Exterior
Check availability

Reviews of Zest Harbour Bay Batam by Swiss-Belhotel International

3 out of 5
Zest Harbour Bay Batam by Swiss-Belhotel International
Jl. Duyung Sei, Jodoh, Batu Ampar, Batam, Riau Islands

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 258 reviews" "
Rating 8 - Good. 118 out of 258 reviews" "
Rating 6 - Okay. 41 out of 258 reviews" "
Rating 4 - Poor. 18 out of 258 reviews" "
Rating 2 - Terrible. 8 out of 258 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rusdi Bin

Travelled with family
Liked: Amenities
Near to ferry terminal
Stayed 2 nights in Jan 2024
Response from MK on 7 Feb,2024
Dear Mr. Rusdi,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management

10/10 Excellent

Wai Keat

Travelled with partner
Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

JUNAIDAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near ferry
Stayed 1 night in Oct 2023
Response from Miko on 11 Oct,2023
Dear Mrs. Junaidah, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management

8/10 Good

Teck Kian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Air Condition
The air condition was not working properly, but they manage to change a room.
Stayed 1 night in Sep 2023
Response from Miko on 16 Sept,2023
Dear Mr. Teck Kian, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We sincerely apologize for any inconvenience you may have experienced during your last visit. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management

2/10 Terrible

Michael

Stayed 1 night in Sep 2023

4/10 Poor

Seah

Stayed 1 night in Aug 2023

4/10 Poor

Seah

Stayed 1 night in Aug 2023
Response from Yayan on 24 Aug,2023
Dear Valued Guest, Warmest Greeting from Zest Harbour Bay, Batam.Thank you for taking your time to review your stay with us at Zest Harbour Bay, Batam.We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience.We are looking forward the opportunity to welcoming you back.With kind regards,The Management

10/10 Excellent

Thiam Hua

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Jul 2023
Response from HM on 18 Jul,2023
Dear Mr. Thiam Hua, Warmest Greetings from Zest Hotel Harbour Bay, Batam. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you back again soon and we are always happy to serve you With kind regards, Hotel Manager

8/10 Good

Sriswarna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from HM on 18 Jul,2023
Dear Mr/s Sriswarna, Warmest Greetings from Zest Hotel Harbour Bay, Batam. We appreciate your feedback regarding your stay at the Zest Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you back again soon and we are always happy to serve you With kind regards, Hotel Manager

6/10 Okay

Daniel

Stayed 2 nights in Feb 2023

10/10 Excellent

CLEMENT

Stayed 2 nights in Jan 2023
Response from Yayan on 24 Feb,2023
Dear Mr/Mrs ClementGreetings from Zest Hotel Harbour Bay Batam!Thank you for choosing Zest Hotel Harbour Bay batam, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,The Management

10/10 Excellent

CLEMENT

Stayed 1 night in Jan 2023
Response from Yayan on 24 Feb,2023
Dear Mr/Mrs ClementGreetings from Zest Hotel Harbour Bay Batam!Thank you for choosing Zest Hotel Harbour Bay batam, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,The Management

10/10 Excellent

Tan Chun Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite choice of hotel when travelling to Batam
Response from Fitri Siregar on 9 Jan,2023
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank you for your feedback and describe your experience during your stay with us. We are looking forward to the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

Palamurugan

Stayed 1 night in Dec 2022
Response from Fitri Siregar on 9 Jan,2023
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank you for your feedback and we are looking forward to the opportunity to welcoming you back. With kind regards, The Management

10/10 Excellent

Hashim Hussein

Stayed 1 night in Dec 2022
Response from Fitri Siregar on 9 Jan,2023
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank you for your feedback and we are looking forward to the opportunity to welcoming you back. With kind regards, The Management

4/10 Poor

Toh

Disliked: Amenities
Bed creepy, noisy, sound echo from corridor
Response from Fitri on 6 Dec,2022
Dear Valued Guest, Warmest greetings from Zest Hotel Harbour Bay, Batam. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We Hope your next visit will be as pleasant as the previous one with kind regards, The Management

6/10 Okay

MD Shabir, Singapore

Travelled with group
Hmmm
Stayed 1 night in Oct 2022
Response from Fitri Siregar on 14 Oct,2022
Dear Valued Guest, Warmest greetings from Zest Hotel Harbour Bay, Batam. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We Hope your next visit will be as pleasant as the previous one with kind regards, The Management

8/10 Good

AB Ghani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard
Stayed 1 night in Sep 2022
Response from Yayan on 21 Sept,2022
Dear Valued Guest, Warmest Greeting from Zest Hotel Harbour Bay, Batam.We appreciate your comments regarding your stay at the Zest hotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

8/10 Good

Cheng Loke Clement

Travelled with family
Disliked: Property conditions & facilities
Staff were polite but room amenities less stan satisfaction, electric charging port broke down, shampoo not top up.
Stayed 1 night in Aug 2022
Response from Ya2n on 30 Aug,2022
Dear Valued Guest, Warmest Greeting from Zest Hotel Harbour Bay, Batam.We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less items inside hotel room. No kettle and refrigerator and slipper inside room
Stayed 3 nights in Aug 2022
Response from Yayan on 16 Aug,2022
Dear Mr/s Seah Thank you for taking the time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward to the opportunity to welcome you back. With kind regards, The Management

8/10 Good

Tri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Yayan on 9 Aug,2022
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam! Thank you for taking the time to record your comments, following your stay at Zest Hotel Harbour Bay, Batam. We are delighted to hear that we were able to exceed your expectations with our personalized service. We are looking forward the opportunity to welcome you back. With kind regards, The Management

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from The Management on 4 Aug,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us. We would like to thank for your feedback and describe your experience during your stay with us. With kind regards, The Management

10/10 Excellent

Verified traveller

Stayed 13 nights in Mar 2020
Response from The Management on 16 Apr,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 Excellent

Verified traveller

Stayed 19 nights in Mar 2020
Response from The Management on 16 Apr,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Toilet is not so clean, drainage choke at the shower area and wash hand sink. Please look into this problem
Stayed 1 night in Feb 2020
Response from Yayan on 24 Feb,2020
Dear Valued Guest, Warmest Greeting from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 Excellent

CLEMENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected stay
We have been staying with THH ZEST Hotel for many times. ZEST never disappoints us and we always every stay with them.
Stayed 3 nights in Feb 2020
Response from Yayan on 17 Feb,2020
Dear Mr Clement Greetings from Zest Hotel Harbour Bay, Batam! Thank you for taking the time to record your comments, following your stay at Zest Hotel Harbour Bay, Batam. We are delighted to hear that we were able to exceed your expectations with our personalized service. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

Ann Soon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Zest February 2020
The stay was comfortable was this price.
Stayed 2 nights in Feb 2020
Response from The Management on 15 Feb,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty toilet
Room is dirty. Breakfast is bad with limited space to walk in the restaurant. Very squeezy and food is worst of all. Toilet was very dirty. My last visit unless the whole world has no more hotel to go.
Stayed 1 night in Nov 2019
Response from Yayan on 11 Feb,2020
Dear Valued Guest, Warmest Greeting from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

SAHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Short overnight stay n check out early
Very good
Stayed 1 night in Jan 2020
Response from Yayan on 7 Feb,2020
Dear Mr Sahad Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity of welcoming you back with our better With kind regards, The Management

4/10 Poor

N

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
For a price charged is not worth it.
Stayed 2 nights in Jan 2020
Response from Yayan on 3 Feb,2020
Dear Valued Guest, Warmest Greeting from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback for our better improvement. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should provide coffee and tea making in every room.
Stayed 1 night in Jan 2020
Response from Yayan on 1 Feb,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We have taken on board all the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity of welcoming you back with our better. With kind regards, The Management

8/10 Good

BatamVisit, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to ferry terminal and room was clean. There was no kettle and the safe needed to change battery.
Stayed 1 night in Jan 2020
Response from The Management on 21 Jan,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to take this opportunity to introduce our hotel with the concept of Budget Lifestyle Bed and Breakfast, therefore kettle available by request. We have taken on board the feedback for our better improvement. We are looking forward the opportunity of welcoming you back. Thank you, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from The Management on 21 Jan,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

Teck Kian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Yayan on 13 Jan,2020
Dear Mr Teck Kian Warmest Greeting from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We are delighted to hear that we were able to exceed your expectations with our personalized service. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it here because it's near to Harbour Bay Ferry Terminal.
Stayed 1 night in Jan 2020
Response from Yayan on 12 Jan,2020
Dear Valued Guest, Warmest Greeting from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We are delighted to hear that we were able to exceed your expectations with our location. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel bed is good Nice view. But negative point is no complimentary coffee or tea bags with hot water kettle provided in the room at all.
Stayed 2 nights in Jan 2020
Response from Yayan on 10 Jan,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Yayan on 9 Jan,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay ok but not the surrounding area
Hotel stay is ok. But there is nothing much you can do in Harborbay area.
Stayed 1 night in Dec 2019
Response from The Management on 8 Jan,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020
Response from Yayan on 8 Jan,2020
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 Excellent

BEE LIAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, quite new and comfortable
Next to Harbour Bay ferry terminal, walking distance to seafood restaurants, clubbing, shops & supermarket. 10 mins taxi to Nagoya.
Stayed 1 night in Dec 2019
Response from Yayan on 31 Dec,2019
Dear Mrs Bee Lian Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good they serving all good to me keep going on the same way
Stayed 1 night in Dec 2019
Response from Yayan on 29 Dec,2019
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We are delighted to hear that we were able to exceed your expectations with our personalized service. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice if you want to stay near the ferry jetty. You can walk out from the harbour bay if you want to use Grab because it was prohibited for Grab driver to take passenger in the Harbour Bay but they are allowed to send direct in front of the hotel. Have seafood restaurant nearby.
Stayed 2 nights in Dec 2019
Response from The Management on 29 Dec,2019
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

KC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to ferry terminal at Harbour Bay
Very convenient to ferry terminal at Harbour Bay. Within minutes of walking distance. Plenty of F & B outlets nearby but many empty shop lots and shop lots within mall around the area. Odd number rooms have a view of Singapore. Room specious.
Stayed 1 night in Dec 2019
Response from Yayan on 23 Dec,2019
Dear Mr. KC Chye Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 Excellent

Jen Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home.
A great place to relax. Close to the Kelong Seafood area, walking distance to the jetty, very friendly staff and flexible check-in time and late check out. Breakfast could be better but still better than breakfast in many European hotels.
Stayed 1 night in Dec 2019
Response from Yayan on 17 Dec,2019
Dear Mr. Jen Janice Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We are delighted to hear your positive feedback and to hear how the staff are able to connect with our valued guest to create a memorable experience . We look forward to welcoming you back. Thank you, The Management

8/10 Good

Chee Lum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Yayan on 9 Dec,2019
Dear Mr. Chee Lum Chan Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to the ferry terminal. Town is 15 mins walk away.
Stayed 2 nights in Nov 2019
Response from Yayan on 2 Dec,2019
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from The Management on 30 Nov,2019
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

4/10 Poor

Abdul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Sink choked..aircon not cold enough.
Stayed 1 night in Nov 2019
Response from The Management on 30 Nov,2019
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We have taken on board the feedback for our better improvement. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Jetty port. Hotel is clean.
Stayed 1 night in Nov 2019
Response from Yayan on 11 Nov,2019
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management