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Overview of Berjaya Penang Hotel-formerly known as Georgetown City Hotel

Photo gallery

Guest reviews

3.4/5
315 reviews
Guests rated this property 3.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Highlights

Popular LocationPenang Adventist Hospital3 min walk
Popular LocationGurney Plaza8 min walk
Popular LocationGurney Drive13 min walk
AirportPenang (PEN-Penang Intl.)29 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More details
  • Junior Suite

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 2
    More details
  • Standard Room

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 2
    More details
  • Family Room

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 4
    More details
  • Deluxe Room

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 4
    More details

About this area

George Town

Located in Downtown George Town neighbourhood, Berjaya Penang Hotel-formerly known as Georgetown City Hotel is connected to a shopping centre. The area's natural beauty can be seen at Penang Hill and Ferringgi Beach, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular area attractions. Kidland Penang and Penang Avatar Secret Garden are also worth visiting.

Map
Popular Location

What's nearby

  • Penang Adventist Hospital - 3 min walk
  • Gurney Plaza - 8 min walk
  • Gurney Drive - 13 min walk
  • Island Hospital - 5 min drive
  • Arulmigu Balathandayuthapani Temple - 9 min drive

Getting around

  • Penang Sentral - 40 min drive
  • Penang (PEN-Penang Intl.) - 30 min drive

About this property

Berjaya Penang Hotel-formerly known as Georgetown City Hotel

Central hotel connected to a shopping centre in George Town with free parking
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. All 316 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and flat-screen TVs. Minibars, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Berjaya Penang Hotel-formerly known as Georgetown City Hotel offers 316 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 16 for adults and MYR 16 for children
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Outdoor pool
Shopping

Family friendly

Dry-cleaning service
Corner/local shop
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
Malay

Business services

1 meeting room
Business centre
Computer station
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hairdryer

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 70.0 per night.
Cots (infant beds) are not available

Payment types at the property

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 50 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 16 for adults and MYR 16 for children (approximately)
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Berjaya Penang Hotel-formerly known as Georgetown City Hotel and receive a full refund?
Yes, Berjaya Penang Hotel-formerly known as Georgetown City Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Berjaya Penang Hotel-formerly known as Georgetown City Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Berjaya Penang Hotel-formerly known as Georgetown City Hotel?
As of 3 Jun,2020, prices found for a 1-night stay for 2 adults at Berjaya Penang Hotel-formerly known as Georgetown City Hotel on 23 Jun,2020 start from SG$68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does Berjaya Penang Hotel-formerly known as Georgetown City Hotel have a pool?
Yes, this property has an outdoor pool.
Is Berjaya Penang Hotel-formerly known as Georgetown City Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Berjaya Penang Hotel-formerly known as Georgetown City Hotel?
Check-in begins at 3 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Downtown George Town, this hotel is steps away from One-stop Midlands Park Centre and Penang Adventist Hospital. Gurney Drive and Gurney Plaza are also within 15 minutes.

Guest reviews

3.4
Guest rating
5 - Excellent
37
4 - Good
115
3 - Okay
109
2 - Mediocre
38
1 - Poor
16
3.4
Cleanliness
3.5
Service and Staff
3.6
Amenities
3.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all good

It was just right

Stayed 1 night in Feb 2020

3/5

    I was on the 9th floor Room 906 and our view was a water tank enclosed by a wall. Uncomfortable and disappointed with the view from the room window.

    Stayed 2 nights in Feb 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 4 nights in Dec 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      valuable price and comfortable

      Stayed 1 night in Dec 2019

      3/5

      • Liked: Staff & service
      • Disliked: Property conditions & facilities

      The hotel a bit old

      Stayed 1 night in Dec 2019