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"location,staff and service all good"

"Breakfast was phenomenal. Especially liked the Lilium toast. Staff was very cuteous and helpful. Special thanks to Aminul (swimming pool), waiter at breakfast, Sharaz, and evening checkin staff. "

"Ckean big room"

"Friendly staff , smooth early check in, clean room. Location is superb - within walking distance to Kimberley street eateries and KOMTAR. "

"Great staff, nice room, well located! The breakfast is outstanding. A very nice stay at George Town ! "

"Good location, great staff and helpful too. Though within our price range it was a lot more 'luxury' than we are usually comfortable with. Lots and lots of food choices from streetfood to restaurants. The concierge was very helpful with information on hiking Penang Hill Heritage Trail and using the Penang Hill Funicular Train retuning. Very nice hotel."

"The staff was very accommodating. "

"Staff are friendly and helpful"

"Excellent location. Second time I am here and I remain impressed."