In-room safe, desk, free WiFi, bed sheets

Reviews of Higher Hotel

3 out of 5
Higher Hotel
SPG 88-4, Jalan James'Asr, Kampong Kiulap Gadong B, Bandar Seri Begawan

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room large and kept clean by housekeeping Front desk service lets property down, seems to be complete lack of customer service training. Breakfast not worth taking. Immediate area serves local tastes but too limited for o/s tourists. For transport must rely on Dart App and drivers. A system that appears to work ok like Malaysian Grab.
Stayed 5 nights in Feb 2024

8/10 Good

chin

Stayed 1 night in Oct 2023

8/10 Good

Christine

Stayed 2 nights in Aug 2023

10/10 Excellent

Siti nurul hafizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Mohammad Ainol Hamzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Hamizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Mar 2020

10/10 Excellent

Ahmad Damiri

Stayed 4 nights in Mar 2020

8/10 Good

Mathew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean hotel with comfy bed.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly and efficient staff. Will definitely be back
Stayed 1 night in Aug 2019

8/10 Good

Ma Fui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Higher Hotel in Brunei
Overall is good, short distant walk to shops and restaurants. Renovation is still on going during my stay, after that, hope it should be alright!
Stayed 1 night in Aug 2019

6/10 Okay

Joe, Malaysia

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is new and bed was comfy. It is the bathroom accessories that are disappointing. The water pressure is inconsistent and overhead shower accessories didn't perform as what it supposed to. I hope the hotel maintenance team can look into this to enables users have better 3xperience in the future.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Juliet

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
the toilet room so dirty and smells bad! its non smoking area but the room smelled of cigarette.
Stayed 1 night in Mar 2019

8/10 Good

Kok Fuk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

JUNKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019