Hotels near Benson Branch Environmental Area

"I was not informed about room cleaning only by request at the time of check-in. The second day I found this out and asked for room cleaning, which was not done. I requested again for the room cleaning to be done the following day, which again was not taken care of. Getting clean towels delivered took more than 45 minutes, and I even had to ask twice. I noticed all the staffs I interacted were taking notes on post-its. Poor communication. It was not a pleasant stay and I do not plan to come back."

"Very kind and helpful staff. Kudos to the bellman Ali. Beds were comfortable, rooms clean and lobby very pleasing. Lots of staff at the desk so did not have to wait in line to check in or check out. The hotel is in a beautiful area of Washington and close enough to walk to all the sites."

"clean room old property"

"Overall shabby reeked of cigarette smoke smell and minimally clean bathroom - mold is unacceptable. Requested and got a room that did not smell. Housekeeping subpar - trash full, no towels, etc - after room was ‘cleaned’, room door left open."

"My stay was short and I was not able to use the amenities, however, the room is comfortable and clean.. However, it did smell slightly of smoke. I’ve"

"When we checked in the workers were obviously talking about another employee that they were just done with, this should not be happening in front of guests, and the check in group were not the most pleasant. The room was overall clean, bathroom was small and felt like we were sitting on floor with toilet. Shower was nice, sink was outside bathroom and very small for toiletries. There was only one recliner in room to sit. In the middle of the night our room phone starts ringing, I pick up and they said did you order something, I said no, and she said oh this is room 308. No apology, just ok. We had a hard time getting back to sleep and had a hospital procedure the next morning was why we stayed there to be closer. We won’t be back!"

"Room is great comfy & clean. Breakfast is good. The location is great. We walked everywhere . "

"Staff was very helpful . Room and property were well maintained. Overall all was great."

"The staff was not professional at all elevator went down and guest were not notified. Upon check in called and was told there was early check in so I arrived at the property early only to be told that there was not and had to wait 3 hours to be checked in. Even with the do not disturb sign on the door maids still entered the room. Upon check out front desk clerk was very unprofessional was on the phone having a personal conversation didn't even acknowledge me checking out I feel for the money I paid to stay the service should have been way better. Had to go up the service elevator and walked through the kitchen it was a mess the floor was horrible. Will not stay at this hotel in the future."