Ballon Hotels from S$136

"Refusing to provide a VAT Invoice and over charged against original purchase price. Hotel was filthy and food horrible. "

"Problem getting checked in until 4:30 and had to ask for management."

"It was a bit pricy for what you get. Location was good."

"The hotel was awesome. The people were friendly just needs a little bit of updating. I know it had the charm of the old look, but it is dated and could use some repairs."

"Rooms were clean but very dated. Amenities were minimal but sufficient for 1 night. My room had an interconnecting door to another room. This has never been a problem for me before, but the sound proofing in my room was so poor, that it sounded like the 3 girls in the next room who were chatting at a perfectly normal volume at 2am, were sitting on my bed. The cooked breakfast was edible but not great quality. The best thing about the hotel was the staff. All members of staff we encountered at reception, in the restaurant and in the bar were incredibly polite and friendly. Location of the hotel is also great - right in the middle of the town. Overall, considering the price we paid, the hotel was a disappointment and we will not be staying here on our next trip."

"Food excellent. Best brown bread! John our server amazing. Beautiful place "

"This is a beautiful property. We had a carriage room and it was clean, luxurious, and comfortable. Drinks in the bar inside the castle were delicious. As was dinner in Hermione's and breakfast the next morning in the Castle. I would like to have stayed longer to see more of the area. "

"Great 2 day break all round"

"We stayed for a night as a family of four , kids aged 6 and 10! I honestly Couldn’t fault a thing ! This was like staying in a 5 star hotel , so clean , staff were so kind , friendly and helpful . I would highly recommend for a family stay , so much to do for the kids , they will be entertained all day and the food was lovely too ! 10 out of 10 for us I will be booking two nights next time , can’t wait to go back !"