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Reviews of Planet Holiday Hotel & Residence

4 out of 5
Planet Holiday Hotel & Residence
Jl. Raja Ali Haji, Sei Jodoh, Batam

Reviews

8.2

Very good

Rating 10 - Excellent. 82 out of 242 reviews" "
Rating 8 - Good. 110 out of 242 reviews" "
Rating 6 - Okay. 31 out of 242 reviews" "
Rating 4 - Poor. 11 out of 242 reviews" "
Rating 2 - Terrible. 8 out of 242 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ripon

Travelled with group
Liked: Staff & service, property conditions & facilities
Stay okay
Stayed 2 nights in Apr 2024

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Sriram

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place with clean rooms and good facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy
Stayed 8 nights in Mar 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service
Water heater is lukewarm all the time Noisy music from level 1 at night, can be heard from the highest floor
Stayed 2 nights in Feb 2024

10/10 Excellent

Muhammad

Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024

6/10 Okay

Sean Ryan

Travelled with family
Liked: Staff & service
Disliked: Amenities
There is only 1 restaurant at the hotel that is only available to dining for dinner and the buffet items isn’t that much that was why we decided to give the restaurant a miss
Stayed 3 nights in Feb 2024

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

hasini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Kannan

Stayed 2 nights in Nov 2023

10/10 Excellent

KAH LOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff all around
Stayed 5 nights in Nov 2023

4/10 Poor

Kaith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 3 non smoking rooms and paid in full in advance. When we reached the hotel to check in, we were told there were no non smoking rooms left. We waited for more than 2 hours because we only wanted non smoking rooms as most of us are seniors and we have weak lungs. In the end, 2 rooms were given to us and we waited another half an hour for the last room. Then we were told that the last room was also a non smoking room. To our horror, we realised they lied to us and gave us a smoking room. The whole room was very smoky, the toilet was worst. We were not able to breathe well. We called the front office to change room but they said no room available till the next day. At night, there was a live band, the music was so loud that we were not able to sleep. Called up the front office and they said the noise was from the next building and there was nothing much they could do. The live band continued till 12 midnight. The next day at 7 am, we could hear someone practising on the drums. The bath towels were almost black in colour, very dirty. Overall not a pleasant experience there. We do not recommend this hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
Stayed 3 nights in Aug 2023

6/10 Okay

Jacqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Aircon was noisy. Soundproofing is bad, can hear traffic from outside. Breakfast was poor with poor service from station expecially for eggs. Ordered early for eggs but eggs were served first for people who queue first.
Stayed 1 night in Aug 2023

10/10 Excellent

EDDIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Aye

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very gross area. Corridor are smelly . front desk staff need to be train. This hotel is worst of all .spend $10 more to get new hotels this is very old hotel with very lousy service. Very gross facilities even got Indian Ghost at room 927.
Stayed 1 night in Jul 2023

8/10 Good

Hui Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

Mahinder

Stayed 1 night in Jun 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
Hotel is a bit old but nice enough. Pool area smaller than pictures show. No beer in Hotel or pool side so if you like a beer at the pool dont book here!
Stayed 1 night in Jun 2023

10/10 Excellent

Kim Chye

Stayed 1 night in May 2023

6/10 Okay

Seah

Disliked: Cleanliness, property conditions & facilities, room comfort
Satisfactory
Bath tub stopper can’t operate.
Stayed 3 nights in Apr 2023

8/10 Good

Joseph Teo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok, Is just the room carpet make my feet itchy
Stayed 2 nights in Mar 2023

8/10 Good

Didier

Stayed 1 night in Mar 2023

10/10 Excellent

Jim

Stayed 6 nights in Feb 2023

6/10 Okay

CHEE KWONG

Business traveller
Disliked: Property conditions & facilities
Weak and Unstable WiFi. Have to switch hotel as room and lobby Wifi is very unstable. Have to resort to mobile data. Heard this in the earlier comments. But choose to stay, now regretted. Laundry only delivered when you call up to pay -unexpected service in grand hotel like this. Gym equipment missing links , weights are all over the place. Messy
Stayed 8 nights in Feb 2023

4/10 Poor

Shane

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Don’t go
Dirty & smelling of smoke
Stayed 2 nights in Feb 2023

8/10 Good

Didier

Stayed 3 nights in Feb 2023

6/10 Okay

Seah

Disliked: Staff & service, property conditions & facilities
Basin was slow for drainage water. Toilet bowl flushing was bad.
Stayed 4 nights in Jan 2023

8/10 Good

chantelle

Stayed 1 night in Dec 2022

10/10 Excellent

Tong Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money.

10/10 Excellent

Pang

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
1 day couple vacation
Stayed 1 night in Nov 2022

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Wei

Travelled with partner
Liked: Cleanliness
Unstable wifi connection and daily renewed of key card (i stayed 3 nights, so i had to renew for 3 times) are the worst thing happened to me during my staycation here. On top of that, i've got bitten by some kind of flies or insects during my stay in the room, especially during my sleep. Definitely not returning to this hotel again.
Stayed 3 nights in Nov 2022

10/10 Excellent

Kim Chye

Stayed 1 night in Sep 2022

10/10 Excellent

MOHAMMED KASSIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was amazing location and very convenient for me. If you are a party person then this is the right hotel to be in …
Stayed 5 nights in Jul 2022

10/10 Excellent

Ashton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

saravanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Abdul samad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2020

8/10 Good

Boom Chye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon not cool
Stayed 1 night in Dec 2019

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Stayed 5 nights in Dec 2019

8/10 Good

shaifol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and located near to the Nagoya Mall.Security no issue.Price is affordable and superior room very spacious
Siperior room
Stayed 2 nights in Dec 2019

8/10 Good

Chok Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Irene, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is Big & clean for the deluxe.. Free shuttle bus should include weekday. We hv to walk abt 15min to reach the shopping mall Outside the hotel is very quite,No shop around the hotel.. Good for people tat needs good rest.. Thanks PLANET HOTEL ..😎😎WE ENJOY OUR STAY THERE
Stayed 1 night in Dec 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Muhammad Aslam choudrey

Travelled with group
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff a bit slow, overall okay. Convenient to nagoya hill n harbour bay.
Stayed 1 night in Nov 2019