- Liked: Room comfort
- Disliked: Staff & service
Standards dropped after hotel rating rised online
I always check in to The Evitel each time I visit the Batam.(I have visited that place ever since they first started out their business) My recent visit (2Jan 2020 to 5 Jan 2020) was not a pleasant one though. Laundry service standard sucks big time and also, instead of going down for free breakfast buffet (which is horrible!!!!), I tried ordering from their Ala-Carte Room service breakfast (Nasi Lemak). Their restaurant staff however stated that only the items (leftovers from breakfast buffet going on downstairs) is available for room service breakfast! I was shocked!!!! Then why the hell should I even bother ordering from the room service Ala-carte menu????