Blackhawk Hotels from S$105

"Horrible stay! Look elsewhere! We had two rooms, valet parked a car, ate at the restaurant, drank at the bar and spent plenty of money at this hotel over 3-4 days. I knew this was a historic hotel and we chose it for its charm and central location. The only good thing was the location. When checking out I informed the staff that our shower didn’t drain, which got worse and worse throughout our stay. I was showering in standing water and even showed them a picture…so gross! They apologized and offered free coffee or breakfast. I said it was bigger than that. They assured me the manager would contact me because they could not do anything more than that but would let him know. The manager never called. Three weeks later I called and emailed the manager, and I included the gross picture. He eventually apologized by email and said they would address the problem and fix the drain issue. WHAT? There was no shock and real concern, which indicated that this was a normal complaint. There was no monetary compensation of any sort. After spending my entire career in sales and service, I couldn’t believe it. I personally would have handled this differently in many ways so that there was better communication between staff and the customer, the way complaints were handled by management and finally I would make sure my customer knew they were valued. You have a choice when traveling…..don’t choose a hotel that does not appreciate your business."

"Too much Noise ( aircondition ) )"

"This is the second time I’ve stayed at this hotel. Staff is always friendly and helpful, rooms are spotless and incredibly quiet, breakfast offerings are extensive and excellent and coffee and tea service is available 24/7. I plan on staying there again in December."

"Great shoreline walk near the hotel. Great food next door at Horatios. Staff was helpful. Hotel needs updating."

"I am satisfied with everything."

"My stay at Claremont Resort & Club was absolutely amazing. The hotel is beautiful, with stunning Bay views, elegant historic charm, and a relaxing atmosphere. The rooms were comfortable and clean, and the staff made us feel so welcomed from the moment we arrived."

"Didn’t eat there"

"Lobby area was decrepit. Parking was filthy and full of pigeons defecating all over parked cars. Hotel room had blood stains in the carpet, no soap in the bathroom, no towels. All throughout the night there was constant talking and doors slamming. Looked as if pool hadn’t been used in many years. Spend the extra money for a better hotel."

"Easy check in, clean rooms, and quiet. Fee for parking"