Biedenkopf Holidays

This hotel is not that close to the airport. I don't know how it can be called the aoirport hotel. The front desk is not that attentive. I like hotels that has 24/7 front desk operation. This hotel's front desk closes after 10:30pm, but even when it is open it is almost non existent. The room do not have a coffee machine or a kettle to make tea. I wish I had a kettle in the room. I also did not realize that I had to turn on the knob on the heater in the room. I slept in cold the first night, as there were no front desk to call and ask why the room was cold. I was not told (when I checked in) that I am myslf responsible to turn the heat on in the room.

Room was clean and I really appreciated the small touches, such as the chocolates on the pillows and the free mini bar beverages

Old design, and inconvenient hotel

We arrived a little early and room was ready. Staff was great, room was very clean. Great view from balcony over the river!

5-star hotel in central Frankfurt. Rooms are impeccable, great pillows, mattresses, entertainment. Situated close to everything. Staff are all highly trained and spectacular. Very expensive but you get what you pay for. Would avoid restaurant "Oscar's-" overpriced and poor service/food average at best. Lots of great restaurants nearby. Avoid "Valet" parking- public parking garage across street 25 Euro/day and that's where valet parks car and charges 45 Euro/day