Glyki Nero Beach, Ayia Napa Sculpture Park and Love Bridge. Ayia Napa Aqueduct and Agios Epifanios Church are also within 15 minutes.

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Napa Mermaid Hotel & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 589 reviews
Rating 8 - Good. 160 out of 589 reviews
Rating 6 - Okay. 25 out of 589 reviews
Rating 4 - Poor. 9 out of 589 reviews
Rating 2 - Terrible. 3 out of 589 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Like: staff very helpful and friendly, hotel was very clean and nicely decorated; great value for the facilities and quality of the hotel. Improvements: lifts were very slow; luggage room not very secure.
Stayed 3 nights in May 2025

10/10

Excellent hotel
Stayed 2 nights in Nov 2024

8/10

The hotel was nice but not like in the picture, I had sea view, but the hotel is not on the beach, is a little bit fare
Stayed 1 night in Apr 2025

10/10

Very nice hotel in front of the beach
Stayed 8 nights in Aug 2024

10/10

War super
Stayed 7 nights in Nov 2024

10/10

Really enjoyed my stay at the Mermaid, it has good facilities, great breakfast, lovely pool and a well equipped gym. The restaurant has live music each night which was excellent. Definitely stay again
Stayed 2 nights in Nov 2024

10/10

We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.
Stayed 7 nights in Sep 2024

10/10

Have stayed here five times and will no doubt stay again. Wonderful hotel, set on the edge of Ayia Napa, just a hop from a beautiful beach and stunning coastline, and a short drive from Cape Gkreko and the Protaras area. The staff are second to none, from reception to restaurant to housekeeping. Excellent buffet breakfast and themed dinners. However, vegetarian options are limited, but they are very happy to prepare something special to order. Love love love this hotel.
Stayed 10 nights in Nov 2024

10/10

Very good hotel
Stayed 1 night in Aug 2022

8/10

Nice hotel and comfortable room. Good breakfast, but the buffet dinner was mostly the same every evening and under Asia night there dere no asian dishes. Few alternative on fish and seafood.
Stayed 7 nights in Oct 2024

10/10

Lovely hotel and service. Lovely location
Stayed 4 nights in May 2023

10/10

Very nice, quietly located hotel on the edge of Aya Napa. Super breakfast, nice rooms, great pool with plenty of sunbeds and a view of the sea. Small beach and the Bridge of Lovers as well as the centre of Aya Napa are within walking distance. Plenty of parking spaces available, about 40 minutes' drive from Larnaca Airport.
Stayed 9 nights in Jun 2024

10/10

Excellent hotel. Highly recommend !!
Stayed 1 night in Sep 2022

10/10

Beautiful hotel with very polite and helpful staff. The room was very comfortable and clean and the pool area was quite and very relaxing. Had a delightful stay and will definitely visit again!
Stayed 3 nights in Jul 2022

10/10

great
Stayed 13 nights in Sep 2024

10/10

Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.
Stayed 7 nights in Aug 2024

10/10

Very convenient location, steps away from the beach and not far from the center. Walking distance to attractions, such as sculpture park and natural bridge/arch--a dramatic cliff. Staff very friendly. good dinning options, bar with live music on Fri/Sat/Sun evening
Stayed 2 nights in Apr 2024

10/10

Perfect as always ! Really nice staff always here to help. The Junior Suite room is awesome. Nice pool and facilities, everything is clean and calm. Can wait to come back at Napa Mermaid. See ya ! ✌
Stayed 1 night in Sep 2024

10/10

Properties are clean and spacious, stayed for 7 days and definitely would go back, nice ocean view and breakfast place is fairly good. Employee at the lounge were great, a shout out for Antonio’s who are always very pleasant and helpful.
Stayed 8 nights in Jul 2023

10/10

Stayed in November while on a roundtrip in Cyprus. Very nice hotel, relaxed atmosphere, staff and facilities. Ended up returning by for some more night by the end of the vacation :)

10/10

A relatively small but classy establishment. The staff were absolutely charming and wonderful down to the last person. There is a very good gym for both cardio and weight training. I used the spa for a facial and massage and the staff were wonderful and provided a really top notch experience. A very very extensive buffet breakfast, though it is the same options every day, and there are 2 restaurants for dinner, with lots of very high end fine dining options within a short distance. I found my whole experience there relaxing and pleasant.
Stayed 6 nights in Oct 2024

10/10

We are her to get some sun, and we did. Location next to Grecian Bay is great, a nice a cosy common beach with very clear water and possibility to jump from the cliffs. Hotel service was excellent, very friendly and service minded. Gym and spa also great as well as the padel court. We used these facilities frequently. Breakfast great. Really not much to complain about, maybe the big road between hotel and the beach, but diffucult to do anything about. Highly recommended.
Stayed 7 nights in Oct 2024

10/10

Clean, excellent service, lovely spa, comfy beds.
Stayed 2 nights in Oct 2022

10/10

Hotelwas beautiful staff helped us with a lovely room upgrade to a junior suite which was perfect for our anniversary
Stayed 1 night in Oct 2022

10/10

Suite was as expected, staff very friendly and professional. Overall good experience.