Baltray Hotels from S$139

"The location of the Imperial hotel is good and the bed and room was comfortable but the noise was a big problem. I stayed Friday and Saturday night and on both nights there was a wedding and or party, the disco went on until midnight (loud music, screams and shouts) but the party and noise continued until 1am. The noise prevented me from sleeping and the hotel was taken over by the wedding party guests. You were made to feel that you were in the way. I had an issue with housekeeping when personal items from my room weren’t missing, Housekeeping blamed reception for the problem when I spoke to reception they blamed housekeeping. After some discussions I was advised that the manager would speak with me but no manager made contact. I got the impression that the manager was avoiding me. On check out I asked about the manager and was given an email address to use if I had any concerns. Totally unprofessional and unsatisfactory. I would not stay at the Imperial hotel again and if there are weddings on its very busy and very noisy."

"Enjoyed my stay, clean environment and lovely staff "

"Y"

"I was dissatisfied that I couldn’t get any food at 9:30pm, I guess kitchen was closed "

"Very kind restaurant staff. "

"Everything was great! Clean room, friendly helpful staff! "

"Everything about this property is 5 star…cannot recommend it highly enough"

"If you stay here make sure not to have a room over the bar. Our room was quiet but others in our group said it was very loud. Staff was great, food was so so. Overall I would rate it a 7."

"Everything except for the heat in our room was fine"