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"The room was comfortable in size. One of the better hotel compared to some better known chain hotel. Complimentary coffee/tea, cookies and fruit available 24 hours is very much appreciated. "

"Very good service"

"Great front desk staff. Very helpful."

"Rooms were clean, rates were great, historic elements of the hotel have been preserved while still adding some modern elements to rooms"

"Large corner room, GREAT view, comfortable bed and pillows, professional and friendly staff"

"Great staff"

"We were lucky enough to have a view of the Golden Gate Bridge and Coit Tower. It’s a great place to visit during the holidays. The speakeasy Eighth Rule lounge was a fun experience. "

"Power was out during one night"

"The staff were very helpful and friendly. The room was clean. The location was close enough to the Alcatraz ferry that you could walk it in 10 minutes. It was also about a 10 minute walk to Fisherman’s Wharf. It’s the perfect family vacation spot. "