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2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Terrace/patio
Balcony

Guest reviews

4.6/5 Wonderful
1,306 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationPenang City Hall11 min walk
Popular LocationPinang Peranakan Mansion12 min walk
Popular LocationKapitan Keling Mosque14 min walk
AirportPenang (PEN-Penang Intl.)28 min drive

Choose dates to view prices

  • Deluxe Suite

    4.6/5 guest room rating

    Room amenities

    • 58 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite
  • Premier Suite

    4.6/5 guest room rating

    Room amenities

    • 58 sq m
    • Sea view
    • Sleeps 3
    More detailsPremier Suite
  • Writers Suite

    4.4/5 guest room rating

    Room amenities

    • 135 sq m
    • Sea view
    • Sleeps 3
    More detailsWriters Suite
  • Straits Suite King

    4.2/5 guest room rating

    Room amenities

    • 87 sq m
    • Sea view
    • Sleeps 3
    More detailsStraits Suite King
  • Georgetown Suite King

    4.7/5 guest room rating

    Room amenities

    • 79 sq m
    • City view
    • Sleeps 3
    More detailsGeorgetown Suite King
  • Studio Suite

    4.8/5 guest room rating

    Room amenities

    • 55 sq m
    • Sea view
    • Sleeps 3
    More detailsStudio Suite
  • Corner Suite

    5/5 guest room rating

    Room amenities

    • 123 sq m
    • Sea view
    • Sleeps 3
    More detailsCorner Suite
  • Studio Suite Twin

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sea view
    • Sleeps 3
    More detailsStudio Suite Twin
  • Superior Suite King

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuperior Suite King
  • Superior Suite Twin

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuperior Suite Twin
  • Deluxe Suite Two Queen Beds

    5/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite Two Queen Beds
  • Deluxe Suite Twin

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite Twin
  • Deluxe Suite King NS

    5/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite King NS
  • Deluxe Suite Twin NS

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite Twin NS
  • Premier Suite Twin

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsPremier Suite Twin
  • Premier Suite King GF

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsPremier Suite King GF
  • Premier Suite Twin GT

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsPremier Suite Twin GT
  • Writers Suite Two Queen Beds

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsWriters Suite Two Queen Beds
  • Pinang Suite

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsPinang Suite
  • Georgetown Suite King Basic Amenities

    Room amenities

    • 79 sq m
    • City view
    • Sleeps 3
    More detailsGeorgetown Suite King Basic Amenities
  • Deluxe Suite King Basic Amenities

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite King Basic Amenities

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, Eastern And Oriental Hotel is in the city centre and on the waterfront. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Travelling with kids? Consider Entopia by Penang Butterfly Farm and Kidland Penang.

Visit our George Town travel guide
Map
Popular Location

What's nearby

  • Penang City Hall - 11 min walk
  • Pinang Peranakan Mansion - 12 min walk
  • Kapitan Keling Mosque - 14 min walk
  • Swettenham Pier Cruise Terminal - 15 min walk
  • Prangin Mall - 17 min walk

Getting around

  • Penang Sentral - 32 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

About this property

Eastern And Oriental Hotel

Family-friendly George Town hotel in Downtown George Town, near KOMTAR
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 232 rooms feature thoughtful touches such as espresso makers and slippers, along with free WiFi and 24-hour room service. Guests will also find TVs, premium bedding and coffee/tea makers.
Eastern And Oriental Hotel offers 232 forms of air-conditioned accommodation with espresso makers and a safe. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers, slippers and bidets. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self parking
  • Free covered valet parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 10 meeting rooms
  • Business centre
  • Conference space (7535 square feet)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 7:00 AM to 10:30 PM
Fees may apply; contact the property in advance to make arrangements
Guests booked in the Victory Annex Studio Suite and Victory Annexe Corner Suite check in at the Victory Annex Wing reception. Guests booked in all other room categories check in at the Heritage Wing reception.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night.

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 302.10 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 150.0 per night
  • A facilities fee includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve on-site parking. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Eastern And Oriental Hotel and receive a full refund?
Yes, Eastern And Oriental Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Eastern And Oriental Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Eastern And Oriental Hotel?
As of 15 Jul,2020, prices found for a 1-night stay for 2 adults at Eastern And Oriental Hotel on 24 Jul,2020 start from SG$185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Eastern And Oriental Hotel?
Check-in is from 3:00 PM to 3:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Eastern And Oriental Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 302.10 per vehicle, one-way, applies.
Where is this property located?
This family-friendly George Town hotel is located on the waterfront, within a 15-minute walk of Cheong Fatt Tze Mansion and Penang City Hall. KOMTAR and Penang Times Square are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Eastern And Oriental Hotel

4.6
Wonderful
5 - Excellent
917
4 - Good
303
3 - Okay
58
2 - Mediocre
22
1 - Poor
6
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, strategic location, friendly and attentive staff

Stayed 2 nights in Jun 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I love the colonial architecture and the room is fairly big for 2. Best of all it overlooks the sea of the Malacca Straits. The layout of the bathroom is beautiful with the big bathtub as the focal point. The provision of the his & hers vanity top and wardrobe in the toilet means that i have my own personal storage and space. However I do wish there was a mirror in the bedroom so that I can do a final check before leaving the room.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Mar 2020