Ratings based on 209 verified reviews

3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Singapore

Posted 18 Jan 2020
Close to ferry terminal and room was clean. There was no kettle and the safe needed to change battery.
Comment from Hotel Management
21 Jan 2020 by The Management, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to take this opportunity to introduce our hotel with the concept of Budget Lifestyle Bed and Breakfast, therefore kettle available by request. We have taken on board the feedback for our better improvement. We are looking forward the opportunity of welcoming you back. Thank you, The Management
4 out of 5
by a verified traveller

Posted 17 Jan 2020
Comment from Hotel Management
21 Jan 2020 by The Management, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
5 out of 5
by a verified traveller from Singappre

Posted 11 Jan 2020
I like it here because it's near to Harbour Bay Ferry Terminal.
Comment from Hotel Management
12 Jan 2020 by Yayan, Hotel Management
Dear Valued Guest, Warmest Greeting from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We are delighted to hear that we were able to exceed your expectations with our location. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
4 out of 5
by a verified traveller

Posted 9 Jan 2020
Hotel bed is good Nice view. But negative point is no complimentary coffee or tea bags with hot water kettle provided in the room at all.
Comment from Hotel Management
10 Jan 2020 by Yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
4 out of 5
by a verified traveller

Posted 8 Jan 2020
Comment from Hotel Management
9 Jan 2020 by Yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
3 out of 5
by a verified traveller

Posted 6 Jan 2020
Comment from Hotel Management
8 Jan 2020 by Yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
5 out of 5
by a verified traveller

Posted 28 Dec 2019
All is good they serving all good to me keep going on the same way
Comment from Hotel Management
29 Dec 2019 by Yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We are delighted to hear that we were able to exceed your expectations with our personalized service. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
4 out of 5
by a verified traveller

Posted 1 Dec 2019
Location is close to the ferry terminal. Town is 15 mins walk away.
Comment from Hotel Management
2 Dec 2019 by Yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
4 out of 5
by a verified traveller

Posted 29 Nov 2019
Comment from Hotel Management
30 Nov 2019 by The Management, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
5 out of 5
by a verified traveller

Posted 9 Nov 2019
Very near to Jetty port. Hotel is clean.
Comment from Hotel Management
11 Nov 2019 by Yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management