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Reviews of Motel 6 Bend, OR

2 out of 5
Motel 6 Bend, OR
201 NE 3rd Street, Bend, OR

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 936 reviews" "
Rating 8 - Good. 359 out of 936 reviews" "
Rating 6 - Okay. 205 out of 936 reviews" "
Rating 4 - Poor. 90 out of 936 reviews" "
Rating 2 - Terrible. 51 out of 936 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member that I interacted with has been always kind and able help me as needed. I like it here at this Motel 6 Thanks!
Stayed 6 nights in Mar 2024
Response from Crystal on 8 Apr,2024
Thank you so much for the kind words. We appreciate your feedback and will make sure this is shared with our staff! Thanks again!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Crystal on 2 Apr,2024
Thank you for taking the time to review your stay. We hope you will come back and see us again.

10/10 Excellent

Cora

Stayed 1 night in Mar 2024
Response from Crystal on 17 Apr,2024
Thank you for reviewing your stay. We are happy to hear you enjoyed your stay!

10/10 Excellent

Holly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very clean, super easy check in with friendly staff member!
Stayed 1 night in Mar 2024
Response from Crystal on 22 Mar,2024
Thank you so much for the awesome review! We are so happy to hear you enjoyed your stay and hope you visit us again.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Crystal on 18 Mar,2024
Thank you for taking the time to review your stay. We greatly appreciate it.

8/10 Good

Garry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This Motel 6 was renovated at some point and decently clean so that was a plus. I also like that they have hard flooring and not carpet in the room. We had a small dog which was accommodated with no problems. The staff that booked us in (Kim) was very personable. I would stay there again.
Stayed 1 night in Mar 2024
Response from Crystal on 18 Mar,2024
We are so happy to hear you enjoyed your stay and really appreciate your feedback. We hope you get to visit us again. We will share with Kim your awesome review. Thanks again!

10/10 Excellent

Christine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the price and the quality of the room I got for it. It was very clean and spacious. The location of this motel was super as far as restaurants go. The lady who checked me in was very welcoming and fun to talk to. The motel had a pet area that was in a safe place and very convenient. I would stay here again......very safe for a single female with a dog. It took me a few minutes to get the heat turned on and adjusted for my liking.
Stayed 1 night in Feb 2024
Response from Crystal on 1 Mar,2024
Thank you for the awesome review! We are so happy to hear you liked your stay and hope you will visit us again.

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly
Stayed 1 night in Feb 2024
Response from Crystal on 19 Feb,2024
Thank you for taking the time to review your stay. We are so glad you enjoyed it and will share your comments with our staff. Thanks again!

10/10 Excellent

Andrew

Stayed 4 nights in Feb 2024
Response from Crystal on 20 Mar,2024
Thank you for taking the time to review your stay, it is greatly appreciated. We hope to see you again soon.

10/10 Excellent

H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value good room
Stayed 1 night in Feb 2024
Response from Crystal on 9 Feb,2024
Thank you for your review. We are happy to hear you enjoyed it. Thanks again!

10/10 Excellent

Carri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Crystal on 17 Jan,2024
Thank you for reviewing your stay. We are so happy to hear you enjoyed it. We hope you will visit us again!

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service
Was handled quick and efficiently.
Stayed 2 nights in Dec 2023
Response from Crystal on 27 Dec,2023
Thank you for reviewing your stay, it is greatly appreciated. We hope you will visit us again.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Crystal on 19 Dec,2023
We are so happy to hear you enjoyed your stay. Thank you for taking the time to let us know.

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Crystal on 12 Dec,2023
Thank you for the awesome score! We are so glad you enjoyed your stay. We look forward to your next visit.

2/10 Terrible

rick

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First day found hair in dirty bed. Dirty shower with soap scum. Dirty toilet and I want a refund.
Stayed 2 nights in Nov 2023
Response from Crystal on 30 Nov,2023
My apologies, you were not happy with the room.

10/10 Excellent

Cait

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities, recently updated, spotless room, I’m happy with my choice.
Stayed 1 night in Nov 2023
Response from Crystal on 28 Nov,2023
Thank you so much for the awesome review! We are so glad everything was to your satisfaction. We look forward to your next visit. Thanks again!

10/10 Excellent

Prudence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer
Every single time I stay here. Fantastic service. Always clean. Quiet. Easy check in. Central enough to be anywhere in Bend quickly. I’ll keep coming back. Thank you
Stayed 1 night in Nov 2023
Response from Crystal on 12 Nov,2023
Thank you so much for the awesome review! We are happy to hear how much you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Jill

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were always available and seemed genuinely interested in helping with extending our stay. The hotel was booked for the eclipse but they managed to juggle around and accommodate our request and we did not have to move rooms. Thanks, very much appreciated.
Stayed 2 nights in Oct 2023
Response from Crystal on 25 Oct,2023
Thank you so much for taking the time to review your stay. We are so glad we could get everything worked out for you. Thanks again.

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice! The room seemed very clean. Looked and smelled clean. just stayed for a quick stop overnight but no complaints. The outside was pretty runned down but the room was nice.
Stayed 1 night in Oct 2023
Response from Crystal on 24 Oct,2023
Thank you for taking the time to give us your feedback, it is greatly appreciated. We hope you will visit us again.

10/10 Excellent

Lisa

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated rooms with laminate floors. Spotless. Area is a bit sketchy though (adult superstore adjacent, some trash around outskirts of property)
Stayed 2 nights in Oct 2023
Response from Crystal on 23 Oct,2023
Thank you so much for the amazing review. We are so happy to hear you enjoyed your stay and hope you will visit us again.

10/10 Excellent

JING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
saft and clean
Stayed 1 night in Oct 2023
Response from Crystal on 23 Oct,2023
Thank you for taking the time to review your stay. we are so happy to hear you enjoyed your stay. Thanks again!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeled rooms. Very nice place to stay. Clean
Stayed 1 night in Oct 2023
Response from Crystal on 23 Oct,2023
Thank you for your feedback. We are so glad you enjoyed your stay. We hope you will visit us again.

8/10 Good

Todd, Marysville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very basic motel room that got the job done. The bed was firm, everything was clean, and it was no-frills. The immediate area around the motel is not ideal, but the motel has done a good job working around it. The parking lot is well-lit, and it never seemed unsafe. The employees were helpful and friendly.
Stayed 2 nights in Oct 2023
Response from Crystal on 19 Oct,2023
Thank you so much for the awesome review, we are really glad you enjoyed your stay. We hope you will visit us again. Thanks again!

10/10 Excellent

Jonnathan

Stayed 1 night in Oct 2023
Response from Crystal on 6 Nov,2023
Thank you for reviewing your stay, we are so happy to hear you enjoyed it. We hope you will visit us again.

8/10 Good

LARRY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
old
Stayed 2 nights in Oct 2023
Response from Crystal on 16 Oct,2023
Thank you for giving us your feedback.

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience here. Arrived late but was greeted by cheerful and helpful staff member Aaron. We were traveling with our cat and it’s refreshing to hear that the pets are welcome doesn’t mean “ dog” like many other venues. The room had a nice mid size refrigerator and microwave oven. A very large 50 inch TV. What I found amazing is there was at least 4 USB plugs built in- at the bed table and at the desk. Motel 6 really gets it’s a néw electronics world. Room was in great shape and furniture was newer. A really pleasant surprise. Cat loved the room too.
Stayed 1 night in Oct 2023
Response from Crystal on 13 Oct,2023
Thank you for taking the time to review your stay. We are so happy to hear you enjoyed it and will share your review with staff ( especially Aaron). Thanks again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our overnight stay was perfect. Spacious and clean. Beds were comfortable. Front desk gal was very nice. Morning coffee in the lobby was a perk.
Stayed 1 night in Oct 2023
Response from Crystal on 11 Oct,2023
Thank you so much for taking the time to review your stay. We are happy to hear you enjoyed it and hope we see you again. Thanks again!

10/10 Excellent

Janice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, on the phone and in person. Very well lit at night. Clean rooms. Nice grass area for dogs and no extra fee for dogs.
Stayed 1 night in Oct 2023
Response from Crystal on 5 Oct,2023
Thank you for taking the time to review your stay. We are happy to hear you enjoyed it and look forward to your next visit.

8/10 Good

Seveline

Travelled with family
Liked: Staff & service, room comfort
Simple Weekday getaway
First of all, we're glad that we got checked in early. We just noticed the night we checked in that the latched wasn't there when I'm about to lock our door for safety and privacy. Second, there's noise coming from the outside our door (people talking incessantly) around 6-7 pm. Third, the sink doesn't drain quickly. But overall, it's a simple getaway for the family. We'll come stay here again in the future and hopefully all that I mentioned before will be fixed accordingly. Thank you!
Stayed 3 nights in Oct 2023
Response from Crystal on 5 Oct,2023
Thank you for your feedback, it is greatly appreciated. I apologize for the maintenance issues and we will address that with our staff. Also, please know you can call the front desk any time and we will come quite the loud guests. Thank you again for letting us know.

8/10 Good

Pat

Stayed 1 night in Sep 2023
Response from Crystal on 26 Sept,2023
Thank you for taking the time to review your stay! We hope you visit us again.

10/10 Excellent

kyle

Stayed 2 nights in Sep 2023
Response from Crystal on 16 Oct,2023
Thank you for reviewing your stay.

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from Crystal on 25 Sept,2023
Thank you for taking the time to review your stay. We are so glad you enjoyed it. Thanks again!

6/10 Okay

Marcela

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotel room was recently remodeled. Needs a little TLC n the bathroom caulking etc. Front desk staff was very friendly. Stayed 2 nights and room wasn’t cleaned after first night. Area is bit sketchy.
Stayed 2 nights in Sep 2023
Response from Crystal on 22 Sept,2023
Thank you so much for taking the time to review your stay. We are working on the caulking as it was not done during our remodel. I do apologize for the housekeeping service and will speak to my housekeeping team.

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Crystal on 23 Sept,2023
Thank you for taking the time to review your stay, it is greatly appreciated!

2/10 Terrible

CHARLES

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property said you have until 6 pm to cancel your reservation. We drove over 6 hours to this hotel to check in before our event that night. Get there and got told our room that I reserved was given to someone else! We showed up at 5 pm. DO NOT EVER GO TO THIS HOTEL. So we proceeded to go to our event. Just to get a call saying they have a smoking room available. WE reserved a non smoking room since my girlfriend is pregnant. This was one of the worst experiance we have had!
Stayed 1 night in Sep 2023
Response from Crystal on 19 Sept,2023
My sincerest apologies! I have spoken with the front desk agent who did this and assure you it will never happen again. If you are ever in the area, please let me know and I would be happy to give you a comped room. Again, I sincerely apologize.

8/10 Good

Haley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Directly across the street from a gentleman’s club. Facility conditions were poor and the staff I met upon check in was less than welcoming. The key card also stopped working on our second day leaving us locked out of our room.
Stayed 2 nights in Sep 2023
Response from Crystal on 18 Sept,2023
My sincerest apologies for the staff member who checked you in, I will talk to them. Thank you for giving us your feedback, it is greatly appreciated.

2/10 Terrible

Teresa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia price was $85 a night. Got their almost $200. I don't know who's jacking up the price but not cool. NOT COOL!
Stayed 2 nights in Sep 2023
Response from Crystal on 15 Sept,2023
My apologies, rates vary all day long.

8/10 Good

Chelsi

Travelled with partner
Easy check in the staff was nice, and the room was clean. The only complaint is the beds were uncomfortable.
Stayed 1 night in Sep 2023
Response from Crystal on 14 Sept,2023
Thank you so much for taking the time to give us your feedback. We were happy to hear you enjoyed your stay. I will share your comments with our staff. Thanks again!

4/10 Poor

Ida

Stayed 1 night in Sep 2023
Response from Crystal on 15 Sept,2023
Thank you for taking the time to review your stay.

10/10 Excellent

johan

Stayed 1 night in Sep 2023
Response from Josh on 1 Oct,2023
Thank you for your review

2/10 Terrible

Kristen

I reserved a smoking room and received a non-smoking room. First time I've ever had a problem, don't know if I'll be back.
Stayed 1 night in Sep 2023
Response from Crystal on 8 Sept,2023
My apologies, not knowing who you are I cannot look into this to see what happened with your smoking room. Please feel free to give me a call to discuss this. Again, my sincerest apologies.

8/10 Good

Aaron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It’s showing it’s age, but it’s a motel 6. Everything worked, and it was clean.
Stayed 1 night in Sep 2023
Response from Crystal on 8 Sept,2023
Thank you for taking the time to give us your feedback, we hope you will visit us again.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Crystal on 6 Sept,2023
Thank you for taking the time to review your stay. We look forward to your next visit. Thanks again!

8/10 Good

Nancy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleasantly surprised. The front desk man was very pleasant and informative. The room was very clean and the beds comfortable.
Stayed 1 night in Aug 2023
Response from Crystal on 6 Sept,2023
Thank you for providing your feedback, it is greatly appreciated. We are so glad you enjoyed your stay and hope you get to visit us again.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Crystal on 6 Sept,2023
Thank you for taking the time to review your stay. We are so happy to hear you enjoyed it and look forward to your next visit.

6/10 Okay

Pamela

Stayed 1 night in Aug 2023
Response from Josh on 21 Sept,2023
Thank you for your review

10/10 Excellent

Caysie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaron did an excellent job at checking us in, making us feel very welcome, orienting us to the property and giving us the lay of the land. It was the best hospitality we have ever witnessed staying at Motel 6 (we are repeat customers). We definitely will be return booking when passing through Bend. Thank you for making our stay so great!
Stayed 2 nights in Aug 2023
Response from Crystal on 31 Aug,2023
Thank you so much for the awesome review! We are so happy to hear you enjoyed your stay and will share with Aaron how highly you think of him. Thanks again.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Crystal on 28 Aug,2023
Thank you so much for giving us your feedback. We are so happy to hear you enjoyed your stay.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was mostly updated, very comfortable. Staff that checked us in was awesome. Nieghborhood seemed a little rough. Lots of trash on the sidewalk, some erosion or homeless activity affecting the walk.
Stayed 1 night in Aug 2023
Response from Crystal on 23 Aug,2023
Thank you for taking the time to review your stay, we are happy to hear you enjoyed it. We hope to see you again.

10/10 Excellent

Maddy

Stayed 1 night in Aug 2023
Response from Crystal on 13 Sept,2023
Thank you for taking the time to review your stay, we hope you will visit us again.