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Reviews of eSuites Savassi Toscanini

3.5 out of 5
eSuites Savassi Toscanini
Rua Arturo Toscanini, 61, Savassi, Belo Horizonte, MG

Reviews

9.0

Wonderful

Rating 10 - Excellent. 385 out of 674 reviews" "
Rating 8 - Good. 225 out of 674 reviews" "
Rating 6 - Okay. 50 out of 674 reviews" "
Rating 4 - Poor. 7 out of 674 reviews" "
Rating 2 - Terrible. 7 out of 674 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Davi

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Older a/c units that make a lot of noise. You can hear the next room. First room we got made us have an extreme respiratory allergic reaction. Not worth the stay. Very disappointed.
Stayed 7 nights in Jan 2024
Response from Helder Martins / Supervisor de Recepção on 31 Jan,2024
Thank you for choose the Esuites Savassi Toscanini. Your comments are very important because it shows some points to need better in our hotel. We kind apologize about everyting that was not good in your stay, like room service and staff. Will be a pleasure if someday you returned and give us a new oportunity to change this bad impression.

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very comfortable with helpful staff and within walking distance to good restaurants and shopping. I highly recommend it.
Stayed 9 nights in Dec 2023
Response from Helder Martins / Supervisor de Recepção on 10 Jan,2024
Dear Ricardo, thank you for choose the Esuites Savassi Toscanini. Come back always!

8/10 Good

Juan, South Milwaukee

Liked: Cleanliness, staff & service, amenities
Very safe and convenient location. I stayed at property 7 years ago. The staff is excellent. I walked everywhere.
Stayed 8 nights in Mar 2023
Response from Helder Martins / Supervisor de Recepção on 10 Apr,2023
Mr. Juan, we are very happy with yours comments. Is always a pleasure receive you here. Please, come back again more times.

10/10 Excellent

Timothy s

Stayed 3 nights in Feb 2023
Response from Helder Martins / Supervisor de Recepção on 21 Mar,2023
Prezado Timothy, obrigado pela sua avaliação.Volte sempre!

10/10 Excellent

Thatiana, Framingham

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great location. Walking distance to a lot of places. Very friendly and polite staff. Food at the restaurant was very good, and I thought prices were fair. Room is spacious, comfortable bed and pillows, and shower head was the best I ever had in a hotel. Definitely recommend and I will stay here again when returning to Belo Horizonte.
Stayed 8 nights in Oct 2022
Response from Helder Martins / Supervisor de Recepção on 18 Oct,2022
Mr. Thatiana, thank you so much about your review. We are happy to know that you had a good stay in our hotel. Will be a pleaseure to see you here again.

8/10 Good

Juan-Ettienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at ESuites
Stayed here for the Exposibram 2022. Hotel is comfortable, clean and in a great area - Savassi. Staff speak English, have a well equipped gym, steamroom and sauna as well as spa on site. Only complaint is that the room wasn’t as sound proof as required and the street was noisy from time to time.
Stayed 5 nights in Sep 2022
Response from Helder Martins / Supervisor de Recepção on 3 Oct,2022
Dear Mr. Juan, thank you so much for yours reviews. Our team is very happy to know tha your stay with us was good. We kind apologize about noisy in the room. Check back often!

10/10 Excellent

Wanderlan

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about it. Staff was ultra friendly, specially at the restaurant. Food was great. The thing I like the most is that the hotel is located in a very quiet neighborhood and in a street with little traffic. Great place.
Stayed 2 nights in Sep 2022
Response from Helder Martins / Supervisor de Recepção on 12 Sept,2022
Dear Mr. Wanderlan, thank you very much for your review. We are glad that you liked our hotel and our location. Check back often.

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2022
Response from Helder Martins / Supervisor de Recepção on 22 Jul,2022
Prezado Sr. Alexandre, obrigado pela sua avaliação. Esperamos vê-lo novamente por aqui.

8/10 Good

cristino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing,everything very good
Stayed 2 nights in Feb 2022
Response from Helder Martins / Supervisor de Recepção on 17 Feb,2022
Thank you for your review. Check back often.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice, excellent location
Stayed 1 night in Dec 2021
Response from Thiago Miranda - General Manager on 16 Jan,2022
Prezada Sra. Mônica, Muito obrigado pelos comentários. Nossa localização é realmente diferenciada. Volte sempre! Atenciosamente, Thiago Miranda Gerente Geral

2/10 Terrible

katherine d

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Roberto j

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean, fair breakfast but noise.
It is well located, near Savassi with a lot of facilities close. Hotel workers are in general friendly. The lower point is you can hear your neighbor talk clearly. Breakfast is fair.
Stayed 6 nights in Aug 2021
Response from Thiago Miranda - Gerente Geral on 26 Aug,2021
Prezado Roberto, Muito obrigado pela avaliação. Ela é importante para que possamos sempre melhorar os serviços que prestamos. Volte sempre! Atenciosamente, Thiago Miranda Gerente Geral

10/10 Excellent

Maria Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond my expectations!
It was a great stay! Good service, comfortable rooms, clean and perfect location.
Stayed 4 nights in Aug 2021
Response from Thiago Miranda - Gerente Geral on 26 Aug,2021
Prezada Maria Angélica, Obrigado por nos avaliar. Estamos contentes que tenha gostado das nossas instalações, atendimento e localização. Esperamos vê-la novamente por aqui. Atenciosamente, Thiago Miranda Gerente Geral

10/10 Excellent

MC, Texas, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked most was the location, on-site parking, breakfast, comfortable room, cleanliness, gym facilities, and value. I would return and highly recommend.
Stayed 2 nights in Nov 2020
Response from Thiago Miranda - General Manager on 8 Dec,2020
Dear MC, thank you very much for your review. We're very glad you enjoyed your stay with us. Hope to see you again soon! Best regards,

8/10 Good

Roberto j

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good services but noise.
Great location and friendly staff. Breakfast is fair. Room is spacious and in good condition. The worse part was the noise... I heard both neighbors apartments sounds.
Stayed 8 nights in Aug 2020
Response from Thiago Miranda on 28 Aug,2020
Thank you for your review, Roberto! We're gad to hear from you and will work to improve our services. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Thiago Miranda on 28 Aug,2020
Obrigado pela avaliação! Volte sempre ao nosso hotel. Atenciosamente, Thiago Miranda Gerente Geral

8/10 Good

Elza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, confortable and clean
Stayed 1 night in Mar 2020
Response from Esuites Toscanini Team on 18 May,2020
Dear Mrs. Elza, Thank you for your evaluation. We look forward to receiving you again. Sincerely, Esuites Toscanini Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Sylvain

Stayed 4 nights in Oct 2019

10/10 Excellent

Mirys, New York NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Associates, on all levels, went out of their way to service our every request.
Stayed 6 nights in Oct 2019
Response from Bruna Naime on 31 Oct,2019
Hello Mrs. Mirys! Glad you enjoyed your hosting! :) We hope to receive it again in the next opportunity.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's new, clean, well decorated.Good location. Godd room service.
Stayed 1 night in Sep 2019
Response from Bruna Naime on 31 Oct,2019
Good afternoon! Glad you enjoyed the hosting. We hope to see you again soon.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copa America
Excelente location and friendly staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Magelan, Queens, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located! Walking distance from a lot of places.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Otacilio, Boca Raton, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, they have a very nice staff, the location is excellent, very close to bars, restaurants and shopping. I always stay in the esuites toscanini....
Stayed 4 nights in Sep 2018

10/10 Excellent

Robert, Owings Mills, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, chic style decor, spotless clean
Stayed 1 night in Sep 2018

10/10 Excellent

David

Comfortable hotel in central Belo
On a previous visit, a massive storm knocked out power to a wide part of the city but what I saw was good enough to return to this hotel. This time, with the hotel and surrounding district fully functioning, I was able to fully appreciate the quality and service. Clean, comfortable rooms, excellent breakfast. The hotel restaurant is basic but the food and service are very good - ideal for a simple evening meal between days of elaborate business dinners. I tried the lamb burger in a Pao Australiano bun.The name seems to be made up in Brasil as the dark brown bread is completely alien to an Australian.Not to my taste but that is no criticism of the food which was very good. I'll stay there again on my next visit to Belo. Is there a better recommendation?
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always
Great location close to shopping and restaurants. Very clean and quite.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always....
Great as always, staff very friendly, location is great....
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel centrally located
I had a great experience at eSuites Savassi Toscinini. Room rates are reasonable and the hotel was centrally located in the close vicinity of the malls.
Stayed 6 nights in Jun 2018

8/10 Good

otacilio, Boca Raton, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, perfect location close to restaurants, shopping etc..,,, it’s very clean, I recommend this place.
Stayed 3 nights in Jun 2018

6/10 Okay

Tatiana, Brasil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, service not that much People in BH are really nice, but somehow the employees of this hotel aren’t .. Since we arrived they were not helpful with our bags or parking information. But the worst part was the following morning when we found out there was only one body towel in our room. First of all you shouldn’t miss a towel in a couples room, but service recovery was the worst I have ever seen. I called asking for an extra towel but 15 minutes later when it didn’t arrived I called back and they said basically it was my fault for having called that early (7 am). I had a flight to catch so I had to use the little hands towel in order to be ready on time. Didn’t received any apologies afterwards. Hotel is pretty, rooms are clean (not enough towels but great hair dryer) and breakfast is ok.
Stayed 1 night in Jun 2018

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel
One of the best hotel stays I've had. Great price, worth upgrading to the suite. Wonderful room design and decor. Exceptional breakfast. I'll be back here for sure.
Stayed 1 night in Jan 2018
Response from Maira Costa on 19 Jan,2018
Thank you very much for your feedback! We aprecciate and value your opinion and we're very glad that you enjoyed your stay here! You're very important to our constant growth! We expect your return! Sincerely,

8/10 Good

magelan , nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Close to everything. Restaurants, shopping. Walking around.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Please
Very good, comfortable hotel. Only issue is that interior walls are not very sound proof...lots of noise from hallways, adjacent rooms and room above.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Can improve
Comfortable room, but HVAC doesn't cool well; breakfast needs to be improved; TV channels don't match with booklet; small details will improve substantially the hotel overall.

10/10 Excellent

Nina, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
This hotel is in one of the best locations in Belo Horizonte, close to the main places of the city. The hotel staff was very nice and attentive, breakfast is great and the restaurant's food delicious. The room was spacious and very clean, great channel selection on tv and the bathroom very spacious and clean. Loved it and will definitely be staying there again in my future trips to Brazil.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, well localized
clean, confortable and very friendly staff. the room is large and the breakfast is amazing.

8/10 Good

CAROLINA

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time, location is the best, walk distance to restaurants, bars and shopping..... I will be back....
Response from General Manager on 30 Aug,2016
Thank you very much for your comment. Best regards, Thiago Miranda - Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and modern room. Walking distance from the mall which is handy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeds typical quality of Promenade chain
Most promenade hotels in Belo Horizonte are in need of renovation and upkeep. Toscanini is new, has a spa and decent gym.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Izabella, Falls Church, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Awesome service , delicious breakfast and very friendly staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel for short stay; modern and comfortable, no frill but reasonably priced. good value for money.