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Outdoor pool
View from Room
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPenang Adventist Hospital3 min walk
    Popular LocationPulau Tikus Market11 min walk
    Popular LocationDhammikarama Burmese Buddhist Temple12 min walk
    AirportPenang (PEN-Penang Intl.)35 min drive
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  • Superior Room

    3.9/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 4
    More detailsFamily Room
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room
  • Standard Room

    5/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room
  • Junior Suite

    4.3/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 2
    More detailsJunior Suite

About this area

George Town

Located in Downtown George Town neighbourhood, Berjaya Penang Hotel-formerly known as Georgetown City Hotel is connected to a shopping centre. The area's natural beauty can be seen at Penang Hill and Ferringgi Beach, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular area attractions. Kidland Penang and Penang Avatar Secret Garden are also worth visiting.
Visit our George Town travel guide
Popular Location

What's nearby

  • Penang Adventist Hospital - 3 min walk
  • Pulau Tikus Market - 11 min walk
  • Dhammikarama Burmese Buddhist Temple - 12 min walk
  • Gurney Drive - 13 min walk
  • Gleneagles Penang Medical Centre - 4 min drive

Getting around

  • Penang Sentral - 38 min drive
  • AirportPenang (PEN-Penang Intl.) - 35 min drive

About this property

Berjaya Penang Hotel-formerly known as Georgetown City Hotel

Central hotel connected to a shopping centre in George Town with free parking
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. All 316 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and flat-screen TVs. Minibars, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Berjaya Penang Hotel-formerly known as Georgetown City Hotel offers 316 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 16 for adults and MYR 16 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Indonesian
  • Malay

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 70.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 50 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 16 for adults and MYR 16 for children (approximately)
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Georgetown City Hotel Penang
Berjaya Penang Hotel formerly known as Hotel
Georgetown City Penang
Georgetown City
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town

Frequently asked questions

Can I cancel my reservation for free at Berjaya Penang Hotel-formerly known as Georgetown City Hotel and receive a full refund?
Yes, Berjaya Penang Hotel-formerly known as Georgetown City Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Berjaya Penang Hotel-formerly known as Georgetown City Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Berjaya Penang Hotel-formerly known as Georgetown City Hotel?
As of 30 Oct,2020, prices found for a 1-night stay for 2 adults at Berjaya Penang Hotel-formerly known as Georgetown City Hotel on 8 Nov,2020 start from SG$26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Berjaya Penang Hotel-formerly known as Georgetown City Hotel have a pool?
Yes, this property has an outdoor pool.
Is Berjaya Penang Hotel-formerly known as Georgetown City Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Berjaya Penang Hotel-formerly known as Georgetown City Hotel?
Self-parking is free at this property.
What time is check-in at Berjaya Penang Hotel-formerly known as Georgetown City Hotel?
Check-in begins at 3 PM.
What time is check-out at Berjaya Penang Hotel-formerly known as Georgetown City Hotel?
Checkout is at noon.
Where is Berjaya Penang Hotel-formerly known as Georgetown City Hotel located?
Located in Downtown George Town, this hotel is steps away from One-stop Midlands Park Centre and Penang Adventist Hospital. Gurney Drive and Gurney Plaza are also within 15 minutes.
3.4
5 - Excellent
37
4 - Good
117
3 - Okay
109
2 - Poor
39
1 - Terrible
16

3.4/5

Cleanliness

3.5/5

Staff & service

3.6/5

Amenities

3.1/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
It was just right
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family, Travelled with partner
I was on the 9th floor Room 906 and our view was a water tank enclosed by a wall. Uncomfortable and disappointed with the view from the room window.
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
valuable price and comfortable
Stayed 1 night in Dec 2019

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