Aerial view

Reviews of Hotel Condes de Barcelona

4 out of 5
Hotel Condes de Barcelona
Passeig de Gracia, 73-75, Barcelona

Reviews

9.4

Exceptional

Rating 10 - Excellent. 708 out of 957 reviews" "
Rating 8 - Good. 188 out of 957 reviews" "
Rating 6 - Okay. 42 out of 957 reviews" "
Rating 4 - Poor. 11 out of 957 reviews" "
Rating 2 - Terrible. 8 out of 957 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Audrone

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We supost to have a bottle wine .We didn't have , they gave coupon for free coffe or beer. I ordered a drink in the bar , they told my coupon can't cover drink price:(((
Stayed 3 nights in May 2024

10/10 Excellent

Mahipal, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Behzad

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Josep Corominas, Rooms division manager on 22 May,2024
Querido huésped,Nos alegra mucho que haya depositado su confianza en el Condes de Barcelona eligiéndonos como su hotel de confianza durante estos días que ha pasado en Barcelona. Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.Reciba un cordial saludo,Josep Corominas, Rooms division manager

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend.
Stayed 4 nights in May 2024
Response from Josep Corominas, Rooms division manager on 21 May,2024
Dear Fadi,Thank you for taking the time to share this review.Our team takes great pride in upholding our hotel's standards and ensuring that every guest feels well taken care of. The positive feedback you've shared affirms the dedication we have to the comfort and satisfaction of our guests. We believe it is the little details that help create a truly special stay.We eagerly await the opportunity to welcome you back to Condes de Barcelona.Warm regards,Josep Corominas, Rooms division manager

10/10 Excellent

Sunshine, Goodyear

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Condes de Barcelona after an 11-day cruise and had a great time exploring Barcelona for 2 days. It is located in a busy part of town, lots of shopping and dining options, and just down the street from Casa Mila la Pedrera and Casa Batllo (which we toured and enjoyed). We are walkers and enjoyed the ~25min walk to Sagrada Familia the next morning for early entry (get your tickets a month in advance on the official website! Do the tour and tower climb!) and the walk to to La Rambla is about 20 mins. The roof-top restaurant & bar has great views of the city, Sagrada Familia and Casa Mila up the way. The rooms were comfortable and modern. Any travel items you may need are there ready for you in the room, even a comb, razor, toothbrush/paste. Breakfast wasn't included but considering many restaurants don't even open for breakfast until 9 or later, we are early risers and needed to get on the way to Sagrada Familia by 8am. Good food choices and good coffee. We greatly enjoyed our stay and would stay again!
Stayed 2 nights in May 2024
Response from Josep Corominas, Rooms Division Manager on 15 May,2024
Dear Guest,Thanks for your review about our hotel.We are thrilled to learn that our prime location provided a convenient base for your explorations around Barcelona, including the easy access to iconic sites like Casa Mila La Pedrera and Casa Batllo. It's fantastic to hear that the walks to Sagrada Familia and La Rambla were enjoyable highlights of your visit.Your kind words about the comfort and modernity of our rooms truly resonate with our commitment to providing exceptional living spaces. We are also glad that the room amenities met all your travel needs, adding convenience and ease to your stay.We're also delighted that our rooftop restaurant and bar enhanced your experience with us, offering splendid views of the city alongside a variety of dining choices. It’s always our aim to provide not just a stay, but a memorable experience through our culinary offerings and ambiance.We look forward to seeing you again on a future occasion.Best regards,Josep Corominas, Rooms Division Manager

10/10 Excellent

Linda, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property is impressive. From the beautiful roof top bar with a view of Sagrada Familia to the breakfast buffet in the morning. The very handsome men at the front desk were helpful with restaurant suggestions, directions and ideas for the day. We stayed 7 nights and were very pleased with the location, close to 2 metro stations and a lot of attractions withing walking distance.
Stayed 4 nights in Apr 2024
Response from Josep Corominas, Rooms Division Manager on 13 May,2024
Dear Linda,Thank you for this great feedback about your recent stay.It is truly heartening to hear that our rooftop bar with its panoramic views of the Sagrada Familia left a lasting impression on you. Our commitment to providing a diverse and delectable breakfast buffet is also something we take great pride in.We are particularly grateful for your kind words regarding our front desk team. Their dedication to offering excellent service is part of our endeavor to ensure an unforgettable stay for our guests. The strategic location of Condes de Barcelona, nestled within easy reach of the metro and a stone's throw from many of Barcelona's renowned attractions, is one of our most cherished features.Your satisfaction is our greatest reward, and it is feedback like yours that inspires us to continue providing exceptional service day after day.We look forward to welcoming you back for another memorable stay in the future. Warm regards,Josep Corominas, Rooms Division Manager

10/10 Excellent

marika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely recommend this hotel very clean . Staff is super friendly esp Carlos who went out of his way with dining options .Close to the best shopping and all places to see. The restaurant upstairs is excellent food ! We ate there three times in a week ! I would stay again ! The only thing I would recommend is the hallway to rooms have more light it was a little too dark .
Stayed 6 nights in May 2024
Response from Josep Corominas, Rooms Division Manager on 13 May,2024
Dear Marika,Thank you for taking the time to leave a review of your recent stay.It is heartwarming to know that our commitment to cleanliness met your expectations and contributed to your enjoyable stay. Our team, especially Carlos, is overjoyed to receive your compliments.We are also thrilled that our prime location, nestled in the heart of Barcelona's shopping district and close to iconic sightseeing spots, added convenience to your visit. Moreover, it's a pleasure to learn that our rooftop restaurant not only offered you delectable meals but also became a favourite spot during your stay.Regarding your observation about the hallway lighting, we appreciate you bringing this to our attention. While we strive to create a cozy and welcoming atmosphere, we will certainly review our lighting to enhance our guests' comfort. Condes de Barcelona is always evolving, and guest feedback is instrumental in our continual improvement.We hope to welcome you again in the future. Best wishes.Josep Corominas, Rooms Division Manager

6/10 Okay

tali

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Not very clean
Stayed 1 night in May 2024
Response from Josep Corominas, Rooms division manager on 7 May,2024
Dear Tali,Thank you for taking the time to share this feedback.We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.It would be a pleasure to welcome you for another enjoyable stay.Best wishes,Josep Corominas, Rooms division manager

8/10 Good

NEDA

Travelled with partner
Liked: Cleanliness, staff & service
Very nice location and beautiful rooftop bar and great balcony , the rooms could definitely have some renovations to newer and level up the breakfast.
Stayed 1 night in May 2024
Response from Josep Corominas, Rooms Division Manager on 13 May,2024
Dear Neda,We appreciate your feedback.We are thrilled that our prime location and the ambiance of our rooftop bar met your expectations, and we are glad that the balcony provided a great addition to your stay.We regret to hear that some aspects did not meet your standards. We do recognize that a few of our rooms are in need of refurbishment, and we are happy to let you know that we have a planned renovation due to start in the near future. As for the breakfast, we are constantly refining our selection to ensure a variety of high-quality options for all our guests. Regarding room amenities, we strive to provide the utmost comfort and will take your feedback into consideration for future improvements.Your kind rating of our service is much appreciated, and we are delighted to know that the cleanliness of your room contributed positively to your overall experience.We hope to welcome you back for an improved experience next time.Kind regards,Josep Corominas, Rooms Division Manager

10/10 Excellent

Ljupco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre of the city providing accessibikity to major atractions
Stayed 1 night in Apr 2024
Response from Josep Corominas, Rooms Division Manager on 5 May,2024
Dear Ljupco,Thank you for taking the time to review your stay.Your remarks on our central location, providing easy access to Barcelona's major attractions, are much appreciated. We are glad to hear that our commitment to cleanliness and the condition of our hotel met your expectations.We are also pleased to know that our service and the amenities provided in your room contributed to a memorable experience. Our staff strives to maintain the highest standards of hospitality.We look forward to welcoming you back on a future occasion. Best wishes,Josep Corominas, Rooms Division Manager

6/10 Okay

Jorge

Liked: Staff & service
Stayed 6 nights in Apr 2024
Response from Josep Corominas, Rooms division manager on 21 May,2024
Dear Jorge. We thank you for your comments about your stay at our hotel.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back in the future for an improved stay.Kind regards,Josep Corominas, Rooms division manager

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, but the bed was hard not very comfortable.
Stayed 2 nights in Apr 2024
Response from Josep Corominas, Rooms Division Manager on 22 Apr,2024
Dear Marco,Thank you for your review.We are delighted to hear that you found our location to be excellent and appreciated the high standards of room cleanliness, hotel condition, service, and room amenities. These are aspects we take great pride in and are glad they contributed to your experience.However, we regret to hear that the bed did not meet your comfort expectations. We strive to provide a restful sleep experience and are sorry that this aspect impacted your stay. We are attentive to our guests' feedback and are continually evaluating improvements for their comfort.We look forward to welcoming you back for another visit. Best wishes,Josep Corominas, Rooms Division Manager

10/10 Excellent

Churchill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Josep Corominas, Rooms division manager on 22 Apr,2024
Dear Guest,Thank you for positively reviewing your visit.We are pleased that we were able to meet your expectations.We hope to welcome you back to Condes de Barcelona in the future. Best regards,Josep Corominas, Rooms division manager

10/10 Excellent

Jayne Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect location and had a great roof top bar. Road noise could be heard from our outer room but it didn’t disturb us too much.
Stayed 3 nights in Mar 2024
Response from Josep Corominas, Rooms Division Manager on 22 Apr,2024
Dear Jayne Elizabeth,Thank you for taking the time to share this feedback.It's wonderful to know that our prime location contributed positively to your experience, allowing you to easily explore the beauty of Barcelona. Our rooftop bar's ambiance is something we take great pride in, and we're thrilled you enjoyed it.While we understand that some guests might be sensitive to the vibrancy of our city, we're glad to hear that the road noise was not significantly disruptive to your stay. Our commitment to providing immaculate accommodations is reflected in your satisfaction with the room's cleanliness, and we're elated that the hotel's condition met your expectations. We're also pleased to know that our service lived up to the high standards we strive for every day.Regarding the room amenities, we hope that they met most of your needs and that any concerns were swiftly addressed by our attentive staff. At Condes de Barcelona, our guest's comfort is our top priority, and we continuously work to ensure every aspect of your stay is exceptional.We hope we may have the chance to welcome you back in the future. Kindest regards,Josep Corominas, Rooms Division Manager

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel close to dining places and shopping
Stayed 3 nights in Apr 2024
Response from Josep Corominas, Rooms Division Manager on 22 Apr,2024
Dear Alexandra,Thank you for taking the time to share your review with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We are eagerly awaiting your next visit.Warm regards,Josep Corominas, Rooms Division Manager

8/10 Good

Sean

Stayed 4 nights in Apr 2024
Response from Josep Corominas, Rooms division manager on 7 May,2024
Dear Sean,Thank you for your kind review of your recent stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best regards,Josep Corominas, Rooms division manager

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Josep Corominas, Rooms division manager on 9 Apr,2024
Dear Kari,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another excellent experience with us. Kind regards,Josep Corominas, Rooms division manager

10/10 Excellent

Bea Krizza, Shippensburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it is close to alot of shopping and dining areas.
Stayed 5 nights in Apr 2024
Response from Josep Corominas, Rooms Division Manager on 8 Apr,2024
Dear Bea,Thank you for taking the time to review your stay.We are thrilled to know that you had such a nice time with us and our prime location enhanced your stay, providing convenient access to the finest shopping and dining options. Your highlight of the high standards of cleanliness of our rooms is greatly appreciated. Our team takes great pride in maintaining the hotel's condition and offering exceptional service, and your recognition of their efforts is truly motivating. We are also pleased to hear that the amenities within your room contributed to a comfortable and enjoyable visit.We look forward to welcoming you back.Kind regards,Josep Corominas, Rooms Division Manager

10/10 Excellent

Prince Nasr, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay and best Burget in the city
Stayed 9 nights in Dec 2023
Response from Josep Corominas, Rooms division manager on 26 Mar,2024
Dear Nasr,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,Josep Corominas, Rooms division manager

4/10 Poor

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Josep Corominas, Rooms division manager on 25 Apr,2024
Dear Joseph,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Josep Corominas, Rooms division manager

10/10 Excellent

Jungwon

Stayed 6 nights in Feb 2024
Response from Josep Corominas, Rooms division manager on 1 Apr,2024
Querido huésped,Nos alegra leer que ha disfrutado de una estancia conforme a sus expectativas.Otra vez, mil gracias.Le esperamos pronto de regreso en el Condes de Barcelona.Un saludo cordial,Josep Corominas, Rooms division manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. All employees/staff were exceptional and welcoming. Would definitely stay here again and recommend.
Stayed 3 nights in Mar 2024
Response from Josep Corominas, Rooms Division Manager on 13 Mar,2024
Dear Anna,Thank you for taking the time to review your stay at Condes de Barcelona.We're thrilled to hear that our central location served you well, allowing for convenient exploration of Barcelona's most iconic sights. It's also wonderful to know that our team's exceptional service contributed positively to your stay. We continually strive to create a welcoming environment and memorable experiences for our guests.We look forward to welcoming you back on a future occasion. Best wishes,Josep Corominas, Rooms Division Manager

10/10 Excellent

Wei, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The front desk and staff are always very helpful.
Stayed 2 nights in Mar 2024
Response from Josep Corominas, Rooms Division Manager on 13 Mar,2024
Dear Wei,Thank you very much for this kind review of your stay at Condes de Barcelona.We are thrilled to hear that our front desk and staff were able to assist you effectively. It is our pleasure to offer the highest level of service and we are glad to know we met your expectations. Your appreciation of the overall condition of our hotel and the cleanliness of your room is greatly valued; these are aspects we take great pride in.Wishing you all the best and looking forward to your next visit.Kind regards,Josep Corominas, Rooms Division Manager

10/10 Excellent

Harmen

Stayed 5 nights in Feb 2024
Response from Josep Corominas, Rooms division manager on 26 Mar,2024
Dear Harmen,Thank you very much for this kind rating of your stay at Condes de Barcelona.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again. Best wishes,Josep Corominas, Rooms division manager

10/10 Excellent

Chun wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 3 nights in Feb 2024
Response from Josep Corominas, Rooms division manager on 13 Mar,2024
Dear Chun Wai,Thank you for such a positive review.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We look forward to seeing you on your next visit.Kind regards,Josep Corominas, Rooms division manager

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2024
Response from Josep Corominas, Rooms division manager on 13 Mar,2024
Dear Nicole,Thank you for taking the time to share your experience with us.We're delighted to hear you appreciated our prime location, which offers convenient access to the city's main attractions and is a stone's throw away from Paseo de Gracia.We hope that you will visit us again in the future. Kind regards,Josep Corominas, Rooms division manager

8/10 Good

Talar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Josep Corominas, Rooms division manager on 22 Mar,2024
Estimado huésped,Gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros.Estamos orgullosos de conocer que su estancia ha sido excelente y que todos los aspectos de nuestro hotel han cubierto sus expectativas.Sería muy grato volver a hospedarle.Atentamente,Josep Corominas, Rooms division manager

10/10 Excellent

erick

Stayed 3 nights in Feb 2024
Response from Josep Corominas, Rooms division manager on 13 Feb,2024
Dear Erick,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to have the occasion to welcome you back.Best wishes,Josep Corominas, Rooms division manager

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful in a great location and the hotel staff were exceptional
Stayed 2 nights in Jan 2024
Response from Josep Corominas, Rooms Division Manager on 5 Feb,2024
Dear Kimi,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to hear that the beauty of our property and our prime location contributed positively to your stay. It's gratifying to know that our team made a memorable impact with their exceptional service.We look forward to welcoming you back to our hotel in the future. Kind regards,Josep Corominas, Rooms Division Manager

8/10 Good

Zobeida

Liked: Staff & service
We stay two nights and the unit was dirty needed maintenance the A/C didn’t work. Friendly staff hotel is nearby major tourist attractions
Stayed 2 nights in Jan 2024
Response from Josep Corominas, Rooms Division Manager on 5 Feb,2024
Dear Zobeida,Thank you for taking the time to share your feedback.We're glad to hear that you found our team friendly and our location advantageous for exploring major tourist attractions. Our team strives to provide exceptional service and a prime location for our guests to enjoy the beauty of Barcelona. We regret to hear that there were aspects of your stay that did not meet your expectations. Please rest assured that our air conditioning systems are individually controlled for each room, ensuring comfort for all our guests. We apologize for any inconvenience you may have experienced and will look into the matter promptly. Cleanliness and maintenance are of utmost importance to us, and we continuously work to uphold our high standards.We look forward to welcoming you back in the future. All the best,Josep Corominas, Rooms Division Manager

10/10 Excellent

Wenzao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located on the main street, walking distance between Casa Mila and Casa Batllo. The staff were very friendly. The room was clean and spacious.
Response from Josep Corominas, Rooms Division Manager on 31 Jan,2024
Dear Guest,Thank you for positively reviewing your visit.We're delighted to hear that our central location provided a convenient base for your exploration between Casa Mila and Casa Batllo. It's wonderful to know that our staff's friendliness stood out during your stay. We also appreciate your compliments on the cleanliness and spaciousness of your room, reflecting our commitment to providing comfortable and well-maintained accommodations.We look forward to welcoming you back on your next visit.Best wishes,Josep Corominas, Rooms Division Manager

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and rice room, will come back again
Stayed 3 nights in Jan 2024
Response from Josep Corominas, Rooms Division Manager on 24 Jan,2024
Dear Angela,Thank you for this kind feedback concerning your visit.It's wonderful to hear that you appreciated our hotel's prime location, which indeed provides convenient access to the city's luxury shops and major tourist sites. We're also delighted that the cleanliness of our rooms met your expectations, reflecting our team's dedication to maintaining the highest standards. Your satisfaction with the room amenities is gratifying, as we strive to offer a comfortable and well-equipped space for our guests, including modern conveniences such as complimentary Wi-Fi and a minibar refreshed daily.We look forward to welcoming you back.Best wishes,Josep Corominas, Rooms Division Manager

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful; loved the area with all the dining options, shopping and Gaudi buildings. Very walkable to other areas of the city. Would stay again
Stayed 5 nights in Jan 2024
Response from Josep Corominas, Rooms division manager on 18 Jan,2024
Dear Stéphanie,Thank you so much for these kind comments about your stay.We're thrilled to hear that our team's service stood out during your stay. Our central location is indeed perfect for exploring the city's dining options, shopping, and iconic Gaudi buildings.We appreciate your high regard for our hotel condition, room amenities, and service. It's rewarding to know that these aspects contributed positively to your experience.Thank you for recognizing the cleanliness of our rooms. We strive to maintain high standards and your feedback is valuable in ensuring we continue to provide an exceptional stay for all our guests.We would be glad to have you return for another memorable stay.Best wishes,Josep Corominas, Rooms division manager

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Josep Corominas, Rooms division manager on 18 Jan,2024
Estimada Nancy,Muchísimas gracias por su magnífica valoración.Nos alegra saber que disfrutó de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a los clientes el mejor servicio. Es muy grato que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Esperamos verle pronto de regreso. Un saludo muy cordial,Josep Corominas, Rooms division manager

10/10 Excellent

Olga V, Renton

Stayed 1 night in Jan 2024
Response from Josep Corominas, Rooms division manager on 1 Feb,2024
Estimada Olga,Gracias por sus excelentes valoraciones.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Un cordial saludo,Josep Corominas, Rooms division manager

10/10 Excellent

Yoshitaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for sightseeing. The room is cosy and everything necessary is equipped.
Stayed 2 nights in Jan 2024
Response from Josep Corominas, Rooms division manager on 18 Jan,2024
Dear Yoshitaka,Thank you for this positive feedback.We're thrilled to hear that our central location greatly contributed to your enjoyment of the local sights. It's also gratifying to know that you found the room cosy and well-equipped, reflecting our commitment to comfort and convenience. We appreciate your recognition of the cleanliness of our rooms, the overall condition of the hotel, the service provided by our team, and the amenities offered, as we strive to create exceptional experiences for our guests.We look forward to welcoming you for another pleasant stay. Best wishes for the New Year!Josep Corominas, Rooms division manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Josep Corominas, Rooms division manager on 2 Jan,2024
Dear Geroge,Thank you for taking the time to leave such a great rating of your stay at Condes de Barcelona.We are so pleased to know that you found our hotel to be in excellent condition and appreciated the cleanliness of your room. Furthermore, our team strives to provide impeccable service, so your recognition of their efforts means a great deal to us.We look forward to the pleasure of welcoming you back for another memorable experience.Wishing you a very Happy New Year,Josep Corominas, Rooms division manager

6/10 Okay

Ashley

Stayed 2 nights in Dec 2023
Response from Josep Corominas, Rooms division manager on 27 Dec,2023
Dear Ashley,Thank you for taking the time to share your feedback.We are sorry we fell short in meeting your expectations.However, we would love to know what would have made your stay even better.We hope we may have the chance to welcome you back in the future. Kindest regards,Josep Corominas, Rooms division manager

8/10 Good

Xiang, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Walkable. Breakfast is okay. Ww wish the safety can be better such as room badge demanded for people entering elevators to room floors. We see random people come into hotel elevators.
Stayed 3 nights in Dec 2023
Response from Josep Corominas, Rooms division manager on 26 Dec,2023
Dear Xiang,Thank you for taking the time to share your feedback with us.We're delighted to hear that you found our location convenient for exploring the city on foot, and that our breakfast offerings met your expectations. Regarding your security concerns, we take the safety of our guests very seriously. While we currently have vigilant 24-hour reception oversight, we appreciate your suggestion regarding elevator access and will consider ways to enhance our security measures.We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Warm regards.Josep Corominas, Rooms division manager

10/10 Excellent

Rizzi Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for people visiting Barcelona
Stayed 2 nights in Dec 2023
Response from Josep Corominas, Rooms division manager on 26 Dec,2023
Dear Anne,Thank you for such a positive review.It’s a pleasure to know you had an enjoyable stay and we are pleased to know that our location was convenient for you.We look forward to welcoming you back on a future visit.Kind regards,Josep Corominas, Rooms division manager

2/10 Terrible

Wei, RICHMOND

Travelled with partner
When we stayed in the hotel, the toilet and the shower room are separated by the glass divider, however the water is always leaked from the shower room to the toilet, which makes the toilet super wet all day!! Plus, there’s only 2 pillows available and they are super cheap and uncomfortable. The price of the room doesn’t match the quality. Won’t recommend it
Stayed 2 nights in Nov 2023
Response from Manager on 5 Dec,2023
Dear Wei,Thank you for taking the time to share your feedback.We're sorry to hear about your experience with the shower design and that the pillows did not meet your expectations. We strive to provide comfortable accommodations and our reception team are always available to assist with any concerns. We are dedicated to ensuring the comfort and satisfaction of our guests, and we will take your comments into consideration for future improvements.We hope to have the opportunity to welcome you back. Best wishes,

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every room with a view. The balcony made everything, so wonderful. Everyone was super professional and kind.
Stayed 2 nights in Nov 2023
Response from Manager on 5 Dec,2023
Dear Steven,We thank you for this positive feedback.It's wonderful to hear that the views from our rooms greatly enhanced your stay.Furthermore, our team is delighted that you found our service to be of a high standard and appreciated the professionalism and kindness extended to you.We look forward to seeing you again.Warm regards,

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service! Super welcoming and accommodating staff. It was perfect.
Response from Manager on 5 Dec,2023
Dear Ana,Thank you for taking the time to leave your review.We're delighted that our staff's dedication to service excellence made a lasting impression on you. It's also wonderful to know that the cleanliness of our rooms met your expectations and contributed to a perfect stay. We also take pride in the condition of our hotel and are glad that it enhanced your experience.It would be a pleasure to welcome you back. Best wishes,

10/10 Excellent

Eduardo, Mexico

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, Hotel and location
Stayed 2 nights in Nov 2023
Response from Manager on 5 Dec,2023
Dear Eduardo,We are thrilled to hear about your exceptional experience with us and thank you for sharing your feedback.We're delighted to know that our dedicated staff made a lasting impression on you and contributed to the excellence of your stay. It's wonderful to hear that our hotel's condition met your expectations, reflecting our commitment to providing a first-class environment. We also take pride in the cleanliness of our rooms, ensuring a comfortable and welcoming atmosphere for all our guests.We look forward to the pleasure of welcoming you back in the future.Warm regards,Josep Corominas, Rooms division manager

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location.
Stayed 2 nights in Nov 2023
Response from Josep Corominas, Rooms division manager on 20 Nov,2023
Dear Tricia,Thank you for taking the time to let us know your opinion of your recent stay at Condes de Barcelona.Our location is one of the things we are very proud of about our hotel. We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.We look forward to welcoming you back on a future visit.Kind regards,Josep Corominas, Rooms division manager

10/10 Excellent

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Josep Corominas, Rooms division manager on 17 Nov,2023
Dear Antoinette,Thank you for sharing the review of your stay with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future occasion.Best regards,Josep Corominas, Rooms division manager

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was super friendly
Stayed 3 nights in Nov 2023
Response from Josep Corominas, Room division manager on 6 Nov,2023
Dear Gabriela,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our concierge to be super friendly and that you appreciated the service provided. Our team works hard to ensure that our guests have a pleasant and memorable stay with us.We have taken note of your ratings on room cleanliness, hotel condition, and room amenities. We continuously strive to improve our facilities and services to meet the expectations of our valued guests. Your feedback is essential in helping us achieve this goal.We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards,Josep Corominas, Room division manager

10/10 Excellent

fedva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location was excellent
Stayed 1 night in Oct 2023
Response from Josep Corominas, Room division manager on 27 Oct,2023
Dear Guest,Thank you for sharing your experience at Condes de Barcelona.We are delighted to hear that you found our staff and location to be excellent. Our team is dedicated to providing exceptional service, and our prime location on Paseo de Gracia allows guests to easily explore the city's attractions and shopping areas.We hope to have the pleasure of welcoming you back in the near future. Warm regards,Josep Corominas, Room division manager

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
helpful, friendly staff. Great rooftop bar
Stayed 3 nights in Oct 2023
Response from Josep Corominas, Room division manager on 27 Oct,2023
Dear Valerie,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back. Best wishes,Josep Corominas, Room division manager