Search Chalets in Bansko

"Decent hotel, close to the ski slopes. It's not exceptionally fancy but the SPA area was nice and the apartment was spacious and comfortable"

"Lovely chap who owns and runs the hotel, very pleasant and accommodating. Would definitely recommend "

"Great stay"

"Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too"

"Clean easy to find, with secure off road parking."

"Good breakfast. No elevator. Outdated furniture. Cleanliness was ok. "

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"friendly and helpful staff, good location "

"We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!"

"Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value."

"Es gab leider keinen Aufenthalt, da die Rezeptionistin behauptet es gäbe leine Buchung, obwohl sie sogar bezahlt war. Das Hotel wäre voll mit Kindern, und außerdem gäbe es auch keinen Vertrag mit hotels.com. Wir mussten ein anderes Hotel suchen. Dank hotels.com haben wir den Betrag rückerstattet erhalten ."