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Reviews

4.7 / 5Exceptional
2,440 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Penang City Hall
    11 min walk
  • Popular Location
    Pinang Peranakan Mansion
    12 min walk
  • Popular Location
    Kapitan Keling Mosque
    14 min walk
  • Airport
    Penang (PEN-Penang Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Suite

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Premier Suite

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Writers Suite

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Straits Suite King

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Georgetown Suite King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Studio Suite

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Corner Suite

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Studio Suite Twin

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Suite King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Suite Twin

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Suite Two Queen Beds

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Deluxe Suite Twin

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Suite King NS

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Suite Twin NS

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premier Suite Twin

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premier Suite King GF

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite Twin GT

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Writers Suite Two Queen Beds

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Pinang Suite

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, Eastern And Oriental Hotel is in the city centre and on the waterfront. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Travelling with kids? Consider ESCAPE Adventureplay and Kidland Penang.

Popular Location

What's nearby

  • Penang City Hall - 11 min walk
  • Pinang Peranakan Mansion - 12 min walk
  • Kapitan Keling Mosque - 14 min walk
  • Swettenham Pier Cruise Terminal - 15 min walk
  • Prangin Mall - 17 min walk

Getting around

  • Sungai Petani Station - 44 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

About this property

Eastern And Oriental Hotel

Family-friendly George Town hotel in Downtown George Town, near KOMTAR
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 232 rooms feature thoughtful touches such as espresso makers and slippers, along with free WiFi and 24-hour room service. Guests will also find TVs, premium bedding and coffee/tea makers.
Eastern And Oriental Hotel offers 232 forms of air-conditioned accommodation with espresso makers and a safe. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers, slippers and bidets. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Thai massages.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
Airport shuttle on request

Food and drink

Free buffet breakfast available daily 6:30 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

2 outdoor pools
Children's pool
Fitness centre
Full-service spa

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Malay

Business services

10 meeting rooms
Business centre
Conference space (7535 square feet)

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Massage - hot stone
Massage - sports
Massage - Thai
Massage/treatment rooms
Spa open daily
Treatment room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Linens
Premium bedding

Bathroom

Bathtub or shower
Bidet
Towels

Entertainment

TV

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water

More

Free newspapers
Guidebooks/recommendations
Iron/ironing board
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • Airport shuttle service is available on request from 7:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.
  • Guests booked in the Victory Annex Studio Suite and Victory Annexe Corner Suite check in at the Victory Annex Wing reception. Guests booked in all other room categories check in at the Heritage Wing reception. For more details, please contact the property using the number provided on the booking confirmation email.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per night.

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 302.10 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 150.0 per night
  • A facilities fee includes use of:

  • – Fitness facilities
    – Sauna
    – Spa
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 7:00 AM to 7:00 PM Only registered guests are allowed in the guest rooms.

Property is also known as

  • Eastern Oriental Hotel Penang
  • Eastern Oriental George Town
  • Eastern Oriental Georgetown
  • Eastern And Oriental Hotel
  • Eastern And Oriental
  • Eastern And Oriental Hotel Hotel
  • Eastern And Oriental Hotel George Town
  • Eastern And Oriental Hotel Hotel George Town
4.7

Exceptional

5 - Excellent
1,773
4 - Good
531
3 - Okay
100
2 - Mediocre
27
1 - Poor
9
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 8 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    A bit pricey

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful hotel, convenient location and the staffs are very friendly

    Stayed 5 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Elegant old hotel, beautifully restored. We stayed in the older, original section. It was great. We didn’t look at the newer area, so I don’t know what it’s like. The restaurants are nothing special. The bar is great

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything (well, almost) is wonderful and authentic. Courteous staff. Great location. Only issue we had was shower water temperature which after 10 minutes in the the shower, the water becomes dangerously hot. It doesn't matter how you set it. Even the cold water only came out scalping hot. Not sure what happen. I had to move to the bathtub but after 30 second, the cold water becomes hot too.

    Stayed 3 nights in Feb 2020

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