Minibar, in-room safe, desk, iron/ironing board

Reviews of Avenue Hotel Baku

4 out of 5
Avenue Hotel Baku
5 Heydar Aliyev Avenue, Baku

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.6/10

Cleanliness

9.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Tina, Bournemouth Dorset UK

Liked: Staff & service
Stayed for Formula 1
The hotel was about 15 minutes from Baku City. Staff were very helpful and pleasant. We couldn't find the metro but taxi's were very cheap and the hotel staff booked these for us. Breakfast alright. What we noticed was there was no information in the room detailing amenities of the hotel such as restaurant opening, fire evacuation etc. There was also no tea and coffee facilities as advertised. Hotel clean and tidy. We found it suitable for short stay.
Stayed 3 nights in Apr 2018
Response from Fuad Heydar on 3 May,2018
Dear Ms. Tina, Greetings from Avenue Hotel Team! First o we would like to thank you for your feedback about our complex. All the mentioned points will be in detail taken into consideration. Have a wonderful day ahead! Kind regards, Avenue Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019

6/10 Okay

Serkan

Disliked: Property conditions & facilities, room comfort
bakü
otel çok kaliteli değil, kahvaltısı vastın biraz üstünde. odaları iyi. bulunduğu konum bir tane stadyumun hemen arkasında. çalışanlar kibar, yardımsever.
Response from Fuad Heydar on 2 May,2018
Dear Mr. Serkan, First of all, we would like to thank you for your feedback in order to improve our quality of service. As a newly opened complex we will continue to work on our weaknesses in order to improve our quality score. Kind regards,