Kempinski Hotels & Resorts, Berchtesgaden hotels

"No air conditioning and had to be moved to cooler room"

"Enjoyed the time and stay in Salzburg, Austria"

"Everthing was excellent: cleanliness, amenities,location, and especially friendly and helpful staff."

"Let down by having to check in using an electronic device. Took forever (proably because I am not 12 anymore). Multiple screens and unfamiliar keyboard layout. This was the last thing I needed after a long, delayed journey. Bring back paper. And, yes, I know you can pre-fill this in advance on-line should you care to do so. It so happened I didn't get the opportunity."

"This property is located right next to the railway station and the local and regional transport street cars and buses. The area is diverse and we felt safe. The restaurant was a little too pricey for our budget. The river and the main tourist areas are 10 minutes away via public transit which you are given a free pass for the days you are there. Beds were comfortable and we loved watching the pigeons! Dan Milwaukee USA"

"We stayed at the Palais Mirabell for one night in Salzburg. The hotel is currently undergoing renovations, but we were fortunate enough to get one of the newly renovated rooms. It was a good sized room with a queen bed, pull out sofa for our teens and good sized closet area and very large bathroom. The decor was tasteful and beautiful. We were also fortunate enough to get a small balcony with a view of the area. The location is amazing! It was close to parking and directly across the street from the Mirabell Gardens and short walk to the main pedestrian area where many of the sights and shopping are. The staff was lovely and helpful too. The beds were a but firm for us, but perhaps them being new was part of that. The only issues we had were that the top hinge on the bathroom door bent (the glass door was quite heavy and maybe the hinge wasn't strong enough?) and we were unable to completely close the door. Not a huge deal, but unfortunate. The other thing was on our way out the parking validation that the hotel gave us did not work. So instead of paying 24 Euro for our parking we had to pay 40. Yes, we could have backed up, re-parked and gone back into the hotel to try and get it fixed, but we really needed to get on the road so simply paid it. Overall, we would definitely stay at this hotel again."

"Breakfast was excellent as was the bar. The staff are super"

"Quite a wonderful property that offers excellent value. The front desk was easy to communicate with ahead of arrival. Rooms in the newer building have relatively spacious bathrooms. The breakfast was substantial, with a large variety of cold options (meats, breads, jams, etc.) and a few hot ones (eggs, sausages, bacon, vegetables)."

"Great stay in Salzburg, close to attractions but quiet area. Was close to the train station, which was a plus. Rooms were made up daily to a high standard."