Ratings based on 187 verified reviews

3.9 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller from SIngapore

Posted 9 Sep, 2019
Brand new hotel but staff where slow and a bit disorganised.
Comment from Hotel Management
10 Sep, 2019 by Yayan, Hotel Management
Dear Valued Guest, Warmest Greeting from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback for our better improvement. We are looking forward the opportunity to welcoming you back. Thank you, The Management
4 out of 5
by a verified traveller

Posted 7 Sep, 2019
Comment from Hotel Management
9 Sep, 2019 by Yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We have taken on board the feedback for our better improvement. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
5 out of 5
by a verified traveller from Singapore

Posted 31 Aug, 2019
Very near to ferry terminal. Easy access. Walking distance.
Comment from Hotel Management
1 Sep, 2019 by The Management, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
5 out of 5
by a verified traveller

Posted 18 Aug, 2019
Comment from Hotel Management
19 Aug, 2019 by Yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We have taken on board the feedback for our better improvement. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
4 out of 5
by a verified traveller

Posted 15 Aug, 2019
Comment from Hotel Management
16 Aug, 2019 by yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We have taken on board the feedback for our better improvement. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
4 out of 5
by a verified traveller

Posted 14 Aug, 2019
No comments. But hotel is near the ferry terminal...easy to access,
Comment from Hotel Management
14 Aug, 2019 by yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
1 out of 5
by a verified traveller

Posted 12 Aug, 2019
Comment from Hotel Management
14 Aug, 2019 by yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
3 out of 5
by a verified traveller

Posted 12 Aug, 2019
Comment from Hotel Management
14 Aug, 2019 by yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
4 out of 5
by a verified traveller

Posted 11 Aug, 2019
Good if u re in a budget. Room does not have hot water boiler, tea bags,coffee and fridge. But staff willing to help us put our beers bought from outside in the restaurant fridge. The outside of the hotel nice to sit and drink. The breakfast was fine but dont expect to have much variety. But the small spread was nice especially their porridge. Just a place to sleep and do ur activities. The mattress was not so comfy, abit to the spring type but ok for jus 1 or 2 nights. Safe and situated in a quiet place.
Comment from Hotel Management
14 Aug, 2019 by yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We have taken on board the feedback for our better improvement. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
4 out of 5
by a verified traveller

Posted 1 Aug, 2019
For the price we paid for a night (SGD35), it's definitely a fantastic deal! We got a room on the 6th floor, overlooking the sea. Room size is definitely decent for two adults, although the toilet is on the small side. Even came with bottled mineral water, toothbrushes and toothpaste. Cleanliness wise, not in the best condition. Breakfast buffet was decent. Location is perfect - so close to the ferry terminal, with a convenience store just a few steps away.
Comment from Hotel Management
2 Aug, 2019 by yayan, Hotel Management
Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. It is our objective to meet and actually exceed the expectations of our customer. We have taken on board the feedback for our better improvement. We are looking forward the opportunity to welcoming you back. With kind regards, The Management