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4.2 / 5Very Good
432 reviews

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    About this area

    Located in Batam, Swiss-Belhotel Harbour Bay is in the business district and near the bay. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Batam Center Shopping Area.

    Getting around

    • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

    Restaurants

    • Where to eat
    • Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner.
    • Lobby Lounge and Bar – Serves light fare.
    • Swiss Cafe – Al fresco dining café offering international cuisine. Serves breakfast and light fare.

    About this property

    Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 179 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Other amenities available to guests include minibars, rainfall showerheads and coffee/tea makers.

    Policies

    Check-in

    Check-in between 2 PM - midnight
    Minimum check-in age - 17

    Special check-in instructions

    There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.
    24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Up to 2 children stay free when using existing bedding.
    • Rollaway/extra beds are available for IDR 300000.0 per night.
    • Cribs (infant beds) are available for IDR 300000 per night.

    Pets

    • No pets or service animals allowed

    Payment types at the property

    American Express
    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: IDR 145000 for adults and IDR 72500 for children (approximately)
    • Airport shuttle fee: IDR 205000 per vehicle
    • Crib (infant bed) fee: IDR 300000 per night
    • Rollaway bed fee: IDR 300000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
    • Noise-free guestrooms cannot be guaranteed.

    We should mention

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

    Property is also known as

    • Swiss-Belhotel Harbour Bay Hotel Batam
    • Swiss-Belhotel Harbour Bay Hotel
    • Swiss-Belhotel Harbour Bay Batam
    • Swiss-Belhotel Harbour Bay
    • Swiss Belhotel Harbour Batam
    • Swiss-Belhotel Harbour Bay Hotel
    • Swiss-Belhotel Harbour Bay Batam
    • Swiss-Belhotel Harbour Bay Hotel Batam

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Free extended parking
    • Free nearby parking
    • 24-hour pick-up airport shuttle (surcharge)
    • Airport shuttle on request
    • Local area shuttle (surcharge)
    • Free shopping centre shuttle
    • Limo/town car service

    Food and drink

    • Breakfast available for a fee: IDR 145000 for adults and IDR 72500 for children
    • 2 restaurants and 1 coffee shop/cafe
    • 1 poolside bar and 1 bar
    • 24-hour room service

    Things to do

    • Billiards/pool table
    • Fitness centre
    • Nightclub
    • Outdoor pool
    • Spa services

    Family friendly

    • Cots/infant beds (surcharge)
    • Dry-cleaning service
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Lift
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Indonesian

    Business services

    • Business centre
    • Meeting rooms

    Outdoors

    • Garden
    • Terrace

    Spa

    • Massages

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Assistive listening devices available

    More

    • Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Cots/infant beds (surcharge)
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hairdryer
    • Rainfall showerhead

    Entertainment

    • TV channels
    • LCD TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    More

    • Connecting rooms available
    • Desk
    • In-room massage
    • Phone
    • Safe
    • Slippers

    Nearby things to do

    Where to eat

    • Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner.
    • Lobby Lounge and Bar – Serves light fare.
    • Swiss Cafe – Al fresco dining café offering international cuisine. Serves breakfast and light fare.
    4.2

    Very Good

    5 - Excellent
    169
    4 - Good
    196
    3 - Okay
    48
    2 - Mediocre
    14
    1 - Poor
    5
    4.1
    Cleanliness
    4.2
    Service and Staff
    3.9
    Amenities
    4.1
    Property condition

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Great Stay!! Close to a lot of attractions. Would come back to this hotel again.

      Stayed 1 night in Oct 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities
      This traveller didn’t leave comments with their review
      Stayed 1 night in Oct 2019

      3/5

      • Liked: Cleanliness, staff & service
      • Disliked: Amenities

      Really nothing much around the hotel beside being close to the custom.

      Stayed 1 night in Oct 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      This traveller didn’t leave comments with their review
      Stayed 1 night in Sep 2019

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