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"Staff, room housekeeping....all great. Pleasant surprise when I found out the breakfast was included. Amazing salmon dinner at the restaurant next door, a restaurant that I didn't even notice was there! "

"I arrived at the counter around 1:00am after a long flight. I was greeted immediately by a pleasant clerk (I can’t recall his name) who got me into my room quickly. I had a short but quiet rest before heading to the airport again. Checkout was easy and I had points I used toward a quick treat from the pantry. The shuttle was on-time and comfortable. This is my go-to stay when traveling through SFO. "

"Spacious clean rooms"

"Our stay at this hotel was absolutely amazing. The location was perfect. Room was great. And the breakfast was incredible. We hope to get the chance to stay here again! "

"Friendly and helpful Management and Staff."

"Clean room. Friendly staff."

"The room was spotless and staff very courteous. "

"Awesome historical hotel centrally located just steps away from Union Square and Powell St. The hotel staff was very friendly and helpful. Tne rooms comfortable and spacious. The only disadvantage is that the hotel doesn’t have a restaurant or coffee shop. There is a little smell throughout the property. But in general we enjoyed our stay "

"The staff was so friendly and helpful. We arrived after midnight and they accommodated us with no problem, the only down side are the walls are thin and you can hear your neighbors full conversation. Great location for walking and accessing bus, bart and cable cars. "