The hotel may have been a four star at one point but definitely not now. Most of the staff were very friendly and eager to please, some staff clearly had no idea about customer relations. Kitchen flooded on the day of our arrival so we were served soup and a sandwich for evening meal which was charged to us at full price, no compensation or good will gesture. Breakfast very sparse, the continental breakfast consisted of cereal, a communal bowl of yogurt and a few strawberries, no other fruit available. Bedrooms and furniture, very very dated and in need of a complete overhaul I would say for some time.