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"Family had a great stay. "

"Jerry and everyone at the front desk was very nice and helpful. "

"The hotel was around everything that it made everything walkable. Grand station is location right in front so that was convenient as well when we had to take it. The hotel was clean and spacious. They offer complimentary bag drop off if you arrive early or have a later flight so you can roam around the city freely "

"Excellent choice for Chicago hotel"

"The room and view were super nice. Even with not being on the waterfront side of the build we werent disappointed. Check in staff could be nicer but the bar staff was excellent. Nice and informative for travelers. The pier was i. Walking distance. Food and shopping all around and spotless insude and out. Really enjoyed the stay"

"We really enjoyed the hotel! Loved the friendliness of staff and the lobby smells amazing! What a hidden gem and we are coming back every year!"

"Great"

"Great spot, good location, nice rooms. "

"Ambassador went out of his way when the place was overbooked. He needs a raise!!! Went above and beyond to accommodate us at 2am due to flight delays."