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3.7 / 5Good
23 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


What's nearby

  • Popular Location
    Discover Aceh Divers Club
    4 min drive
  • Popular Location
    Pasar Ikan
    4 min drive
  • Popular Location
    Aceh Tsunami Museum
    4 min drive
  • Airport
    Banda Aceh (BTJ-Sultan Iskandarmuda)
    14 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Grand Room, 2 Bedrooms

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Junior Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details

About this area

Banda Aceh

Hermes Palace Hotel is located in Banda Aceh. The area's natural beauty can be seen at Taman Putroe Phang and Taman Sari Park, while Aceh Tsunami Museum and Museum Aceh are cultural highlights.

Visit our Banda Aceh travel guide
Popular Location

What's nearby

  • Discover Aceh Divers Club - 4 min drive
  • Pasar Ikan - 4 min drive
  • Aceh Tsunami Museum - 4 min drive
  • Museum Aceh - 4 min drive
  • Rumah Aceh - 4 min drive

Getting around

  • Banda Aceh (BTJ-Sultan Iskandarmuda) - 21 min drive


  • Where to eat
  • HERMES – Restaurant with a bar offering international cuisine. Serves breakfast and lunch daily. Open 24 hours.
  • Oasis – Lobby lounge. Open daily.

About this property

Hermes Palace Hotel

3.5-star hotel with free valet parking and restaurant
Along with a restaurant, this hotel has spa services and 24-hour room service. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, a meeting room and a children's pool are on-site. Rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Guests will also find hobs, free bottled water and ceiling fans.
Guest accommodation at Hermes Palace Hotel offers a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.
Bathrooms include a shower, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a kids' pool.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking

Food and drink

1 restaurant
24-hour room service

Things to do

Children's pool
Spa services

Family friendly

Children's pool
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Microwave (on request)
Rollaway/extra beds (surcharge)


Banquet hall
Front-desk safe
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Languages spoken


Business services

1 meeting room
Business centre


Body treatments
Manicures and pedicures


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility


Designated smoking areas

Room amenities


Ceiling fan
Free cots/infant beds
Rollaway/extra beds (surcharge)


Free toiletries


TV channels
flat-screen TV

Food and drink

Free bottled water
Microwave (on request)


Iron/ironing board (on request)



Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18


Check-out before 11:00 AM
Express check-out


  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 425000.0 per night.
  • Free cots (infant beds)!

Payment types at the property


Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 425000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Hermes Palace Hotel Banda Aceh
  • Hermes Palace Hotel
  • Hermes Palace Banda Aceh
  • Hermes Palace
  • Hermes Palace Hotel Hotel
  • Hermes Palace Hotel Banda Aceh
  • Hermes Palace Hotel Hotel Banda Aceh
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We like the soft n firm bed n pillows, very restful

Stayed 3 nights in Sep 2019


  • Liked: Cleanliness, staff & service, room comfort

The fun police have been to visit

Still the best hotel in Banda Aceh but unfortunately a few changes have taken place since my last visit. The spa has been closed down and it is no longer possible to get a beer by the pool - or anywhere else for that matter! As for the pool, if you want to swim you'll need to do so fully covered.

Stayed 1 night in Sep 2019


  • Liked: Cleanliness
  • Disliked: Staff & service

Wouldn't come bacj

Very few staff speaking English (or French). Bad WiFi. Slow service, lack of knowledge of menus in restaurants. Strict implementation of sharia law even within the hotel

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Facilities are Clean and Nice. Good wi-fi service and food Easy to find. Mart is near

Stayed 2 nights in Nov 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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