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Reviews of Amaroossa Royal Bogor

3.5 out of 5
Amaroossa Royal Bogor
Jl. Otto Iskandardinata No.84, Bogor, West Java

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 49 reviews" "
Rating 8 - Good. 21 out of 49 reviews" "
Rating 6 - Okay. 9 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
If we had visited this hotel in 1976, we would have been impressed with its style and decor. That said, it was clean and it was on a great location next to the Botanical gardens. There is a shopping mall nearby, too, but getting to it involves a perilous crossing of a busy road where vehicles are out to kill. Not bad, overall, just a bit dated.
Stayed 1 night in Sep 2022

10/10 Excellent

Vaetrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Aki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location, good experience overall
Great location, clean rooms, very friendly staff, good service overall. Rooms looked a little old but fully functional.
Stayed 8 nights in Mar 2020

8/10 Good

Shaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the location is fairly decent and next to a KFC and a major bus / coach terminal. The bed sheets were not clean and after a request, they were changed. Once again the new sheets were also not clean, so they were changed again, and this time they were fine. As an apology from the hotel management, we got a complimentary plate of fruit and a note apologising for the inconvenience. We really liked and appreciated this. The staff were great and very helpful and the room was clean as was the bathroom.
Stayed 3 nights in Jul 2019
Response from Riza I.Soemadipradja on 9 Jan,2020
Dear Mr/s Shaf, On behalf of the staff and management, we would like to thank you for your recent stay with Amaroossa Royal Bogor, Thank you also for your positive comment on our room and staff. However, please accept our apology for any inconveniences you had experience during your stay with us. Once again thank you for your positive comments and we look forward to having you stay with us again in the nearest future. Sincerely Riza I.Soemadipradja

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the car park is very limited, you should becarefull
Stayed 1 night in Dec 2019
Response from Riza I.Soemadipradja on 9 Jan,2020
Dear Mrs. Martha, On behalf of the staff and management, we would like to thank you for your recent stay and very glad to know that you have enjoyed your stay with us.. However, please accept our apology for any inconveniences you had experience during your stay with us. Once again thank you for your positive comments and we look forward to having you stay with us again in the nearest future. Sincerely Riza I.Soemadipradja

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and efficient. Breakfast had so many entrees!
Stayed 4 nights in Dec 2019
Response from Riza I.Soemadipradja on 9 Jan,2020
Dear Mr/s Anonymous, On behalf of the staff and management, we would like to thank you for your recent stay and very glad to know that you have enjoyed your stay with us.. Thank you also for your positive comment about our staff and quality of breakfast. However, please accept our apology for any inconveniences you had experience during your stay with us. Once again thank you for your positive comments and we look forward to having you stay with us again in the nearest future. Sincerely Riza I.Soemadipradja

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019

2/10 Terrible

Aladwani, Jakarta

Disliked: Cleanliness, property conditions & facilities, room comfort
I don’t normally complain and I am tolarent of minor problems. This hotel FYI deserve my comments. To start. The chain on on door lock was broken, toilet paper holder ripped off the wall, bed sheets and pillows had visible stain marks, slow water drain, old towels, exercise room equipment broken and appear to be broken for a living Mgr time. The bed light had a wire taped with black electrical tape, but the worst was shower curtain made of cloth and had mildew spots.
Stayed 1 night in Sep 2018

8/10 Good

Sri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Perfect location in Bogor. But unsure whether the property needs cleaning or whether it was opened with second hand furnishings? Everything like carpets, drapery, linen, wallpaper has a distinctively 80s feel. But I'm told it's a relatively new property which is confusing. Wifi is fine during the day or late of night but during peak usage - quite slow.
Stayed 2 nights in Aug 2018

10/10 Excellent

Ismet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and great outing
Overall it was an amazing stay. The staffs are very helpful especially at the front office where they are very friendly and always ready to assist. Mdm Fatima Ratnasari the FOM, very charming and always there whenever you are in needs. The hotel location is great, accessible and near to everything. If I have to comment about the hotel, I would say that probably the management need to improve your early morning staffs at the restaurant during breakfast. Otherwise.....thumbs up

10/10 Excellent

Rushdi, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bogor
Excellence, very nice stay, food is good, near to city center and shopping mall. definitley will be back to this hotel on my next trip to bogor. Staff is helpfull and freindly. but the sound of exhaust fan in the bathroom is iritating. basically english theme for interior design is good. but that will make the room look old and faded.
Stayed 2 nights in Mar 2018
Response from E Commerce on 29 Mar,2018
Dear Mr/s Rushdi, On behalf of the staff and management we would like to thank you for your recent visit to us and for sparing your time in sharing your experiences with us. Thank you for your positives comments of our hotel however, please accept our apology for the sound of exhaust fan in the bathroom, we will fix it as soon. Once again thank you on your constructive comments for us and we do look forward to having you stay again in the nearest future. Sincerely,

6/10 Okay

Verified traveller

An average
1) Hotel room and lobby wifi very poor connection (intermittent) 2) Breadfast food are almost the same type of food Everyday 3) Same type of fruits Everyday and fruit got little insects fly around the fruits 4) Cloth hanger only 2 pcs insufficent 5) Swimming pool do not have towel or service staff around to provide assistance. 6) Parking lot limited 7) no English newspaper for guest to read

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good, traffic is bad!!
Pretty good place to stay in Bogor.

8/10 Good

sudarsono, south of tangerang, indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night at royal amaroossa hotel bogor
service execelent
thanks for staying with us. We work hard to make our guests happy and appreciate your feedback :)

6/10 Okay

jeanice

Liked: Staff & service
Convenient and pleasant
First of all, I think all of the staffs are very friendly, helpful and attentive. However, the property itself may need a little freshen up. Decor is a bit dated. Some of the things are a bit worn out, e.g. shower head. As my room is near the elevator, it makes quite a bit of sound all day long. It can get a bit annoying in the middle of the night. But I am not sure how they can improve on that. Personally, I think breakfast is good. It is of buffet style and with good choices and taste good, too. There is actually a shopping centre opposite the road. However, it is a rather busy and huge intersection. Perhaps it might be better to take a tuk tuk or some other transportation to get there. FYI, there is supermarket, all sorts of shops and a lot of eateries in the shopping centre. In conclusion, i think it was a pleasant stay.
Response from General Manager on 11 Feb,2017
We’re sorry if you were unhappy :( we’ll work hard to fix the issue you experienced. Thanks for letting us know. And thanks for staying with us. We work hard to make our guests happy and appreciate your feedback :) Regards, Amaroossa Royal Bogor

6/10 Okay

Erliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and strategic hotel
hotel is good but no fasility especially for kids. room is clean and cozy. Breakfast is awfull.
Response from General Manager on 11 Feb,2017
We’re sorry if you were unhappy :( we’ll work hard to fix the issue you experienced. Thanks for letting us know. And thanks for staying with us. We work hard to make our guests happy and appreciate your feedback :) Regards, Amaroossa Royal Bogor

6/10 Okay

Sunardi

Liked: Staff & service
Disliked: Cleanliness, room comfort
Housekeeping need to upgrade the service on cleaning the Rooms and the corridor leading to the Rooms.

8/10 Good

Carl, Bali

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel in the centre of Bogor. The rooms are very nice and with a very comfy bed. We had issues with the hot water in the shower being lukewarm. Breakfast was typical Asian style.
Response from Vanya Amelia - E Commerce Officer on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future.

8/10 Good

Tika, Jakarta

Liked: Property conditions & facilities, room comfort
Nice hotel with classic details
Hotel near toll access & I really love with the classic details.. Suppa Good!
Response from Vanya Amelia - E Commerce Officer on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future.

10/10 Excellent

Pratama, Bogor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Ever!!
I'm very enjoyed to stay with Amaroossa Royal Bogor!!
Response from Vanya Amelia - E Commerce Officer on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future.

10/10 Excellent

Yoza, Bogor, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
Perfect, i'm really impress with the facilities and the good services
Response from General Manager on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future. Sincerely, Vanya Amelia E Commerce Officer

8/10 Good

Irfan, Jakarta

strategic Hotel
Overall its OK. This hotel near from traditional market, mall, Botanical Garden, dan Bogor Palace. but I have different billing rate, from Hotels.Com I have to pay you $ 58,4 and from AMMAROSA only $ 44 or IDR 648.000. I am confused of it. Pls refund...
Response from General Manager on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future. Sincerely, Vanya Amelia E Commerce Officer

4/10 Poor

PI KANG, bangkok

Disliked: Cleanliness, property conditions & facilities, room comfort
noisy
the hotel is just next to a busy road. very noisy linen is old

6/10 Okay

sherif, Houston, texas

Liked: Staff & service
A decent hotel
The location, ambiance of the hotel are very good. Easy access to public transportation including shuttle bus to the airport is priceless. The hotel should replace their linen more often.
Response from Vanya Amelia - E Commerce Officer on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future.

8/10 Good

ELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convienent location, good service
Very convienetly located right in the centre of Bogor, opposite the bus station, botanical gardens and shopping mall. Only downside of this is that it is very noisy. Very helpful staff.
Response from General Manager on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future. Sincerely, Vanya Amelia E Commerce Officer

10/10 Excellent

Brian and Nirmala C, charlotte USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
my wife and I stay there for a week in June 9. beautiful hotel and very nice and friendly staff. i want to stay here again when i come back to bogor again. great location too. just wish the doorbell was more quiet in the room. you can hear other room doorbell and it always confuse me. and maybe have more breakfast selection. overall this hotel was the best. i will stay again. thanks for a great time amaroossa
Response from General Manager on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future. Sincerely, Vanya Amelia E Commerce Officer

10/10 Excellent

TB Gita Priadi, Bogor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Fantastic service
is very fun, is very good hotel. all people in the hotel is like my family, all care each other. the best hotel that i ever come!
Response from General Manager on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future. Sincerely, Vanya Amelia E Commerce Officer

10/10 Excellent

TB Gita Priadi, Bogor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The New hotel but the best service
very enjoy, and nice....and i can meet my past girl, hahahaa... i love this hotel!!!
Response from General Manager on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future. Sincerely, Vanya Amelia E Commerce Officer

10/10 Excellent

Suke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
シャワーについてはやや難があったがそれ以外はよかった。
Stayed 1 night in Jan 2020

6/10 Okay

Nenny

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Semalam di amarossa
Untuk reservasi dari hotelcoms sangat memuaskan,service pelayanan hotel ok makanan kurang patiatif kebersihan kamar lumayan, bantalnya sdh tidak layak pakai untuk hotel sekelas amarossa,karpet juga sdh keliatan kusam..,kimono mandi tdkbtersedia,conditioner n bodylotionpunbganga tersedia semuanya terobatilah dg airnya yg deras waterheaternya cepat panas..n area sekitarnya cukup menyenankan..
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019
Response from E Commerce Officer on 1 Jun,2019
Dear Mr/s. Anonymous, On behalf of the staff and management, we would like to thank you for your recent stay and we are happy to know that you have enjoyed your stay with us. however please accept our deepest apology for the any inconveniences you and your family experienced, we have noted and will make necessary improvements. We hope that you will return to stay with us in the nearest future and once again thank you for your positive inputs. Sincerely Amaroossa Royal Bogor

10/10 Excellent

Nasr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
استجمام
كانت أقامه جيدة
Stayed 1 night in May 2018

8/10 Good

Yves, Province of North Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
The room was comfortable, and you could see the mountains around the city from the window. The breakfast consisted of a high variety of dishes, and the laundry is a same-day service. There is a big mall called Botani Square across the road, and if you enjoy walking, you can cross the road and walk around and in the Bogor Botanical Garden. You can't enter the presidential palace, but you can see a lot of deer from the fences.
Stayed 6 nights in Mar 2018

4/10 Poor

Menno

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs maintenance
Shower was broken. Safe was broken. Tv wasnt clear. Only location was ok
We’re sorry if you were unhappy :( we’ll work hard to fix the issue you experienced. Thanks for letting us know. And thanks for staying with us. We work hard to make our guests happy and appreciate your feedback :)

10/10 Excellent

idris, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
erinomainen hotelli
siisti hyvä sijainti ja tuntuu että on viiden tähden luksushotelli.
Response from General Manager on 6 Mar,2017
thanks for staying with us. We work hard to make our guests happy and appreciate your feedback :) Regards, E Commerce Officer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel luks di lokasi wisata
Sangat menyenangkan menginap di hotel yang mewah bagaikan istana. Interior yang luks dan elegan memberikan kesan yang tak terlupakan. Lokasi yang strategis di area wisata Kebun Raya Bogor , akses yang mudah dengan berbagai moda transportasi. Mudah mendapatkan rumah makan dan toko-toko oleh-oleh. Servis yang baik.
Response from General Manager on 11 Feb,2017
thanks for staying with us. We work hard to make our guests happy and appreciate your feedback :) Regards, Amaroossa Royal Bogor

8/10 Good

SUNGJOON, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 훌륭한 호텔
느린 Wi-fi, 화질이 좋지 않은 TV 등은 아쉬운 점이었지만 보타니 스퀘어 바로 건너편에 있어 쇼핑몰, 버스터미널에 가까운 위치, 뷔페식인 조식의 맛과 다양성이 아주 마음에 들었습니다.
Response from General Manager on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future. Sincerely, Vanya Amelia E Commerce Officer

8/10 Good

ビジネス利用

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利なロケーション
何度か利用しています。バス乗り場とショッピングモールに近く、食事も困らないので非常に便利。ホテルスタッフの対応 も教育されているのでしょう、心地よいです。さてトイレです。TOTOに入れ替えられていたので、紙を流せます。唯一の難点は、朝４時にマスリム礼拝の放送が外から聞こえてくることです。お国柄なのでホテルに責任はないですね。
Response from Vanya Amelia - E Commerce Officer on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi hotel strategis
Gampang mencarinya, dekat dengan tempat2 tujuan wisata baik kuliner maupun non-kuliner.
Response from Vanya Amelia - E Commerce Officer on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
menginap di amaroossa
Interior kamar bagus, restoran terlalu kecil dan breakfast kurang variatif
Response from General Manager on 6 Sept,2016
Thanks for staying with us. We work hard to make our guests happy and we highly appreciate for your comments for us to enable to keep improving our products and service. Thank you again and we look forward to having you and your family stay with us again in the nearest future. Sincerely, Vanya Amelia E Commerce Officer

8/10 Good

A, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高速出口からすぐ、ボゴール植物園がすぐそば。モールは道路を渡った向かいにあり、夜は行きにくいが、隣にKFCあり。すぐ前の道路を走るミニバスで駅までもラクに行け、立地はよいと思う。部屋はこじんまりとしているが、アメニティも一通り揃っている。NHKは映らない。朝食ビュッフェもおいしかった。スタッフの対応も丁寧で早い。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
植物園そば
サービスはよい。インターネットも早い。バスタオルを忘れたことがある 。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
植物園に近い
ウエルカムサービスがよい。部屋も快適で、wifiは早かった。朝食も伝統的なものとコンチネンタル両方あり満足。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鉄道旅行好きの一人旅
悪い印象は何もなかった。しいて挙げるとすれば、宿泊費が多少割高ということか。 今回は一人で宿泊したが、奥方と一緒でも、充分満足してくれる広さと清潔さがあり、掃除も行き届いていた。 インドネシアに入って初の２泊と、帰り際の１泊の計３泊をしたが、帰り際の１泊では、ウエルカムアゲインのフルーツプレートが用意されていて、気持ちがよかった。 ジャカルタのスカルノ・ハッタ国際空港からは、距離は離れているが、1.5～2時間程度（ダムリ社の空港バス）でホテル向かいのバスターミナルに着くので、夜間に着いても不安は全くない。ジャカルタの渋滞は大変なもので、空港から市の中心部への移動でも、下手をするとこの程度は覚悟が必要である。 当然のことながら、日本語のできるスタッフはいないが、私のプアーイングリッシュでも困ることはなかった。 建設年代が解らなかったので、耐震性能については安心とはいかなかったが、壁の亀裂などは無かった。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Bogor
Currently one of the best hotels in Bogor. Very clean and well equpied. Staff is very friendly.

8/10 Good

Verified traveller

Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldig vänlig personal
Det här hotellet har jag uppskatat väldigt mycket. Det ligger lite på fel ställe med en stor trafikled nära hotellet, men personal är otrolig vänlig. Det var ett härligt att komma "hem" efter en dag med möten och att bli omhändertagen av personalen. Hotellet ligger nära botaniska trädgården som man måsta se när man besöker Bogor.